Forrester Digital Transformation
SEPTEMBER 13, 2022
AI can deliver value, but getting it right is a challenge. We’ve seen AI deployed successfully, like the program that discovered 20,000 undeclared pools, and less successfully, like the computer-generated rapper whose record label dropped them over racist stereotypes. To apply AI successfully, you not only need to get the data and modeling right, but […].
The Global Small Business Blog
SEPTEMBER 13, 2022
©iStock/Bing-Jhen Hong A Chinese blockade of Taiwan would cripple global supply chains and raise freight prices in Asia and potentially beyond, because of the outsize role that the island of roughly 23 million people plays in global business. Here are some questions and answers about the tensions across the Taiwan Strait and the possible fallout on global business should China attempt to blockade the island.
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Groove Technology
SEPTEMBER 13, 2022
The specifications set out by the Apple App Store and the Google Play Store should be followed when developing all applications. You must adhere to these specifications if you want your app submission to be successful. If not, your application can be turned down. To protect your development and prevent app rejection, getting familiar with why apps are rejected is essential.
Forrester Digital Transformation
SEPTEMBER 13, 2022
Forrester’s Guide To Global SA&T Regulations And Standards Reveals An Impetus For A Better Future Twenty-five percent of security decision-makers tell us that their security awareness and training (SA&T) programs are driven by compliance. A recent NIST study on “Measuring the Effectiveness of U.S. Government Security Awareness Programs” found that, among leadership, 56% of respondents […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
SEPTEMBER 13, 2022
With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the past two years. It’s time for a reset.
Magellan Solutions
SEPTEMBER 13, 2022
Does AI Improves BPO Debt Collection Process? Traditional debt collection practices such as frequent phone calls, emails, text messages, and house-to-house visits connote negative customer experience and often result in lending losses. But with the advancement of technology, the BPO debt collection process is now taking the digital approach through the help of Artificial Intelligence. .
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Everest Group
SEPTEMBER 13, 2022
Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation.
McKinsey and Company
SEPTEMBER 13, 2022
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
Perficient Digital Transformation
SEPTEMBER 13, 2022
Clinical trial success relies on a variety of factors, including a well-trained and enabled team on the study’s front lines. Clinical research organizations (CROs) leverage highly specialized systems that are often tailored to the organization. While general CTMS platform training can be helpful for these users, it often fails to consider the CROs specific workflows and processes.
McKinsey and Company
SEPTEMBER 13, 2022
The latest Customer Experience Survey confirms that Romanian companies are still not differentiating from the perspective of experience offered to their customers. But are leaders emerging?
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
SEPTEMBER 13, 2022
This blog in our series on Atlassian Optimizing JIRA will cover personalizing JIRA settings to make JIRA best for you. (Read the previous post here on JIRA Best Practices). Moving on, we will consider optimizing JIRA also by personalizing JIRA settings. While your JIRA admin or team leader sets up many customizations, there are few important settings which you can control.
McKinsey and Company
SEPTEMBER 13, 2022
Consumer faith in cybersecurity, data privacy, and responsible AI hinges on what companies do today—and establishing this digital trust just might lead to business growth.
Perficient Digital Transformation
SEPTEMBER 13, 2022
Scribing Scribans in SXA – Part 2. Salutations! So you seek to assemble the science of scribing scribans in SXA? Look no further, for here in this four-part guide I will detail the amazing power and control that scribans in SXA offer. The Four-Part Guide. • Part 1 – What are scribans, cloning the promo, adding a scriban. • Part 2 – Basic functions, some Do’s and Don’ts, and helpful links. • Part 3 – More scriban and Sitecore functions, including looping and rendering pages from a folder (TBD). •
Obobo
SEPTEMBER 13, 2022
What is Procurement Transformation? Procurement transformation has been given many different definitions, with this one from Nitor Partners summing it up nicely; “A cultural shift that will look to change the behaviours of an organization in the acquisition of suppliers, goods and services with the scalable infrastructure in place to ensure maximum value” Procurement transformation takes time.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Perficient Digital Transformation
SEPTEMBER 13, 2022
As an Organizational Change practitioner, I am hard-pressed to come up with a visual for the “Journey of Change” that doesn’t make me cringe. Most existing visuals start with the words “denial” or “shock,” Why is that? It’s because they leverage Kubler-Ross’s Five Stages of Grief which she developed to define the different emotions patients go through after being told they have a terminal illness !
Anexa
SEPTEMBER 13, 2022
Done correctly, eB2B (Business-to-Business E-Commerce) platforms can potentially improve the experience and economics of most value chain players. While digitalization continues to sweep the world and the marketplace, nowhere is this dynamic showing up with more impact than in fragmented retail (independent small grocers and retailers, restaurants, and bars).
