Wed.Aug 10, 2022

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The Ever-Growing Small Business Export Market

The Global Small Business Blog

©iStock/bugphal Whether it's Mississippi, Massachusetts or Main, exporting is a great way to great your business. "Businesses that export generally earn higher revenues, create more jobs, pay higher wages and are less likely to go out of business," [Arun] Venkataraman [Assistant Secretary of Commerce for Global Markets and Director General of the U.S. and Foreign Commercial Service, Jackson, MS] said. " My priority is to expand the pool of exporters to include (Mississippians) and diverse busine

Marketing 173
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7 Key Help Desk Metrics Help to Improve Customer Support

31 West

A helpdesk is the first contact point for your customers. Your customers must receive a satisfactory response when they have any issue or query. So you need to monitor the helpdesk metrics regularly to avoid any drawbacks in your customer service. These metrics are the measurements of your help desk performance. Your customers have little time to spend on your brand.

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Performance Marketing Is Underperforming

Forrester Digital Transformation

Every advertising channel now parades as “performance” to appear accountable to outcomes. As a result, the category of performance marketing – once wholly focused on search, social, native, and affiliate marketing – is diluting. This dilution, along with three trends, is causing performance marketing’s underperformance.

Marketing 130
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How to Choose the Best Help Desk Solution for Your Business?

31 West

Customers are the backbone of your business. So one of the most vital parts of your business operation is customer service. Most companies manage smooth customer service through a helpdesk solution. It is a farseeing approach providing centralized support and information to manage internal or external business queries. This approach makes your business process error-free and more productive by replacing the in-person service desk with automated ticketing.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Ever-Expanding Reach Of India’s Unified Payments Interface (UPI)

Forrester Digital Transformation

India’s Unified Payments Interface (UPI) continues to grow at a breakneck pace. As per a recent news article, this year’s transaction volume and value have virtually doubled compared to the previous year, rising 99% in volume and 90% in value. In some ways, UPI has transformed India’s digital economy and has accelerated the country’s transition […].

Service 130
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How to make ESG real

McKinsey and Company

While ESG is likely to evolve both in substance and name in the coming years, its underlying impulse is here to say. Here’s how companies can take a more systematic and rewarding approach to ESG.

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Does ESG really matter—and why?

McKinsey and Company

Although valid questions have been raised about ESG, the need for companies to understand and address their externalities is likely to become essential to maintaining their social license.

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The Pros and Cons of a Virtual Team: Here’s What You Need to Know

NoonDalton

A company’s diversity and openness are key factors in determining its strength. The concept of the “virtual team” has gained popularity as firms grow more accepting of developing technologies. Because of the cost savings, efficiency, and performance benefits of putting the finest people together, regardless of where they live, businesses have started to adapt to virtual teams.

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5 Ways a Language Programmer Help Your Business Succeed

Bydrec

A language programmer is a type of software engineer who creates and maintains computer programming languages. These individuals specialize in the syntax, semantics, and other elements that make up a programming language. Depending on the organization and the specific needs of a project, these professionals may work as part of a team or operate individually.

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A Story Poised For Unbe‘Laiye’vable Growth

Zinnov

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Anmay Shahlot, Project Lead, Zinnov. The global Automation space is abuzz with new rounds of funding being raised, strategic mergers and acquisitions, as well as an undercurrent of consolidation that is creating stronger players – welcome to the post-pandemic era of heightened focus and investments in Automation!

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Integration of Power Apps on Power BI Dashboard

Perficient Digital Transformation

Microsoft Power Apps is a great example of a Platform as a Service (PaaS). It allows you to create a mobile or tablet apps for internal business users that can run on Android, IOS and Windows. We can now integrate Power Apps into our Power BI reports using the Power Apps visualization in the Power BI Marketplace. By Integration of Power Apps on Power BI Dashboard, you get more analytical and visualization power.

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A Story Poised For Unbe‘Laiye’vable Growth

Zinnov

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Anmay Shahlot, Project Lead, Zinnov. The global Automation space is abuzz with new rounds of funding being raised, strategic mergers and acquisitions, as well as an undercurrent of consolidation that is creating stronger players – welcome to the post-pandemic era of heightened focus and investments in Automation!

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Top 5 questions to ask when hiring an outsourcing agency

Influx

If you’re looking to gain access to skilled expertise, increase efficiency, focus on your business, cut costs, and increase revenue, outsourcing is the way to go. Outsourcing has been a trend since the late 1980s and can be a cost-effective way to gain expert assistance and free up your employee’s priority list. . With 54% of all companies using third-party support teams to connect with customers (Fortunly), outsourced support is no longer ‘taboo’, but provides greater competitive advantages and

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Hiring offshore embedded engineers for your software team

The Scalers

CONTENTS Embedded software 101 Locating skills unavailable at home Aligning embedded engineers with your vision Recruiting developers for long-term success Considering embedded engineers for your team? No matter your industry, the competition to build the best software or application is fierce. This reason is why software engineers are the backbone of all organisations.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Forward Thinking on progress in science funding, immigration, and biosecurity with Alec Stapp

McKinsey and Company

The co-founder and co-CEO of a new think tank, the Institute for Progress, talks about its mission to accelerate scientific, technological, and industrial progress while safeguarding the future of humanity.

