Wed.Oct 06, 2021

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In 2022, Insights-Driven Sales Organizations Will Win

Forrester Digital Transformation

B2B sales leaders need to move away from conventional, comfortable approaches and embrace the realities of today's digital-first buying climate. Learn what the shift requires.

Sales 246
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Steve Jobs Passed Away 10 Years Ago

The Global Small Business Blog

©2011 Laurel J. Delaney. All rights reserved. Yesterday (10/5/21) marked the 10-year anniversary of Steve Job's death. To this day, we feel his loss. As Apple CEO Tim Cook says: Steve was so many things: brilliant, funny, and wise, a husband, a father, a friend, and, of course, a visionary. He challenged us to see the world not for what it was, but for what it could be.

Jobbing 198
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How B2B Marketing Executives Can Plan For Unpredictable Weather

Forrester Digital Transformation

Though the forecast for 2022 remains unsettled, B2B marketing leaders can take decisive steps to set themselves and their teams up for success.

Marketing 227
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Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient Digital Transformation

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. RPA enables the configuration of a “bot” or “digital workers” to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The 2021 End-Of-Year Holidays Blog Prep Series Kicks Off!

Forrester Digital Transformation

Over the coming weeks, we'll advise retailers on holiday prep topics from application security and bot management to consumer “confidence” measures, marketing tactics, and much more.

Retail 130
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QA We-Tech Recap: Tips, Tools and Key Highlights

Perficient Digital Transformation

Two weeks ago, we hosted our QA We-Tech event where team members from Perficient Latin America shared great QA content. Our first session was led by three great speakers that shared their knowledge about exploratory testing, autonomous testing, and micro services-oriented component testing. . On day two, we covered topics such as skills for a QA role, testing for projects with AI, and test data configuration.

More Trending

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Employee Spotlight Louisville: Trey Rice, Global Director of Recruiting

V-Soft Consulting

This month's spotlight features Trey Rice, a recent addition to the V-Soft Family and the company's Global Director or Recruiting. Trey has been a key player in working with recruiters across North America and India to help strategize and grow the company's IT staffing division. We got to know Trey a little more recently - what his role entails and how he likes to spend his free time with his wife and son.

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3 Critical Questions for a Successful Product Innovation

comeMakeit

Some start innovating when they receive funding, some others when a new idea strikes. Yet not all of them succeed. I observed the highly successful innovations and found the three common pillars that they rest on – purpose, profits, and people. Innovations click when they serve a purpose, assure profits, and are led by people. Some of them are also led by changes in technologies.

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How To Find Developers In 2021 - 10 Top Tips

Bydrec

Finding software developers is a difficult and time-consuming task for any company. In 2021, the rise of remote work has made finding talented employees more challenging than ever before. Hiring includes going through extensive hiring processes that can take months or even years just to find someone qualified enough! So, if you're looking out into cyberspace wondering where your next superstar coder might come from, then be sure to check our list below for finding developers.

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Forward Thinking on economies beyond COVID-19 with Michael Spence

McKinsey and Company

A Nobel laureate explores postpandemic prospects, explaining why his cautious optimism about the economic recovery has been replaced by concern related to the slow vaccine rollout in lower-income economies, fragile supply chains, and extreme weather events.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Why We Champion Continuous Employee Education

NoonDalton

Being a lifelong learner has several advantages. As the world continues to discover breakthroughs and new knowledge, failing to keep current with modern abilities, even after graduating from college, can leave employees behind. According to a recent survey , 54 percent of employees believe it is critical for them to receive adequate training and learn new skills during their careers, and that it helps them better adapt to changes in the workplace.

Jobbing 96
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Unlocking the banking technology workforce

McKinsey and Company

Leading banks have made deep-seated changes to their technology spending priorities, role mix, and talent mix, unlocking a step change in productivity.

Banking 107
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How Valor Intelligent Processing Uses Speech Analytics to Improve CFPB Compliance and Agent Performance

Provana

For the last few years, collection agencies have been using call center speech analytics to help reduce delinquencies, mitigate losses, and maximize their accounts receivable recovery. Having said that, only malleable speech analytics solutions that quickly evolve as per customer preferences lead to better collection yield. Valle Martin, Director of Compliance at Valor Intelligent Processing, was looking for such a solution for call center QA that could also offer her ease of use along with obvi

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Supporting unpaid caregivers in crisis: A talk with Alexandra Drane

McKinsey and Company

The CEO of Archangels reveals startling new insights on the health of American unpaid caregivers amid the COVID-19 crisis.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How Valor Intelligent Processing Uses Speech Analytics to Improve CFPB Compliance and Agent Performance

Provana

For the last few years, collection agencies have been using call center speech analytics to help reduce delinquencies, mitigate losses, and maximize their accounts receivable recovery. Having said that, only malleable speech analytics solutions that quickly evolve as per customer preferences lead to better collection yield. Valle Martin, Director of Compliance at Valor Intelligent Processing, was looking for such a solution for call center QA that could also offer her ease of use along with obvi

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What is Automatic Speech Recognition?

Balbelforce

Automatic speech recognition, or conversational AI , is technology that allows users to interact with a computer program or application with their voice. In other words, keyboard input becomes unnecessary. One popular example of this is Siri, the digital assistant. It’s important to differentiate speech recognition from voice recognition. Speech recognition deciphers meaning and intent from speech.

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Unpacking The Scalers’ Dedicated Team Model

The Scalers

CONTENT What are the benefits of the dedicated team model? A glimpse into our dedicated team model Recruitment Operations Culture Looking to build your own dedicated team offshore? What will you learn? Today, some of the top priorities for organizations across the globe are digital diversification and business resilience. However, with the tech industry becoming increasingly saturated and software companies with innovative products and services mushrooming on every corner, this is easier said th

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RPA-as-a-Service: Helping SMBs Ease Into Automation

Automation Anywhere

As with larger enterprises, small and medium-sized businesses (SMBs) are discovering that automation is essential for staying competitive in uncertain economic times. SMBs want to be more agile in the lingering-pandemic world, compete with larger businesses, and help their employees be more creative and productive in their work. Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Why Your IT Manager Needs Akorbi

Akorbi

Is your organization looking for ways to improve your services and processes as you forecast capital spending for 2022? The integration of adaptable technology for language services is a worthy investment. Still, you’ll want to make sure it’s ideal for your IT team by adequately addressing your company’s needs, offering easy and smooth integration with your current platforms, and improving your international reach.

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Global payments 2021: Transformation amid turbulent undercurrents

McKinsey and Company

The global payments sector is poised for a quick return to healthy growth, but the benefits will not flow evenly to all participants.

Service 94
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Credit Providers Can Benefit From Newer Practices, Even in the Face of Uncertainty

Perficient Digital Transformation

“It takes time for loans to go bad and the full extent of problems to surface, so I’d predict this is likely to be a 2023 issue.” That’s what Michael Jamesson, a principal at the bank consulting firm Jamesson Associates, told American Banker when asked about the long-term impact Covid-19 economic relief might have on the financial services industry.

Banking 69
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The Next Normal - Part 2: Building Back Better Customer Relationships

TTEC

Image: Type: Podcast Episodes Podcast Embed Code: The CX POD - Europe · Episode #15 "The Next Normal - Part 2: Building Back Better Customer Relationships" HTML Override Type: Content Enable Social: Tags: Customer Assist Customer Insights Topics: Customer Experience Strategy Part 2 of our preview to our events in October and November in partnership with Intelligent Sourcing magazine, sees TTEC welcome Professor Moira Clark, Director of The Henley Centre for Customer Management

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The Great Resignation Calls For A Big Reset

The Hackett Group

The talent world has turned upside down since Covid hit. A flood of people leaving companies, record numbers of job openings, and difficulty finding qualified candidates are among the latest challenges vexing companies large and small. The pandemic may have been the catalyst, but today’s talent crisis has much deeper roots in policies and behaviors that have been building for decades.

Jobbing 52
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Advantages & Setup Requirements of Nearshoring to Mexico

Ivemsa

Starting a new operation of any kind takes strategic planning in order to optimize efficiency and maximize costs. However, even more attention is required when setting up in a foreign country. Before production can begin, manufacturers must make sure everything is in order with regards to local law, customs, and tax compliance. Fortunately, a unique advantage of nearshoring to Mexico is companies have the option of manufacturing under a shelter.

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Should I become a Hyland partner? 6 questions to help determine if Hyland is the right partner for you

Hyland

... The post Should I become a Hyland partner? <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>6 questions to help determine if Hyland is the right partner for you</span> appeared first on The Hyland Blog.

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5 Reasons Companies Are Nearshore Manufacturing to Mexico

Ivemsa

The manufacturing industry is ever-evolving, and there’s been a particular shift that’s picked up steam over the past several years. U.S. and other foreign companies are moving or expanding their operations to Mexico at an increasing rate. They join several of the top global leaders in the manufacturing industry that have benefited from the advantages of nearshoring to Mexico for decades.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Metaverse: Opportunities and Key Success Factors for Technology Services Providers | Blog

Everest Group

While the metaverse may seem way out there, the opportunities for technology service providers in this next evolution are very real. While sci-fi movies such as Real Player One introduced this concept of an interactive virtual reality (VR) world, leading technology giants including Facebook, Nvidia, and Microsoft are investing in this future. What will it take for tech service companies to seize a stake in this alternative universe that could be coming very soon?

Service 52
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Statistics Proving Why Content Localization Is Must for E-commerce Marketplaces

Mattsen Kumar

In the growing digital and global era, more than 52% of internet users say obtaining information in their language is essential. According to statistics, almost 75% of the world’s population does not speak English. It is no surprise, then, that the most successful multinational companies have embraced content localization as a vital strategy for expanding into new markets throughout the world.

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The Contact Center Upgraded: Everything You Need to Know About Contact Center as a Service (CCaas) | Blog

Everest Group

While organizations are certainly familiar with on-premise technologies in contact centers, today’s enhancement on the premise-based technology model is delivering an exceptional digital customer experience, innovation, flexibility, and lower cost. Meet the Contact Center as a Service (CCaaS) operated on the cloud. To learn more about this fast-growing omnichannel cloud contact center solution being adopted across all industries and geographies, read on. .

Service 52
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How to Develop a FinTech App in 2021? A Guide to Action

SPD Load

It appears that you’re interested in developing a FinTech app for your startup. If we’re right about this, then you’re on the.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.