The Global Small Business Blog

FEBRUARY 22, 2023

©iStock/scarletsails Legendary songstress Mariah Carey is expanding her Black Irish Cream Liqueur products to both South America and the Caribbean by the spring of this year. Previously only available in the U.S., it will be the brand’s first glimpse into international distribution. “I am ecstatic to extend the reach of my cream-liqueur Black Irish to South America and the Caribbean,” said Carey in an official press statement.

Marketing 181

Marketing 181

Forrester Digital Transformation

FEBRUARY 22, 2023

It is essential for B2B CMOs to develop strategies that align with the projected economic growth of Indonesia in 2023. While the country’s growth is predicted to be positive, CMOs must consider the impact of external factors such as the threat of recession, rising inflation rates, and fluctuating oil prices.

Accounting 130

Accounting Marketing 130

31 West

FEBRUARY 22, 2023

Are you trying to set up a help desk? Or are you trying to scale the help desk to accommodate your growing business? Customer service software is a solution that can help in either case. SysAid and ManageEngine offer products and plans that cater to improving help desk operations and making the experience a positive one for employees and customers. The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

Forrester Digital Transformation

FEBRUARY 22, 2023

Zero Trust has seen an increase in adoption over the past few years — Forrester’s Security Survey, 2022, shows that 83% of global large enterprises are reporting that senior leadership has committed their organizations to the adoption of Zero Trust. Aspects of the Zero Trust model continue to be misunderstood, however.

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130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

FEBRUARY 22, 2023

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry.

Banking 111

Banking Automation Robotics Process Automation Reduced Costs 111

Forrester Digital Transformation

FEBRUARY 22, 2023

If Meta’s announcement about its pilot subscription service sounds familiar, that’s because it bears a striking resemblance to Twitter Blue. Paying users will get a coveted verification badge and increased prominence.

Customer Support 130

Customer Support Accounting Service Marketing 130

Forrester Digital Transformation

FEBRUARY 22, 2023

Over 100 analyst-led sessions, detailed case studies and success stories, and unparalleled networking opportunities are just a few of the things that B2B marketing, sales, and product leaders can expect at this year’s event.

Sales 130

Sales Marketing Research Management 130

The Scalers

FEBRUARY 22, 2023

At The Scalers, our strategic pillars are Growth, Excellence, and Culture. In terms of growth, we aim to scale quickly and significantly to revolutionise the offshore industry. Our pillar of excellence emphasises the importance of mastering the company’s craft to create long-term value for its partners. Finally, the culture pillar emphasises embedding people-centricity into the business at every level.

Offshoring 90

Offshoring Engineering Collaborations Administrative 90

Bydrec

FEBRUARY 22, 2023

Python is a versatile and powerful programming language that is widely used in a variety of industries, including finance, healthcare, and web development. As a result, there is a high demand for skilled Python developers, and hiring the right person for the job can be a challenging task. However, with the help of nearshore software development companies like Bydrec, the process of hiring a Python developer can be made much simpler.

Nearshoring 85

Nearshoring Finance Healthcare Software 85

McKinsey and Company

FEBRUARY 22, 2023

Insurers in Europe, the Middle East, and Africa invest significantly in advanced analytics but have unlocked a fraction of the potential value. How do top performers tip the balance in their favor?

Insurance 77

Insurance Analytics Service 77

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Raya Contact Center

FEBRUARY 22, 2023

The metaverse, a virtual world where people can interact with each other and digital objects, is quickly becoming a reality. With the rise of virtual reality (VR) and augmented reality (AR) technology, businesses have a unique opportunity to enhance customer experiences and create new ways for customers to interact with their brands. The metaverse runs on different platforms some of the leading are Decentraland, The Sandbox, Bloktopia, Roblox, and many others.

Analytics 81

Analytics Customer Support Customer Service Sales 81

McKinsey and Company

FEBRUARY 22, 2023

With more public and private actors entering the arena, outer space is getting crowded. Good governance could limit conflicts and help keep the space economy on a growth trajectory.

