The Global Small Business Blog

NOVEMBER 3, 2022

©iStock/Petmal The EY organization announced the release of the 2022 Sustainable Value Study, a survey of over 500 chief sustainability officers and equivalents representing companies worth more than US$1b around the world. The survey finds companies taking decisive action to combat climate concerns are benefiting from unexpected financial value in areas like revenue growth and earnings, with 7 in 10 seeing financial benefits that exceed their expectations.

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Forrester Digital Transformation

NOVEMBER 3, 2022

It’s been 32 months since COVID-19 lockdowns triggered a run on toilet paper (pun partially intended), demand for webcams skyrocketed, and home improvement plans skyrocketed then stalled due to lumber, labor, and limited appliance availability. These examples and many others were lumped into “supply chain issues” as the default response for product shortages and soaring […].

Supply Chain Management 130

Supply Chain Management Risk Management Risk Management Management 130

Transparent BPO Outsourcing

NOVEMBER 3, 2022

Manage expectations after moving a domestic contact center The time has come – you’ve grown to the point that it’s time to outsource your contact center. The fate of your brand is now in the hands of contact center agents thousands of miles away. And your customers’ satisfaction rides on the ability of agents in […]. The post Switching Gears: Moving Your Contact Center Nearshore/Offshore appeared first on Transparent BPO.

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Nearshoring Offshoring BPO Outsourcing 98

Forrester Digital Transformation

NOVEMBER 3, 2022

Since Forrester’s Planning Guide 2023: B2B Marketing Executives was published in late August, there have been many discussions with B2B CMOs about how best to approach budget planning for 2023. A clear pattern has emerged in the types of questions and here are the top five: 1. Can you elaborate on the “spend money to […].

Marketing 130

Marketing 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Airswift

NOVEMBER 3, 2022

Source: Frame Stock Footage/Shutterstock. Artificial intelligence-based EMS are today's digital tools in energy saving. The first step towards a more efficient energy system is to understand how much energy we consume and where it comes from. This requires an overview of all the activities that take place in our homes or offices.

Software 98

Software Management Sourcing Efficiency 98

Intelligent Management Inc.

NOVEMBER 3, 2022

The customer is the most important link in the chain. This is what Dr. Deming used to say. Accordingly, a successful organization must have a built-in mechanism in the way it operates that allows it to understand and satisfy the needs of the customer. Having a reliable method is the most effective way to use what you have available to sell more. We believe that the most spectacular application of the power of the Thinking Processes from the Theory of Constraints resides in addressing the market.

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Sales Marketing Jobbing Management 94

McKinsey and Company

NOVEMBER 3, 2022

In the third episode of our series The Quarterly Interview: Provocations to Ponder, chef and nonprofit founder José Andrés talks about what emergencies can teach us about solving long-term problems and being effective in two different spheres.

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Perficient Digital Transformation

NOVEMBER 3, 2022

Before we go any further, let’s understand why and when the switch method is used for. Frames, notifications, and windows can be switched using Selenium Switch Methods. Before performing an action inside the frame, alert, or window, our Test Script needs to switch. If we don’t switch, an exception is raised by the application. switchTo() provides access to the different Selenium switch methods.

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McKinsey and Company

NOVEMBER 3, 2022

A large and growing slice of the American workforce has no employer-provided health care or 401(k)s to build retirement savings, and they have to pay twice as much into Social Security as their peers. These individuals don’t get paid time off and must cover their own business expenses, and their earnings can be subject to unpredictable swings. But here’s the kicker: It turns out that this group is more optimistic than the rest of the US workforce, writes Kweilin Ellingrud in Forbes.

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The Hackett Group

NOVEMBER 3, 2022

MIAMI & LONDON, November 3, 2022 – The largest public companies in the U.S. may have reached the limits of their ability to stretch payables terms with suppliers in mid-2022, as they fairly successfully navigated inventory management in the face of high levels of global uncertainty, according to the Q2 2022 update to the Working Capital Survey performed by The Hackett Group, Inc.

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Inventory Management Finance Automation Analytics 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

McKinsey and Company

NOVEMBER 3, 2022

The size of the global refining industry varies dramatically across different energy transition scenarios by 2040. Assumptions on electric-vehicle penetration, policy commitments, and rationalization behavior are key drivers of the difference in outcomes.

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Anexa

NOVEMBER 3, 2022

As the COVID-19 pandemic continues to devastate economies around the world, many businesses are struggling to stay afloat. In the United States, one of the most iconic fast-food chains, McDonald’s, has recently come under fire for its struggle to find enough employees to keep its doors open. In a recent statement, the company explained that it is having difficulty finding employees because many people no longer want to work in the fast-food industry.

