Thu.Jul 22, 2021

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6 Best Practices for Quality Assurance Testing for Web Applications

Unosquare

Before a product release, there is a critical step that no team should overlook: Quality assurance. Here at Unosquare, we understand the importance of QA and the elements of the testing strategy that can help you put your project on the path to success. Keep reading to find everything you need to know about QA testing and what steps you can take to create an application that meets quality standards.

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Starting Your RPA Journey with an RPA Pilot

V-Soft Consulting

Robotic Process Automation (RPA) bots are exceptionally efficient at mimicking human behavior in performing repetitive, rules-based tasks ranging from copying and pasting texts to logging into applications and uploading documents and far more complex tasks when used with other advanced technologies. RPA creates flexibility, scalability, and control which in turn leads to better accuracy, reduced cost and greater customer satisfaction.

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Data Security When Offshoring – How to Ensure Compliance

AS White Global

In 2020, there was a total of 1,051 documented data breaches by the Australian Information Commission. Between July and December alone, there were 539 breaches, almost a 20% increase from the same period in 2019. 58% of these data breaches were criminal attacks, whilst 38% were human error-related. And the industries most affected by these data breaches were healthcare, finance and education. .

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What is Hyperautomation? How it Works, Tools and Applications

V-Soft Consulting

Robotic Process Automation (RPA) has become a leading technology and is being increasingly adopted by both small and large enterprises. RPA bots performing repetitive, rules-based, and labor-intensive work have increased organizations' productivity and cut down on costs. But, RPA has largely been implemented for specific processes and many other processes are still carried out manually.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Hackett Group, Inc. invites you to participate in the 2021 Second Quarter Earnings Conference Call on Tuesday, August 10, 2021

The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) today announced that it will release financial results for the second quarter ended July 2, 2021 on Tuesday, August 10, 2021 after the close of regular market hours. . . Following the release, the senior management will discuss second quarter results in a conference call at 5:00 P.M. ET. . The number for the conference call is (800) 593-0486, [Passcode: Second Quarter].

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The ultimate guide to building a team of offshore developers

The Scalers

CONTENTS Offshore software development: a sustainable long-term solution Why should you hire offshore developers for your business? Lower operating costs Access to massive talent pools An opportunity to scale at speed Addressing the common concerns about offshore development Quality Security Culture Hiring offshore developers: where to start? Vetting an offshore development partner Look at their work history Ask real questions Evaluate their approach to communication Finding the right offshore d

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ScaleHub BPO Crowd Boost: Introducing Ratiodata

ScaleHub

Increased access to data across all markets is reasonably met with ever-evolving (and tightening) security and regulations. Adjusting to meet strict and ever-changing demands in real time has become an essential organizational skill. The BPO we introduce today does just that, with a natural know-how to meet changing security measures across multiple industries.

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5 Ways to Educate and Ensure Contractor Compliance

https://www.hcmworks.com/blog

Individuals rarely read all the fine print of a contract prior to signing. Just as a smartphone user clicks “agree to terms and conditions” without reading the document, some contract workers agree to a Statement of Work (SOW) without fully understanding what they are agreeing to. This could be considered as a matter of neglecting contractor compliance , which can lead to severe legal and reputational repercussions.

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A Simple Concept: Customer Service Outsourcing = Customer Loyalty

Anexa

The bar has never been higher when it comes to customer loyalty. Today’s digitally native consumers are sophisticated buyers and in addition to expecting quality and competitive pricing, their hearts can be won with brand benefits. Research shows that loyal customers spend 67% more than new ones through repeat purchases, larger cart sizes and frequent upsells.

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Why is Philippines BPO the Perfect Choice for Your Outsource Medical Billing Service?

Magellan Solutions

Why do many hospitals and clinics prefer the Philippines to outsource medical billing tasks? Many start-up healthcare facilities want to outsource medical billing service in order to focus on their core function. So, hospital owners are naturally looking for a place where they can outsource billing services. . But unlike other BPO functions, any outsourced medical-related tasks require special qualifications.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Avasant, the leading management consulting firm, joins the LACChain Global Alliance

Avasant

Press Releases. Avasant, the leading management consulting firm, joins the LACChain Global Alliance. Los Angeles, July 21, 2021. An Alliance between Avasant and LACChain was signed to establish cooperation frameworks that allow the development of the blockchain ecosystem in Latin America and the Caribbean. Avasant, the firm that currently accumulates more than 1000 commitments in more than 40 countries, has joined the Global Alliance for the development of the blockchain ecosystem in Latin Ameri

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Why Most Patient Care Services Telemarketing Spam Their Customers

Magellan Solutions

How Care Services Telemarketing Spam Happen. There has been a steep rise in fraudulent robocalls targeting patients on a local, regional and national scale. . Perpetrators call from what looks like local phone numbers. They claim to be from a patient’s healthcare provider. The scam callers use stolen and readily available information from the internet and social media.

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From ‘Silo to Platform’ Operating Model – How Outsourcing Can Support The Transition

Anexa

The future is here, and it’s demanding a business operating model that meshes all of the best elements of talent, culture and organization in the broad sense. Stakes are higher than ever, and every layer of an organization’s capability stack needs to transform in order to achieve higher profits and meet the intensive demand by consumers for personalization and enhanced omnichannel experiences.

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8 KPIs For Quality – Philippines Telemarketing Lead Generation Services

Magellan Solutions

Inbound & Outbound B2C Telemarketing with the largest call center in the Philippines. Magellan Solutions can organically develop and expand your reach to different consumer markets. This is done by directly talking to your customers. Through high quality B2C telemarketing services, we can do the following: . Order entry. Credit card processing. Fulfillment.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Cybersecurity – Are You at Risk? Enter the Outsourcing Company

Anexa

As if a global pandemic wasn’t enough to challenge the business world over the past year and a half, cybersecurity has catapulted into the forefront of every SMB’s agenda. Historically, it was only a threat to regulated industries such as banking, insurance or utilities, but today’s smart boards and businesses realize that they could easily fall victim to a cyberattack – and some already have.

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5 Live Chat Best Practices… For Converting Customers

Simplr

Turn browsers into buyers with live chat. It’s wildly popular with the NOW Customer and a genius method for having one-on-one conversations with your customers. We’re going to lay out our top five live chat best practices for making real-time chat support your ecommerce conversion engine. These tips are designed to make sure you start off on the right foot when you’re making crucial decisions about one of the most powerful ecommerce conversion and customer support tools available.

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The Future of Customer Service: RPA, AI and Outsourcing Companies

Anexa

Technological growth has outstripped the imagination – processes today that are not simply possible, but common, would have seemed the stuff of sci-fi a short couple of decades ago. And nothing has taken center stage like automation technology – specifically robotic process automation (RPA) and artificial intelligence (AI). What’s the difference? Unlike AI, RPA is a sharply defined technology, based on specific rules that guide its decisions to be predictable and understandable.