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People of Perficient: Meet Joy Kuhl, Strategic Account Director

Perficient Digital Transformation

Joy Kuhl has been providing value to our healthcare clients as a strategic account director for more than 8 years. I recently sat down with her to explore how she succeeds in providing this value on a daily basis. We discussed what she appreciates about Perficient, her customers, and her colleagues. I loved hearing about how Joy’s colleagues supported her when she published a children’s book, and I’m sure you will too.

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Outsourcing with SEBPO is Your Recipe for Success

SEBPO

Outsourcing is a not-so-secret ingredient for business growth, with benefits that include access to expert talent and knowledge, streamlined processes, and quick project turnaround time. It frees up your internal teams so they can rise to their full potential and focus on strategic areas which generate the most value. At SEBPO, we are experts at outsourcing – it’s right there in the “O” in our name!

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Low Code for Digital Transformation – Debunk the Myths and Explore the Possibilities | On-Demand Webinar

Everest Group

ON-DEMAND WEBINAR. Low Code for Digital Transformation - Debunk the Myths and Explore the Possibilities. Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years, offering immense potential.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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The 4 Ways Insurance Companies are Benefiting from Offshoring Services

AS White Global

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. This became more apparent at the height of Covid-19. Insurance companies have had to adapt to changes in regulations and to their customers’ evolving needs in response to the pandemic situation. This spurred the demand for flexible and sustainable staffing solutions to upgrade their services and optimise the customer experience.

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How outsourcing boosts start-up growth

Microsourcing

There’s a certain romance to the term ‘start-up’. Images of young entrepreneurs spring to mind, fresh-faced dynamos who have decided to roll the dice on an idea that no one else has had. They’re investing their own funds, working their own hours and maybe, just maybe, they are going to be laughing all the way to the bank when their vision for success becomes a reality.

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How Insurance Companies Can Benefit from Offshoring Services

AS White Global

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. This became more apparent at the height of Covid-19. Insurance companies have had to adapt to changes in regulations and to their customers’ evolving needs in response to the pandemic situation. This spurred the demand for flexible and sustainable staffing solutions to upgrade their services and optimise the customer experience.

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A Complete Guide To Supplier Relationship Management

Obobo

A Complete Guide To Supplier Relationship Management. There is a number of ways an organization can manage its supplier relationships, from determining how each supplier contributes to its success to developing strategies that will help them perform more efficiently. Supplier relationship management (SRM) is a systematic approach to evaluating vendors that provide goods, materials, and services to an organization.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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You're Moving Forward with Your Digital Transformation. What's Next?

Automation Anywhere

A new study by Deloitte found that organizations deploying intelligent automation are inching closer to completing their digital transformation journeys. In the study, executives were asked to “imagine an ideal organisation transformed by intelligent automation.” Then, they rated their businesses on a scale of one to 10 as to how close they were to that ideal.

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5 Questions to Ask Yourself Before You Go Paperless

Metasource

Did you know the average office worker still uses approximately 10,000 sheets of paper a year ? That’s a lot of paper. And when multiplied by the number of employees in your organization, it’s more than just a lot of paper – it’s a lot of clutter, lost documents, hard-to-find files, and potentially wasted storage space. Without paper cluttering your office and slowing down your processes, you can improve turn times and offer better, more responsive customer service.

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1099-Nec vs. 1099-Misc: What’s the Difference?

Velocity Global

Say you’ve hired an independent contractor or freelancer to take on some blog posts for your business development team. For each article, you pay $200. After three published pieces, you officially need to file with the IRS, but where do you begin? Do you pick Form 1099-Nec or Form 1099-Misc? Tax forms for freelancers and other independent contractors can be a headache.

Payroll 52
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How to Get Invoices Approved Faster

IPS

Getting approvals on invoices can be a thankless task for accounts payable (AP) staff.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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MAD Services — The Best Of The Best

Forrester Digital Transformation

ALM Is Dead — Long Live MAD In the last 10–15 years, a lot has happened in the application development market; in my opinion, the advent of agile has been a bigger disruptor than what many might think, and still is. Many struggle to succeed with agile, especially in trying to adopt more agile, not […].

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Why You Need to Outsource Data Management Services

Magellan Solutions

Outsourced Data Management Services – What Does it Do? Data management is the practice of collecting, organizing, protecting, and storing an organization’s data so it can be analyzed for business decisions. . As organizations create and consume data at unprecedented rates, outsourced data management solutions become essential for making sense of the vast quantities of data. .

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Three Mindflaying Facts About AI For B2B Marketers

Forrester Digital Transformation

AI has proliferated through the marketing technology stack in recent years. ML algorithms have gotten smarter, vendors are introducing and refining capabilities for actioning those deep insights, and modern buying behaviors continue to push marketers to rethink their approaches to the customer experience (CX). From data enrichment to prioritization to bidirectional communications, AI-powered technologies are […].

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It Outsourcing In Vietnam: EOR, PEO/ GEO – Which Solution Is Best For Your Business?

Groove Technology

Employing both local and foreign workers must comply with the minimum salary established by the Vietnamese government. However, employing a foreigner in Vietnam is difficult. This cumbersome and time-consuming procedure is restricted by a number of restrictions and regulations regarding the positions that foreigners may hold. Foreigners are subject to different tax and payroll requirements, and it may not be cost-effective to provide relevant training to your HR and accounting teams.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.