Fri.Oct 21, 2022

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How Social Media Influencers Can Rock Your Global Business

The Global Small Business Blog

©iStock/NataliaAlkema What a story! And one that everyone can learn from. White Claw's rapid (overnight) success was due, almost entirely, to a social media influencer. White Claw is a hard seltzer. "He [the influencer] came up with a slogan, 'ain't no laws when you're drinking Claws', and it took off from there," said [Chris] Taylor, a Hilton College associate professor.

Research 187
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Overcoming The Insights Gaps Of The B2B Revenue Engine

Forrester Digital Transformation

Organizations who consistently produce and take action on insights simply perform better. We can help get you there.

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Tech at the edge: Trends reshaping the future of IT and business

McKinsey and Company

With technological change accelerating, companies need to make four fundamental shifts.

Analytics 140
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Platform Product Management Versus Platform Engineering

Forrester Digital Transformation

I just got back from the DevOps Enterprise Summit, which, as usual, was one of the best conferences ever. Product and platform management were hot topics there, as they’ve been for the last few years. Today, I want to talk about platforms; in particular, there’s been a bit of a flurry lately about “platform engineering.” […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Titanium Economy: An introduction

McKinsey and Company

Meet the US industrial-technology companies that are driving innovation and sustainable and inclusive growth.

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Enel Excels With a Future Fit Tech Strategy

Forrester Digital Transformation

Congratulations to Enel as the EMEA region winner for Forrester’s inaugural Technology Strategy Impact award. In a keynote session at our recent Technology & Innovation EMEA event, Laura Koetzle VP, Group Research Director with Forrester sat down with Alberto Cossu, Head of Digital Strategy Enel Group to discuss the company’s transformation to a Utility as […].

Research 130

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Meeting our cyber angels

Capgemini

CYBER ANGEL – Cheryl Martin Cheryl Martin 21 Oct 2022. Facebook Twitter Linkedin Capgemini Cybersecurity is a fantastic organization to be part of. 1. Tell us about your role. What does a day in your life at Capgemini look like? As Lead for the UK cyber practice, I have teams working in both cyber projects and cyber-run portfolios. In the UK we have over 350 people supporting clients across the globe.

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Disaster recovery: Lessons from around the world

McKinsey and Company

Our analysis charts a path from disaster to recovery by identifying the building blocks of six successful recoveries from around the world.

84
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How RPA and OCR Technologies Empower Today’s Default Firms

Provana

Running a default firm involves many administrative tasks and repetitive, document-intensive processes such as e-filing. Robotic Process Automation (RPA) can take over many of these workloads and free your paralegals to save time and minimize errors. RPA integrates easily with legacy systems and is sometimes used together with Optical Character Recognition (OCR) technology.

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Identifying opportunities and starting to build a new green business in the industrial sector

McKinsey and Company

As climate change intensifies, industrial companies will need a new approach for developing sustainable products and services.

Service 88
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Unlocking Enterprise Value Beyond Intelligent Automation

Zinnov

by Nischay Mittal, Partner, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov; Global unpredictability has shaken enterprise digital transformation priorities since 2020. It has questioned how businesses think about agility and future resilience. Critically examining and optimising an enterprise’s processes is now crucial for organizations to survive and thrive in today’s competitive business landscape.

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Author Talks: Global business is coming home, says Financial Times editor Rana Foroohar

McKinsey and Company

The age of globalization is ending, to be replaced by an era of localized business that will keep operations more sustainable and linked to national interest, says financial journalist Rana Foroohar.

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The SOCAP Recap Part 2 – Indy Fall Symposium 2022

Premier BPO

SOCAP International, a global customer care organization, recently hosted their Indy Fall Symposium 2022. Premier BPO attended as a First-Timer Orientation specialist. Here’s part two of our blog series with key takeaways form the event. Recruitment in a Wage War. Companies are losing the battle with virtual agents due to the ‘ wage war’. Virtual agents make it harder to retain talent because of cost-of-living factors.

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US holiday shopping 2022: ’Tis the season to be (cautiously) optimistic

McKinsey and Company

Despite continued economic uncertainty, US shoppers are looking forward to spending for the holidays. Retailers that offer good value will come out on top.

Retail 74
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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CRM Explained – Quick insight into Customer Relationship Management

Serigor Inc

CRM Explained – Quick insight into Customer Relationship Management. CRM or Customer Relationship Management is how enterprises around the world are changing the way they function. CRM software as the name suggests is an innovative means of managing the relationship between an organization and its customers. To be more precise, CRM is a tool to understand customers, their communication with the team, their preferences and their habits.

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Three Reasons to Join the Perficient CPM Team

Perficient Digital Transformation

No matter the technology, everything revolves around three main components: Process, People, and Tools. And while “Tools” receive the majority of focus in any discussion in the technology arena, it’s the People that are the crucial component of successful organizations. We understand this here at Perficient, and is a major reason why we continue to be recognized as a “ Top Workplace ” in countless markets across the U.S.

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What Is An Enterprise Help Desk And Its Benefits?

31 West

An enterprise help desk enables you to automate a vast area of your business operation. It helps you run a smooth process with less time and effort while reducing human errors. For example, an automated ticket assignment feature allows you to assign service request tickets to the relevant agents automatically. To a wider extent, an enterprise help desk is an all-in-one platform providing support to both your internal and external customers.

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Getting started with ServiceNow – Performance Analytics

Perficient Digital Transformation

Why Performance Analytics? It is crucial for an organization to have reliable and efficient services. However, such services are not always easy to use and may not have the visibility, alignment, and reporting that you are looking for. With the help of ServiceNow’s performance analytics, you can quickly and effectively make decisions with pre-built KPIs and dashboards that are adaptable to all corporate digital workflows.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How Automated Global Payroll Can Impact the Bigger Business Picture

Immedus

We often say that our biggest competitor is Microsoft Excel. It is true that much of international payroll comes down to operations on spreadsheets. Some prospective clients ask why they should use Immedis if they can get away with using Excel. To which we answer: why would you want to rely on spreadsheets? Spreadsheet applications like Excel don’t handle compliance issues, manage different rules for different countries, or provide security.

Payroll 52
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Upcoming Webinar: Deliver Data You Can Trust

Perficient Digital Transformation

Making informed business decisions requires quick and easy access to data that is both timely and trusted. CFOs, VPs, and leaders in finance have access to a vast amount of data that can help make business decisions that grow the organization. Data is one of the most valuable and powerful tools in leaders’ toolbox, but many find that it isn’t accessible and trustable in the ways that they need.

Finance 64
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Immedis and GPA Survey: A Deeper Dive

Immedus

Recently, Immedis and GPA took a survey of those within the payroll industry. We wanted to get a closer look at how organizations manage their global payroll data. We discussed the significance of these results for the bigger business picture in another article, but here we wanted to take a look at the statistics for a deeper dive into the “why” behind them.

Payroll 52