Tue.Jun 01, 2021

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Unlocking the potential and removing barriers of adopting AI for business

IBM Business Partners

Palantir builds software for data-driven operations and decision making. Their products often serve as the connective tissue between a company’s data, analytics capabilities and operational execution. In February 2021, Palantir and IBM announced a new collaboration with the launch of Palantir for IBM® Cloud Pak® for Data , a next-generation platform for building AI applications.

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What RPA can do for your IT Service Desk

Automation Anywhere

IT service desks are essential for an organization to help keep business moving along. Even so, IT faces challenges in supporting fellow workers. And those challenges became more intense when the pandemic hit—and employees began fully working from home. Suddenly, IT technicians had to cope with remote workforces, many of whom were using cloud-based productivity and collaboration tools for the first time.

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Security Considerations for Post-Warranty Support

CDS

The importance of data center security in post-warranty support is a major concern for many organizations. With the right security measures in place, organizations can continue to have confidence in our post-warranty support services. Our remote support service is held to the highest security standards and is audited frequently to ensure that our customers have the confidence in knowing that their data is secure.

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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Business Process Outsourcing refers to subletting non-core business activities and operations to a Third-Party organization, which were previously performed by an in-house team.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Interview with Sandi Rygwalski Fryer, CRN 2021 Women of the Channel

CDS

Our VP of OEM and Channel Sales was named to the CRN 2021 Women of the Channel list. The annual list acknowledges the unique strengths, vision, and achievements of women from all over the IT channel, including vendors, distributors and solution providers. Our CMO, Brian Reagan, sat down with her to learn more about her role at CDS and the new Commit channel program.

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The Global CPO Survey and Procurement Strategy

https://www.hcmworks.com/blog

Deloitte recently released the results of their annual Global Chief Procurement Officer (CPO) Survey. The findings paint a picture of the struggles and successes of industry leaders during the new phase of post-pandemic recovery. With results from a sample of 400 respondents from over 40 countries, the statistics provide a global perspective on how CPOs are expected to shift their procurement strategy focus from operational efficiency to agility.

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Establishing your business in the Philippines

UnaTerra

Territory data How to set up payroll in the Philippines. Read more. The post Establishing your business in the Philippines appeared first on UnaTerra.

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4 Ways to Improve Your Real Estate Virtual Assistant Cold Calling Service

Magellan Solutions

Here are 4 important solutions to significantly upgrade your real estate virtual assistant cold calling service. Did you know that 80% of first time virtual assistants are afraid to perform cold calling? Many first timers find it hard to connect with clients over some fear of not being able to convince them. They have a tendency to sound tense when talking to prospect clients.

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Outsource Call Center Thailand And Other APAC Regions

Magellan Solutions

Belonging under the best region in apac call center philippines. Call center outsourcing across Asia-Pacific (APAC) is thriving. This is mainly because business leaders prefer to relocate their menial tasks to BPOs throughout the region. Boasting a highly technical workforce spread across more than 30 countries. Some of these leading countries include Japan, China, and the Philippines.

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5 Reasons Why Non-voice Customer Service Outsourcing Shouldn’t be an Afterthought

Magellan Solutions

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart. In truth, non-voice services can significantly elevate your company’s performance.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.