The Global Small Business Blog
OCTOBER 11, 2022
©iStock/metamorworks Global markets offer tremendous potential for developing new customers. Globalization isn’t a trend, it's a necessary strategy for expansion. Presently, some 96 percent of the world’s consumers live outside the U.S. Taking business abroad, therefore, is not only irresistible, but an essential requirement for any future-focused company’s growth strategy.
Forrester Digital Transformation
OCTOBER 11, 2022
Building a digital team that can achieve pressing priorities requires flexibility and cross-functional collaboration. Learn more.
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Redial
OCTOBER 11, 2022
I remember the days when I was working as a call center agent for a technical support campaign. It is not an easy job. Companies need to continue looking out for effective leadership, tools & methodologies to stand out and facilitate the consumer experience. Ensuring those skills with the capacity to create a positive impact not only for the individual but also for the company.
Forrester Digital Transformation
OCTOBER 11, 2022
This Technology & Innovation APAC, come listen to Sam Higgins and I talk about two Schrödinger’s cats in today’s tech ecosystem. First up: Web3. Some believe that Web3 will change the World Wide Web as we know it by giving users more control over their data and identities, ushering in better incentive structures for creators […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
31 West
OCTOBER 11, 2022
Azita Marine was facing some issues related to its help desk response time. The average response time for customer tickets was very high, causing some to feel frustrated. In the times when a customer is a king, the help desk is the throne. From providing support to managing requests and keeping track of progress, the help desk is responsible for ensuring customers’ happiness via communication.
Forrester Digital Transformation
OCTOBER 11, 2022
Given Amazon's dominance, competing with it in the Google Ads auction is uniquely challenging. But companies can use a strategic approach to make gains.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Forrester Digital Transformation
OCTOBER 11, 2022
Meet Manuel Geitz, the new analyst covering Enterprise Transformation, Innovation and Strategy. His core interest is in the execution of change.
McKinsey and Company
OCTOBER 11, 2022
Annie Jean-Baptiste, the head of product inclusion and equity at Google, talks about how and why the tech giant works to incorporate DE&I and belonging into every aspect of the development process and what others can do to make the same shift.
Hyland
OCTOBER 11, 2022
In this piece: What is intelligent document processing? The four main components of IDP. What differentiates IA from IDP? Why is document processing important? The benefits of intelligent document processing. How does intelligent document processing work? Use cases for intelligent document processing. Documents are everywhere — and the information contained within them is key to your organization’s success.
McKinsey and Company
OCTOBER 11, 2022
Central banks sustain aggressive policy tightening; industrial activity picks up in emerging economies; financial-markets uncertainty works to strengthen the dollar.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
SEBPO
OCTOBER 11, 2022
SEBPO Recognized as One of CIO Bulletin’s 50 Best Companies to Watch 2022. October 11, 2022. SEBPO Recognized as One of CIO Bulletin’s 50 Best Companies to Watch 2022. Today, CIO Bulletin named SEBPO one of the 50 Best Companies to Watch in 2022 and recognized the Company for years of innovation, best practice implementations, and accuracy ratings of over 99%.
McKinsey and Company
OCTOBER 11, 2022
The recent market downturn has affected biotechs worldwide. But the fundamentals are still strong in Europe, where companies have an opportunity to lead the next phase of bioscience innovation.
Go4Customer
OCTOBER 11, 2022
Traditional call centers are simply less efficient today. We must comprehend why digitization is crucial for the future of call centers as more businesses undergo the digital revolution, as well as how to get started. It's mind-blowing to think about how far technology has come in only the last 15 years. It's been so long since we moved so quickly that it's hard to recall how things "used to be." We may now appreciate the.
McKinsey and Company
OCTOBER 11, 2022
Leveraging digital and analytics advances can unlock significant value for biopharma companies through gains in quality, speed, agility, and resilience.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Obobo
OCTOBER 11, 2022
What Is An E-Procurement Software and 5 Benefits Of Using One For Your Business. Table of Contents. Procurement/purchasing is one of the most important tasks that a business needs to do in order to stay on top of their industry. However, it’s not just about finding great deals. The article outlines many benefits of using eprocurement systems, such as greater visibility across the whole procurement process for all brands, more efficient and transparent operations, cost savings and much more
Perficient Digital Transformation
OCTOBER 11, 2022
In today’s world of fast-moving implementations, take the complexity out of the conversion of your fixed assets. There’s no need for development or expensive tool sets. Oracle Cloud ERP comes with easy-to-use Excel-based tools to upload your assets. How to Migrate Your Assets from EBS to Cloud ERP. First, you’ll need to set up your environment, accounting for all categories, locations, depreciation methods, etc.