Perficient Digital Transformation
SEPTEMBER 13, 2022
Introduction: “DevOps” is the combination of tools and technologies that helps organizations deliver applications with minimal effort and in a shorter period of time. In this blog, I have implemented a DevOps strategy by integrating Github, Jenkins, and Docker to deliver small Java-based applications. Project Architecture: Tools Used: Tomcat: Tomcat is an open-source web server used to run Java-based applications.
Capgemini
SEPTEMBER 13, 2022
Scaling engineering and advanced technology to power smart cities Lisa Mitnick 13 Sep 2022. Realizing the power of combining bits and bytes. Technology creates convenience and efficiencies in ways large and small. Combining technology with physical infrastructures has the potential to change the future of cities. Sameer Sharma, Global GM, Smart Cities & Transportation, for IOT/Networking Solutions at Intel, spoke with Capgemini’s Masood Amin in the fifth episode in our six-part Leaders in In
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Everest Group
SEPTEMBER 13, 2022
BPO and ITO service providers are now spoiled for choices when it comes to their delivery options. From a traditional office setup, to full-on remote and a wealth of hybrid models, companies face more diversity than ever when deciding how to deliver their services. “Delivery model is a new vector that has been introduced. It has still not gotten into every decision making framework of organizations.
Capgemini
SEPTEMBER 13, 2022
Sustainability has arrived Lisa Mitnick 13 Sep 2022. Product managers are critical to leading the pivot to sustainable products. That’s arguably the greatest quote to sum up where we, as business leaders and innovators, are in the fight to create sustainable products and services. It’s from Drew Carlson, senior industrial designer at Hamilton Beach, who was discussing the company’s sustainability efforts as part of the Leaders in Innovation podcast series, a partnership we have with Products Tha
Influx
SEPTEMBER 13, 2022
High-performing employees are an asset to any organization. They are also constantly in high demand. With the annual average attrition rates in traditional call/contact centers being a short 13.7 months for a support role, how can you retain top talent and keep high-value employees satisfied? The short answer: people management. The long answer: keep reading to find out!
Capgemini
SEPTEMBER 13, 2022
Pivoting to a new business model Lisa Mitnick 13 Sep 2022. Manufacturing embraces digital transformation. “Revolutionary” is often overused or unnecessarily dramatic. But as Glen Fields is witnessing, the manufacturing world is living up to that description, as physical product development transforms to become systems as a service. Fields, Rockwell Automation Vice President, spoke with Capgemini’s Adrian Penka in the fourth episode in our six-part Leaders in Innovation podcast series, a partners
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Velocity Global
SEPTEMBER 13, 2022
Spain offers promising opportunities for global expansion. According to World Atlas , Spain’s economy ranks 14th in the world and its major economy-driving industries include manufacturing, agriculture, and energy. The information and communications technology (ICT) sector is also one of the fastest-growing industries. With the largest household fiber network in the European Union and a solid telecommunications and connectivity infrastructure, Spain proves to be a desirable location to target re
IBM Services
SEPTEMBER 13, 2022
Ecosystem partnerships are a cornerstone of IBM’s growth strategy. More importantly, partnerships are an essential means of delivering IBM’s incremental value to customers on their Hybrid Cloud and application modernization journeys. . In December of 2021 , IBM and?MuleSoft?shared a vision of expanded partnership by bringing together Red Hat OpenShift , the industry’s leading enterprise Kubernetes platform, and?
inDinero
SEPTEMBER 13, 2022
inDinero is proud to announce the following new additions to its leadership team : Pasha Missaghi, MBA | Vice President of FP&A and Corporate Finance at inDinero. Prior to joining inDinero, he was the VP of Finance and Asset Managements at LoanMe, Inc. Pasha was responsible for preparation and monitoring of annual budgets, financial forecasts, investor reporting, cash reports and forecasts, as well as other treasury functions.
Everest Group
SEPTEMBER 13, 2022
ON-DEMAND WEBINAR. Planning for a Recession: Is the War for Tech Talent Finally Over? Business leaders worldwide are bracing themselves for a possible recession. With increasing cost pressures and talent challenges, what do enterprises need to know to navigate a looming downturn, and could the demand for technology talent be easing up? In this webinar, our experts will discuss the latest demand and supply trends, reveal new location hotspots, uncover key strategies best-in-class companies are de
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Aspirant
SEPTEMBER 13, 2022
Completing the requisition intake process prior to getting that first candidate in the door is often viewed as frustrating and cumbersome by both hiring managers and recruiters alike.
Everest Group
SEPTEMBER 13, 2022
Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation.
McKinsey and Company
SEPTEMBER 13, 2022
While Global 500 companies increasingly recognize the importance of nature, few companies have established nature-related commitments outside of carbon.
Everest Group
SEPTEMBER 13, 2022
Catch Everest Group Partner Ronak Doshi as he joins experts from the insurance industry to discuss: Why insurers are reworking customer experiences to be more purpose-driven. How to deliver a secure experience that establishes digital-trust. What tools and strategies best support the simplification of end-to-end experiences. How insurers are promoting organizational change to scale new technologies.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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