Government 74

Government 74

Perficient Digital Transformation

FEBRUARY 22, 2023

Migrating an application to the cloud can help build more scalability, reliability, and security all while reducing the overall management and costs of your infrastructure. To fully capitalize on these benefits, your migration process should include a Load Testing step. The Different Types of “Load” Testing The term Load Testing gets thrown around quite a bit to describe different styles of testing.

Right-Sizing 69

Right-Sizing Reduced Costs Managed Services Service 69

Go4Customer

FEBRUARY 22, 2023

The key to success in business or organization is not just the product, but the employees. The employees are responsible for creating, promoting, selling, delivering, and providing after-sales support for the products. They are the backbone of a company and their performance, attitude, mindset, and loyalty can greatly impact the company's success and determine whether or not it will have customers.

Call Center 73

Call Center Management Service Sales 73

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

FEBRUARY 22, 2023

February was an exciting month for BattleBots fans as Perficient’s fighting robot Minotaur took to the ring twice and came out victorious both times. All eyes were on Minotaur and Team RioBotz as they were featured in the show-opening fight on February 2 and in the main event on February 16. The battles were hard fought, but Minotaur and Team RioBotz were at the top of their game and faced their competitors with ferocity and confidence.

Jobbing 69

Jobbing Collaborations Accounting Management 69

SirionLabs

FEBRUARY 22, 2023

The ultimate value of any good contract is seen in the results it produces. Achieving positive results isn’t only the goal, but the basis of outcome-based contracting. Proponents of these types of contracts say that, when properly managed, they yield a wide range of benefits– including lower costs, time savings and a significant reduction in the need for supplier oversight.

Healthcare 52

Healthcare Automation Engineering Management 52

Perficient Digital Transformation

FEBRUARY 22, 2023

What is Web Accessibility? You may have heard that term a lot lately. With almost 62% of the world’s population using Internet today, it is crucial for the business to be available to all out there. The Web is designed to work for all people, regardless of their hardware, software, language, location, or ability. Image source: [link] People should be able to understand, navigate and interact with the Web without any impediments.

Sourcing 64

Sourcing Software Design 64

Aspirant

FEBRUARY 22, 2023

You've built a diverse workplace culture. now what? It's a question that many companies ask themselves when they start to develop their diverse work culture. The answer is simple: now you need to protect it.

Outsourcing 52

Outsourcing 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

FEBRUARY 22, 2023

Whether you’re an insurance carrier or a broker, change is here and change is about to accelerate beyond the prior few years when our world was modified in ways none of us had ever seen. I’m sure this isn’t the first opinion piece you’ve read where someone has laid out the trends that you must follow to be successful in your business. I can’t tell you the exact trends that you must follow because I will never know your business as well as you do.

Insurance 64

Insurance Out-Tasking Service Research 64

Unosquare

FEBRUARY 22, 2023

All digital products and services are developed using programming languages, codified sets of instructions that can be used to produce various kinds of outputs, like processing data or controlling devices. A scripting language, by comparison, is a type of interpreted programming language (executed line by line, not translated into machine code) that is typically used for writing code that can automate tasks, add dynamic features to web pages, or serve as the digital connective tissue between dif

Out-Tasking 52

Out-Tasking Software Automation Flexibility 52

Perficient Digital Transformation

FEBRUARY 22, 2023

I am experiencing an urgent request to prepare a Sitecore instance for the test of some external tools our prospect partners making demos for us. In good times, I’d, of course, spin up a proper PaaS / Kubernetes environment, however, for my particular task that would be serious overkill, I occasionally don’t get access to any of any cloud subscription, and what is much more important – stand short of time!