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Human Resources BPO Outsourcing Jobbing 52

Serigor Inc

NOVEMBER 3, 2022

Process of Predictive analytics and its use in the business sector. Data Analytics is a vast world and Predictive analytics holds a major corner in it. A key branch of advanced analytics, Predictive analytics is largely used to predict behavior or pattern to understand and foresee trends or actions, or performances in different areas. Predictive analytics works by using existing data, data history, statistical algorithms and even AI, in a few cases, to predict possible outcomes and the future.

Analytics 52

Analytics Banking Healthcare Sales 52

Provana

NOVEMBER 3, 2022

Compliance is a critical topic for any collection business that is often divided into a host of diverse, complex sub-topics. From audits to complaint resolution to training and procedures, each area where compliance is needed to have a solid foundation has certain unique challenges that can easily be overlooked. This can, in turn, cause issues in the background that are hard to pinpoint.

Management 52

Management Risk Management Risk Management Software 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Serigor Inc

NOVEMBER 3, 2022

Process of Predictive analytics and its use in the business sector. Data Analytics is a vast world and Predictive analytics holds a major corner in it. A key branch of advanced analytics, Predictive analytics is largely used to predict behavior or pattern to understand and foresee trends or actions, or performances in different areas. Predictive analytics works by using existing data, data history, statistical algorithms and even AI, in a few cases, to predict possible outcomes and the future.

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Analytics Banking Healthcare Sales 52

Everest Group

NOVEMBER 3, 2022

ServiceNow has rolled out a trio of solutions to improve productivity for employees, customers, and partners. These promise to help digitize more aspects of workplace productivity, improving efficiency for enterprises and government agencies. Yugal Joshi , Partner with Everest Group, an advisory service, believes service maps are moving in the right direction but progress has been incredibly difficult.

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Government Advisory Efficiency Service 52

Globalization Partners

NOVEMBER 3, 2022

“Why care about customer experience? Ultimately, customer experiences are going to make you more money — 80 percent more money,” declared Go Nimbly CEO Jen Igartua last week at the SaaStock 2022 event in Dublin. Igartua reeled off several statistics to highlight her assertion. For instance, a Salesforce study found that 68 percent of customers expect companies to understand their unique needs and expectations.

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Sales Payroll Jobbing Marketing 52

Everest Group

NOVEMBER 3, 2022

EVENT. The Next Frontiers of CX. November 2-4, 2022. Everest Group Vice President, David Rickard , will be speaking at the event, The Next Frontiers of CX. His session, How Effective CX Solutions Are Vital for Businesses During Tough Economic Times , will also be streamed live. Register for the event. When. November 2-4, 2022. Where. Berlin, Germany.

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Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

McKinsey and Company

NOVEMBER 3, 2022

Years of remarkable progress in health, wealth, education, and the deepening of global interconnections have made people much better off overall. But the world has entered a new period of turbulence, and it remains to be seen what new rules and institutions will emerge from it, writes Chris Bradley in Project Syndicate.

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SPD Load

NOVEMBER 3, 2022

The internet is a black hole, with over 1.92 billion websites (and growing). So how do you stand out from the crowd.

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McKinsey and Company

NOVEMBER 3, 2022

How does the head of one of Southeast Asia’s leading renewable-energy company view its role in the net-zero transition?

Management 51

Management 51

Everest Group

NOVEMBER 3, 2022

Pricing variation in Recruitment Process Outsourcing. LEARN MORE ABOUT OUR PRICING SERVICES.

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Outsourcing Marketing Service 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

AS White Global

NOVEMBER 3, 2022

Steve Grace, founder and CEO of The Nudge Group , is among the nominees of The CEO Magazine’s CEO of the Year (A$0–100m turnover). He shares with us his insights on business leadership and “getting the right people at the right time” in partnership with AS White Global. 1. Hi Steve. Congratulations on your nomination for CEO of the Year. What can you tell us about this great news?

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Sales Offshoring Jobbing Customer Service 52

Everest Group

NOVEMBER 3, 2022

Life Sciences Commercial. VIEW THE FULL REPORT.

Marketing 52

Marketing Analytics Healthcare 52

Everest Group

NOVEMBER 3, 2022

Life Sciences Commercial. VIEW THE FULL REPORT.

Marketing 52

Marketing Analytics 52

Everest Group

NOVEMBER 3, 2022

Life Sciences Commercial. VIEW THE FULL REPORT.

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Marketing Analytics Healthcare 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Everest Group

NOVEMBER 3, 2022

Life Sciences Commercial Analytics. VIEW THE FULL REPORT.

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Analytics Marketing Healthcare 40

Everest Group

NOVEMBER 3, 2022

Leading insurance organizations seek to be more data-driven in their business decisions by harnessing the full potential of the data that resides within their enterprise boundaries. With the evolving technology landscape, real-time experience management, and explosion of data types, insurers are increasingly leveraging real-time insights to improve customer experience.

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Insurance Analytics Sourcing Efficiency 98