The Hackett Group
OCTOBER 11, 2022
As Cloud Becomes the Norm, a New Study from The Hackett Group Quantifies Broad Business Value Beyond Cost, Including Increased Innovation, Faster Time to Market and Enhanced Cybersecurity MIAMI & LONDON, October 11, 2022 – Cloud is quickly becoming the corporate norm, and is being used by companies to drive dramatic improvements beyond cost and scalability, including increased innovation, faster time to market and insights and enhanced cybersecurity, according to a global Cloud Services Stud
Perficient Digital Transformation
OCTOBER 11, 2022
Large scale data breaches and critical security vulnerabilities have companies thinking about security more than ever. Many developers are familiar with the OWASP top 10 ( [link] ) and there are already many resources on generic mitigation for these vulnerabilities. Instead in this series, I cover security issues and mitigations specific to AEM. Today’s topic is Sling Resolution.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
The Hackett Group
OCTOBER 11, 2022
In German. Companies around the world are accelerating their efforts to move applications and IT infrastructure to the cloud, observes the consulting firm The Hackett Group. The post CIO(DACH): “Legacy Migration: Cloud is becoming the standard platform for IT“ appeared first on The Hackett Group.
Perficient Digital Transformation
OCTOBER 11, 2022
3 Upcoming Updates for Salesforce Marketing Cloud. It is that time of the year again for another Salesforce Marketing Cloud release! The Winter 2023 release is happening October 5-23, 2022. Get an exclusive, in-depth look at the new features by tuning into the Winter ’23 Marketing Cloud Release New Feature Overview. Join this Salesforce webinar on October 27, 2022, at 11 AM CDT.
Anexa
OCTOBER 11, 2022
As with most other business models, B2B companies were hit hard by the pandemic and were forced to pivot to a remote model while sales reps were confined to their home offices. It turns out, however, that this was far from a temporary patch. Recent research shows that two-thirds of US buyers now opt for non-face-to-face interactions or digital self-service at various stages of the decision journey.
Perficient Digital Transformation
OCTOBER 11, 2022
Perficient Grows Globally … Again! Today, we’re thrilled to announce we’ve expanded our presence, and enhanced our capabilities in India with the acquisition of Ameex Technologies. Based in Schaumburg, Illinois, and with offshore development center operations in Chennai, India, Ameex provides award-winning agile software development expertise, and has extensive capabilities across commerce and content solution offerings.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Everest Group
OCTOBER 11, 2022
The highly integrated digital world of today’s businesses is more dynamic than ever. Consequently, executives need to make decisions more quickly than in the past. However, business decisions are often difficult to make; thus, executives often delay making decisions well beyond when action is necessary. Or they make decisions quickly because action is necessary, but the decisions may not be good because there was not enough time to build consensus and alignment.
Perficient Digital Transformation
OCTOBER 11, 2022
The life cycle of an AEM implementation involves code development and deployment, content authoring, server maintenance, AEM Service Pack upgrades, and rare disaster recovery. DevOps operation involves meticulous planning and execution. One of the planning and execution steps is communicating to stakeholders and AEM users, especially authors, about maintenance activity.
Everest Group
OCTOBER 11, 2022
ON-DEMAND WEBINAR. What's Ahead After a Decade of Digital Transformation? In 2013, the term digital transformation gained dominant mindshare across leading companies and has since been a priority for over a decade. The next decade promises to be dramatically different – with exciting new opportunities and critical challenges that enterprises will need to deeply understand, as they rethink their digital transformation strategies.
.orgSource
OCTOBER 11, 2022
Once upon a time, technology was an isolated country ruled by a few savants who spoke a strange language. They were powerful but others didn’t always understand, or even care to know, what magic they were up to. Today, the castle is breached. Technology’s strength lies in the opposite of its reclusive beginnings. Collaboration and […]. The post Solutions Day Delivers!
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Zinnov
OCTOBER 11, 2022
by Sean Bouani, Partner, Zinnov; Peter Kirkwood, Principal, Zinnov; Naureen Fatima, Project Lead, Zinnov; and Simran Arora, Consultant, Zinnov. Cloud Marketplaces are becoming increasingly ubiquitous—and as an IP owner or ISV, you need to be able to sell across every channel to maximize your recurring revenue. Adopting Cloud Marketplaces in Cloud commerce environments is no longer an option— but a NEED, on both the demand and supply sides.
Everest Group
OCTOBER 11, 2022
While the decades-old greenhouse gas emissions scopes are a ubiquitous tool for reporting carbon footprints, the reporting standard needs to evolve and extend. Organizations must also measure their impact on people to provide a holistic picture of their sustainability performance. Read on for our new model for extending the global standard of scope 1, 2, and 3.
McKinsey and Company
OCTOBER 11, 2022
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
31 West
OCTOBER 11, 2022
Service desk automation is the process of automating various tasks and procedures associated with a service desk. By automating these tasks, businesses can improve the efficiency and performance of their service desks. Even Dave wasn’t sure about this until he saw it in action for himself. While managing the outsourcing service desk project for a large enterprise, he was amazed at how much more efficient and effective the team became after implementing service desk automation.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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