Out-Tasking 64

Out-Tasking Software Management Service 64

TMS

FEBRUARY 22, 2023

You have an MVP but you don’t know what MVP tests to take to validate it? We’re here to help. The term MVP is the abbreviation of m inimum v iable p roduct. It’s the idea or simplified example of a product that allows entrepreneurs to collect information. They can learn about their potential customers with next to no effort. This allows project managers and their teams to collect valuable information.

Analytics 52

Analytics Out-Tasking Marketing Research 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Outsource Workers

FEBRUARY 22, 2023

Thanks to technological advancements and superfast broadband speeds, people are increasingly choosing to become part-time virtual assistants. It is advisable to start as a virtual assistant part-time to assess if you are suited to a virtual assistant job. You will work roughly thirty hours per week, but your duties will be the same as a full-time virtual assistant.

Out-Tasking 52

Out-Tasking Flexibility Jobbing Data Entry 52

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? Well, we hope this article will provide a partner for you in the immediate future. But how did we get to needing outsourcing partners? Software development is an increasingly competitive market. There are new demands and challenges every day. A key way to meet those challenges is through IT outsourcing service companies.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

Capgemini

FEBRUARY 22, 2023

How the city of Seoul is bringing the metaverse to life Gunnar Menzel 22 Feb 2023 Facebook Twitter Linkedin The metaverse has very real applications, and Seoul is one city on the path to prove it. The Big Dig took 15 years and cost the people of Boston approximately $22 billion. All in all, 80 miles of tunnels were excavated under the city so that the main throughway could run under (rather than over) the port side of the city.

Government 52

Government Right-Sizing Collaborations Healthcare 52

Ivemsa

FEBRUARY 22, 2023

For the past few years, U.S. manufacturers have been more actively focused on hiring and retaining enough qualified workers to meet production demand. However, with increasing competition for job placement with other sectors like technology, healthcare, and financial services, it’s been a challenge to find skilled labor. In addition, a generation of industrial workers are facing retirement, which means fewer people in manufacturing roles and fewer people ready to fulfill open positions.

Labor Costs 52

Labor Costs Manufacturing Healthcare Jobbing 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Capgemini

FEBRUARY 22, 2023

CREATE YOUR OWN RAINBOW Neerav Vyas, Naresh Khanduri, Dinand Tinholt 22 Feb 2023 Facebook Twitter Linkedin UNLOCK TRUE DATA-POWERED CUSTOMER EXPERIENCE IN RETAIL Knowing what your customers want is a first-step to successfully become a customer-first brand and the answer is in the data. Finding the balance between personalization and privacy can be a daunting task for consumer products and retail companies.

Retail 52

Retail Analytics Sales Research 52

Everest Group

FEBRUARY 22, 2023

LinkedIn Live How to Deliver Hyper-personalized Customer Experiences in Life Sciences View the event on LinkedIn, which was delivered live on Wednesday, February 22, 2023. The pandemic reshaped customer behavior, making customer experience a top business priority for life sciences enterprises. Enterprises can provide true hyper-personalized customer experiences by evolving their traditional CRM platforms to Customer Experience Platforms (CXP) – delivering more virtual and digital interactions th

Service 52

Service 52

Capgemini

FEBRUARY 22, 2023

New-Age Wealth Management Models Set to Make an Impact! Nilesh Vaidya 21 Feb 2023 Facebook Twitter Linkedin The wealth management industry is embarking on its next evolution. For a long time, the focus of the wealth management industry has been on UHNW and HNWI. This focus is now shifting towards the lower end of HNWI and the higher end of mass affluents.

Management 52

Management Banking Retail Advisory 52

Everest Group

FEBRUARY 22, 2023

The bigger Indian Information Technology (IT) firms are breathing easy despite the global economic slowdown threatening to moderate growth prospects in the next financial year. With rising inflation amid the Russia-Ukraine war, most enterprises are facing increasing cost pressure. “In the large accounts, they (large IT firms) are likely to benefit from portfolio rationalization.

Information Technology 52

Information Technology Accounting 52

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting