The Global Small Business Blog

JULY 31, 2024

©iStock/kjekol When a restaurant is high in the Arctic Circle , and most ingredients have to come in on a boat or a plane, you have to get pretty creative with your fine dining. That means seal, whale, reindeer – and plankton? Many of the dishes at Huset – established October, 1951 – are served on stones collected from the nearby hills, which are thick with fossils.

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Everest Group

JULY 31, 2024

A top-notch customer experience (CX) can transform skeptical shoppers into loyal brand advocates. However, achieving this level of service can be challenging. With an ever-expanding stream of customer interaction channels available, AI can help enterprises manage these diverse touchpoints more consistently and coherently. Modern customers, including GenZ and millennials, expect seamless experiences, whether voice, chat, or social media.

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Retail Automation Analytics Customer Service 162

The Scalers

JULY 31, 2024

Software Developer and Software Engineer: you might consider them to be one and the same. While the two professions do cross over, there are distinct differences that businesses ought to consider before hiring one over the other. In this article, we’ll explore both professions, their roles, core technical competencies, career paths, salaries, market projections, education, differences, and similarities, drawing upon our experience building 80+ dedicated dev teams.

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Engineering Software Offshoring Design 75

Everest Group

JULY 31, 2024

In this report, we identify challenges that procurement teams face in an uncertain business environment and their influence on dynamic expectations from PO providers.

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Marketing Outsourcing Service 130

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Hubstaff’s new report, The AI Productivity Shift, highlights how 3,000+ professionals and 140,000+ users are transforming the way they work with AI. Adoption is high—85% are using AI—and the potential is just beginning. Teams that integrate AI into daily workflows report 77% faster task completion, 70% improved focus, and stronger results across the board.

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Perficient Digital Transformation

JULY 31, 2024

Perficient is excited to share that we have once again been named a Best Place to Work in Orange County! This is the sixth-consecutive year we have been recognized with this award, with serves as a testament to the strength of our company culture and the dedication and commitment to excellence of our colleagues. Behind the Award The Best Places to Work program was created in 2009 by the Orange County Business Journal , in partnership with Workforce Research Group, to identify, recognize and

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Research Jobbing 52

Everest Group

JULY 31, 2024

In this report, we identify challenges that procurement teams face in an uncertain business environment and their influence on dynamic expectations from PO providers.

Marketing 130

Marketing Outsourcing 130

Everest Group

JULY 31, 2024

In this report, we identify challenges that procurement teams face in an uncertain business environment and their influence on dynamic expectations from PO providers.

Marketing 130

Marketing Outsourcing 130

Perficient Digital Transformation

JULY 31, 2024

In our latest “What If? So What? episode, we sit down with Kevin Espinosa, a seasoned digital strategist with a rich background in the industry, to look at how technology is impacting the manufacturing industry. Kevin’s journey from an electrical engineer to a digital marketing expert provides a unique perspective on the evolving landscape of the industry.

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Manufacturing Engineering Analytics Marketing 52

Airswift

JULY 31, 2024

As an employee, you need to have a clear understanding with your employer before entering into an employment contract. A written contract is important for setting out the employer's liabilities as well as your roles, responsibilities, and job security.

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Jobbing 52

Perficient Digital Transformation

JULY 31, 2024

In today’s fast-paced digital world, deploying and managing web applications efficiently is crucial for developers and businesses alike. AWS Elastic Beanstalk offers a powerful and user-friendly platform to streamline this process, allowing you to focus on writing code rather than managing infrastructure. In this blog, we’ll explore AWS Elastic Beanstalk, its key features, and how to deploy a web application using this robust service.

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Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Design

Raya Contact Center

JULY 31, 2024

Gulf customers can’t get enough of travel. And that means they’re setting trends and making waves. The region is experiencing a remarkable transformation, driven by a keen focus on enhancing CX travel. With customer preferences at the forefront, several key trends are shaping the future of travel in the Gulf. Let’s delve into these trends and understand their impact on the industry.

Marketing 40

Marketing Efficiency Service 40

Vilmate

JULY 31, 2024

The work of a project manager is always filled with interesting challenges. It’s no wonder, as this professional is responsible for the project’s success from beginning to end. For a PM, it is crucial to keep everything under control. Effective managers must be steadfast and confident in themselves and their team. That’s why the two main challenges for a project manager are risks and changes.

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Management Risk Management Risk Management Nearshoring 40

Raya Contact Center

JULY 31, 2024

Gulf customers can’t get enough of travel. And that means they’re setting trends and making waves. The region is experiencing a remarkable transformation, driven by a keen focus on enhancing CX travel. With customer preferences at the forefront, several key trends are shaping the future of travel in the Gulf. Let’s delve into these trends and understand their impact on the industry.

Marketing 40

Marketing Efficiency Service 40

Go4Customer

JULY 31, 2024

Outsourcing of call centers has turned out to be essential among firms because it has enhanced the management of call centers thereby cutting costs. The analysis of recent studies? results revealed that 70% of all companies share their customer service representatives between the internal teams and external service providers. This transitional shift to outsourcing is due to the necessity for implementing better technologies and sp.

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Call Center Collaborations Outsourcing External Service Provider 40

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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