Perficient Digital Transformation

AUGUST 18, 2022

Financial Advice Isn’t Just For The Wealthy. Oftentimes, when we think of financial advisors, the upper class and those planning for retirement are first to come to mind. In fact, in a survey conducted by MagnifyMoney , 42% of respondents (notably, 48% of women and 35% of men surveyed) indicated they believe financial advisors are “only for wealthy people,” and 25% of respondents indicated they don’t see the need for a financial advisor for those younger than middle-aged.

Advisory 111

Advisory Banking Insurance Research 111

Simplr

AUGUST 18, 2022

Results from a study of CX leaders at global enterprises show opportunities for maximizing an investment in automation. How do you know if you’re getting the most from your investment in automation? The challenges of implementing AI in customer service are highlighted in Driving Next-Gen Customer Experience Through Chatbot-Agent Collaboration , a commissioned study conducted by Forrester Consulting on behalf of Simplr in May 2022.

Customer Service 98

Customer Service Service Automation Collaborations 98

Perficient Digital Transformation

AUGUST 18, 2022

The term “strategy” can often come off daunting for many people, but in reality, it’s the opposite of daunting. In fact, it’s really quite opportunistic, especially for your company. Your strategy is the foundational piece you need to develop to ensure that your technology, processes, and objectives are aligned to meet customer needs and mature as a company.

Manufacturing 110

Manufacturing 110

Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available.

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

McKinsey and Company

AUGUST 18, 2022

In the new inflationary environment, company leaders can protect their business and gain competitive advantage by deploying analytics-aided strategies.

Analytics 94

Analytics Risk Management Risk Management Management 94

Perficient Digital Transformation

AUGUST 18, 2022

Nurse burnout from long hours and insufficient support, residents in need of care after-hours, and residents prone to hospital readmission – these are just a few of the challenges retirement housing organizations are facing today. The power of a fully implemented telehealth solution can lighten the load on providers facing challenges like these. Our large skilled nursing facility (SNF) client recognized their need for a telehealth solution, but they needed a strategic plan to implement the platf

Healthcare 64

Healthcare Management Service 64

Obobo

AUGUST 18, 2022

What is Supplier Management. Supplier management ensures that an organization receives the best value from its suppliers. An organisation’s smooth running depends on these suppliers, so it’s important for both suppliers and organizations to work together properly. A comprehensive supplier management policy ensures that the organization establishes a relationship with its suppliers, manages its requirements, and communicates clearly with them.

Management 59

Management Reduced Costs Service Innovation Efficiency 59

McKinsey and Company

AUGUST 18, 2022

By using digital and analytics to simplify end-to-end processes, organizations can improve margins and customer experience.

Analytics 78

Analytics Service Automation 78

Automation Anywhere

AUGUST 18, 2022

As the world shifts to the cloud, scalability has become a prime concern for businesses. According to RightScale, an average company publicly runs 38% of its workload , while 41% is in a private cloud. The cloud offers several benefits, including increased efficiency and flexibility. Yet, these come at a price: the need to scale. Scalability is the ability to handle increased demand by quickly scaling up or down as needed.

Flexibility 59

Flexibility Efficiency Research Automation 59

Influx

AUGUST 18, 2022

Outsourcing has become an integral part of business management on a global scale. Businesses from startups to well-known brands opt to outsource certain processes for a number of reasons and a multitude of benefits. This is known as business process outsourcing (BPO). To put it simply, BPO is a method of subcontracting various business-related operations to third-party vendors who specialize in those areas. .

Outsourcing 52

Outsourcing Business Process Outsourcing Call Center Sales 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Pure Moderation

AUGUST 18, 2022

After months and months of blood, sweat, and tears, you’ve finally unveiled your new product to the market. You have a website up and running, raking in crazy leads and sales by the minute. But, customers are phoning your business like no tomorrow. They have endless questions about the product, how it works, and how much it is. Who will help answer these questions?

Customer Support 52

Customer Support Customer Service Out-Tasking Sales 52

Auxis

AUGUST 18, 2022

CLIENT PROFILE. Our client is a fast-growing startup in the e-commerce delivery space. It emerged as one of the fastest unicorns in history, with valuation quickly exceeding $1 billion. The company operates globally, with heavy focus on Latin American markets.

E-Commerce 52

E-Commerce BPO Marketing Business Process Outsourcing 52

Velocity Global

AUGUST 18, 2022

When it comes to global expansion, having a streamlined and compliant HR process is key to success. Whether you’re looking to branch into a new market, hire international talent, or expand your remote workforce, understanding how to stay compliant with unfamiliar, foreign labor laws can feel like a daunting and overwhelming task. While an employer of record (EoR) partner will help address these needs for you and your distributed workforce, selecting the right partner is easier said than done.

Right-Sizing 52

Right-Sizing Payroll Out-Tasking Regulations 52

Everest Group

AUGUST 18, 2022

Everest Group Practice Director, Ashwin Gopakumar, will join a panel to discuss Mortgage and AI-based document processing and the various options and strategies enterprises can adopt to minimize risk and maximize returns. They will discuss: The impact of the cyclical nature of housing on mortgage companies’ financials and operations. How other companies are coping with the global economic headwinds.

Automation 52

Automation Service 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Planergy Software

AUGUST 18, 2022

Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

Finance 52

Finance Banking Accounting Insurance 52

Aspirant

AUGUST 18, 2022

Accountability and empowerment are critical components of an effective, productive culture. Aspirant can help you assess your organizational culture with Org Accelerator TM. In the meantime, consider these  three signs of low accountability, or no accountability, that are often overlooked by leaders: 1. Employees are more concerned about keeping their jobs than doing their jobs.

Accounting 40

Accounting Jobbing Collaborations 40

Perillion

AUGUST 18, 2022

We’ve all heard the saying “a penny saved is a penny earned”.

Reduced Costs 52

Reduced Costs Software 52

Aspirant

AUGUST 18, 2022

Accounting 52

Accounting 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

31 West

AUGUST 18, 2022

About 75% of companies plan to invest in automation technologies such as Artificial Intelligence and Process Automation when it comes to technical support teams. That is just a start, you might lose yourself in an attempt to chase the pace of the innovative ideas growing around the technical support. Because, obviously, this is an age that shows all the signs of robust obsession with experimenting.

Automation 130

Automation Service Management Software 130

Groove Technology

AUGUST 18, 2022

As a once-foreign idea, eCommerce mobile apps are now pervasive and so integrated into our lives that they rank second only to social media applications as our preferred rendezvous. We now order everything from your favorite prom dress to spiciest hot sauce through eCommerce, or should we say m-commerce smartphone apps. According to Statista, mobile eCommerce sales will increase from $148 billion in 2018 to $432 billion in 2022.

E-Commerce 130

E-Commerce Research Marketing Software 130

Influx

AUGUST 18, 2022

If you’re considering outsourcing CX support, choosing the right agency to partner with is one of the most important decisions you can make for your business. There are so many different options and it can be difficult to select which agency is best qualified to suit your needs, especially since they will be handling the principal part of your business - customer relations.

Right-Sizing 52

Right-Sizing Outsourcing Customer Support Flexibility 52

Hyland

AUGUST 18, 2022

If you ever work with 3D files, you’ve likely run into this challenge: How to easily share your 3D models. It really does not help that 3D design is a jungle of proprietary tools and file formats. Fortunately, the introduction and industry adoption of Khronos Group’s open glTF format provided a solid foundation for the democratization of 3D, enabling it for something as ubiquitous as a web browser.

Collaborations 91

Collaborations Automation Accounting Management 91

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting