The Global Small Business Blog

JANUARY 31, 2023

©iStock/Dilok Klaisataporn COVID has forever changed businesses, especially franchises, yet international businesses have learned to adapt and continue to expand into new countries. This month Franchising.com rounded up their international deals with reports on Dave and Buster’s, Hyatt, IHG, Jan-Pro, McDonald’s, Slim Chickens, The Habit Burger Grill, Twin Peaks, and Woof Gang Bakery… and how France is cracking down on influencers.

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31 West

JANUARY 31, 2023

Data is, without any doubt, the most powerful tool in a marketer’s arsenal. It has a proven track record for generating leads, predicting business trends, or providing insights that lead to better IT help desk services. And when it comes to data, there’s one topic in the market that we can easily call the hottest these days. That is the topic of data discovery.

Risk Management 130

Risk Management Risk Management Sourcing Regulations 130

Perficient Digital Transformation

JANUARY 31, 2023

“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. “I’ve seen firsthand how hard these individuals have worked over the last year, not only to accelerate their own knowledge but to share their expertise with fellow colleagues at Perficient and the greater Sitecore community.

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Sales Research Management 115

Transparent BPO Outsourcing

JANUARY 31, 2023

“Hope” is not a plan to mitigate inevitable risk! By Randy Rollins , VP of Information Technology, Transparent BPO A well-worn mantra circulates throughout information technology circles: “it’s not a matter of if something will go wrong, it’s a matter of when something will go wrong.” Something will inevitably go awry with your IT systems […] The post <strong>Deploying A BPO Disaster Recovery Plan Built for Your Business</strong> appeared first on Transparent BP

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BPO Information Technology Business Process Outsourcing Outsourcing 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Zinnov

JANUARY 31, 2023

The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, Digitization helps optimize these processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robo

Government 98

Government Automation Robotics Process Automation Administrative 98

Everest Group

JANUARY 31, 2023

Live Webinar IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share January 31, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar will offer service providers insights into the emerging themes, challenges, and growth pockets in the technology services market.

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Service Marketing 98

The Hackett Group

JANUARY 31, 2023

The Hackett Group, Inc. (NASDAQ: HCKT) today announced that it will release financial results for the fourth quarter ended December 30, 2022 on Tuesday, February 21, 2023 after the close of regular market hours. Following the release, the senior management will discuss fourth quarter results in a conference call at 5:00 P.M. ET. The number for the conference call is (800) 593-0486, [Passcode: Fourth Quarter].

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Marketing Management 97

McKinsey and Company

JANUARY 31, 2023

Life sciences companies are making progress in adopting and deploying digital and analytics. But they can go further and faster by heeding some lessons from the past few years.

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Analytics Pharmaceuticals 92

Perficient Digital Transformation

JANUARY 31, 2023

A common operating system (OS) on personal computers, servers, and other gadgets is Linux. It was first launched in 1991 by Finnish software engineer Linus Torvalds and is based on the Unix operating system. The fact that Linux is very customizable is one of its key advantages. The source code can be simply changed by users to suit their unique requirements or tastes.

Sourcing 64

Sourcing Engineering Flexibility Automation 64

McKinsey and Company

JANUARY 31, 2023

The Warehouse Group partnered with McKinsey on a complete transformation, improving customer experience, upskilling employees, and expanding its carbon neutral vision—all while growing its bottom line.

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Retail 77

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

JANUARY 31, 2023

Postman is a tool for API development that allows developers to test, debug, and document APIs. It provides a graphical user interface that makes it easy to construct and execute API requests and view the results of those requests. Postman also provides many features to help developers work more efficiently, including environment variables, request templates, request history, etc.

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Accounting Efficiency 64

McKinsey and Company

JANUARY 31, 2023

A new discussion paper by McKinsey & Company describes companies’ critical role in addressing social and environmental challenges through growth, sustainability, and inclusion.

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Perficient Digital Transformation

JANUARY 31, 2023

What is Digital Rights Management? Digital Rights Management is meant to enforce additional governance around assets and prevent any unauthorized usage of the assets. Sitecore Content Hub DAM offers an out-of-the-box feature that will help restrict asset usage based on the media type, territory, and time. Benefits of DRM: Improved asset governance Reduces risk of piracy, copyright infringement and enterprise IP violations Seamless workflows for teams How is DRM managed in Sitecore Content Hub?

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Management Government Administrative 64

McKinsey and Company

JANUARY 31, 2023

Asurion’s CIO explains how the company’s timely decision to go cloud-first allows the company to move fast, drive value, and stay competitive.

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Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

JANUARY 31, 2023

With Sitecore 10.2, Bootstrap 5 was added as a grid system option. Previous options were Bootstrap 3, Bootstrap 4, Foundation, and Grid960. While Bootstrap 4 was the default prior to 10.2, Sitecore Bootstrap 5 is the new default grid system. Here’s what’s new with Bootstrap 5. Speed One of the most exciting things about Bootstrap 5 is the performance improvements and the departure from some dependencies that impacted speed and performance.

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McKinsey and Company

JANUARY 31, 2023

Cooperation among all stakeholders would help the country create a start-up culture that could generate some 30,000 high-value-adding jobs and up to €1.3 billion in additional direct local spending.

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Jobbing 65

Perficient Digital Transformation

JANUARY 31, 2023

At Perficient you are surrounded by supportive colleagues, but your first billable project as a new hire can still feel daunting. These are just a few essential tips and tricks learned from my first project experience and things to expect transitioning to a career as a consultant. Tip #1: Confidence is Key One of the best things I learned during my first project is that confidence is key.

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Management 64

McKinsey and Company

JANUARY 31, 2023

Indirect operations functions make up a significant share of total operations—and optimizing them can deliver sizeable bottom-line impact.

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Manufacturing Sourcing 68

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

JANUARY 31, 2023

Whenever you create an AEM component that can be authored, it will normally display an edit toolbar that allows an author to configure it. The toolbar typically consists of edit actions such as Edit, Cut, Copy, Paste, and Delete. However, there may be times when you want to limit those options. What if you only want to display certain edit actions based on custom conditions such as who the user is or what group the user belongs to?

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Administrative Management Design 64

McKinsey and Company

JANUARY 31, 2023

What will lead the headlines in the year ahead? We asked influential journalists in Asia and Europe for their views on the stories that will shape each region. From growth prospects to the net-zero transition and from geopolitical tensions to inflation, their perspectives shed light on the themes we will be seeing in the news.

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Zinnov

JANUARY 31, 2023

The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, Digitization helps transform existing processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. In essence, government digital transformation is being bolstered by Intelligent Automation , specifically Robotic Process Automation (RPA), which is enabling adva

Government 52

Government Automation Robotics Process Automation Administrative 52

Influx

JANUARY 31, 2023

B2B sales (selling products and services to other businesses, rather than to individual consumers) often involves lengthy sales cycles, multiple decision-makers, and a strong emphasis on building solid relationships. Compared to B2C sales, B2B sales requires a deeper understanding of the client’s business needs, operations, and budget constraints. The sales process can be more complex and require a higher level of expertise, but the rewards can be plentiful and long-term.

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Sales Collaborations Marketing Outsourcing 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Zinnov

JANUARY 31, 2023

The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, Digitization helps optimize these processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robo

Government 52

Government Automation Robotics Process Automation Administrative 52

AS White Global

JANUARY 31, 2023

During AS White Global ’s year-end parties in Vietnam , Malaysia , and the Philippines , we awarded our exceptional employees who have made significant contributions to the company, to our client partnerships, and for their years of service. These are among the many amazing awardees of 2022 in the following categories: Client Spotlight Awards These awards are given to ASW staff members — identified by our client partners — for their exemplary achievements and performance in their rol

Customer Service 52

Customer Service Service 52

CDS

JANUARY 31, 2023

Company achieved record growth with 619 new customers, expands executive team EATONTOWN, NJ., Jan. 31, 2023 – CDS , the leading provider of multi-vendor services (MVS) for data centers worldwide, today announced record YoY growth, with a 15% increase in revenue, compared to 2021. In addition, the company continued to expand relationships with its OEM partners, added more than 600 new customers, and elevated their executive team with the appointment of Mark Nickel as Chief Financial Officer.

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Service Finance Engineering Customer Support 52

Airswift

JANUARY 31, 2023

Gone are the days when benefits were an afterthought. In the past, workers primarily focused on their salaries and placed lesser value on benefits. It was often regarded as a cog in a well-oiled machine, but things have begun to change in recent years. A lot. Today, a majority of workers place high importance on benefits. In fact, many employees now consider benefits when evaluating a job offer, and 80% would rather get a job with benefits instead of 30% more salary but no benefits.

Jobbing 52

Jobbing Outsourcing Management 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Zinnov

JANUARY 31, 2023

The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, organizations are making digitization table stakes to close the gap in turn-around time, build process efficiency, increase customer satisfaction levels, and improve team collaborations, among other things.

Government 52

Government Automation Robotics Process Automation Administrative 52

Airswift

JANUARY 31, 2023

Source: Frame Stock Footage/Shutterstock Structuring a machine learning team with the right roles is key to a successful long-term tech strategy Data science and artificial intelligence are integral components of many businesses and the demand for machine learning teams has been rising. To truly leverage the benefits that come from incorporating artificial intelligence and machine learning (ML) into their operations and products, organisations need to build an effective ML team.

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Sourcing 52

McKinsey and Company

JANUARY 31, 2023

Truist’s chief information and experience officer discusses the post-merger cloud challenges.

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Banking 67

Aspirant

JANUARY 31, 2023

The key to any successful digital transformation is clearly defining what exactly you need to be delivered. Winning business digital transformation initiatives have a clear purpose. There is a business-driven reason behind them. They align to one or more strategic goals, such as increasing customer engagement, launching a new product, improving the existing customer experience, or making efficiency gains.

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Efficiency 40

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting