Thu.Apr 13, 2023

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Australian Wine Profits to China Are Too Big To Ignore

The Global Small Business Blog

©iStock/moisseyev Australian wine exporters sold $1.3 billion worth of wine a year to China before punishing tariffs were imposed in November 2020, which made it almost pointless to keep selling into that market. A resumption of trade to China in 2023 would be a plus for the broader Australian wine industry because there was an oversupply of red wine that hadn’t been able to find a home.

Marketing 180
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Predict and Prevent Oil and Gas Equipment Downtime with Digital Oilfield Solutions 

Perficient Digital Transformation

The Future of Preventative Maintenance Is Waiting Imagine a world where you’d be alerted that your car or HVAC unit was about to break down before it does. For oil and gas companies, that possibility is already a reality for their equipment, and it can be found in cutting-edge digital solutions that manage equipment performance data and analyze it in real time.

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Get Your Inbox Under Control: Why You Need a Virtual Assistant for Email Management

Outsource Workers

For businesses, email is still the go-to for communication. However, managing emails has become a significant challenge. For example, a real estate business owner has hundreds of emails arriving daily, and inbox management takes up valuable time. Hiring an email management virtual assistant is the way forward, allowing you to save time and remain focused on important clients.

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The Hackett Group’s Market Intelligence Service Launches Research Project Analyzing the Value Realized From Finance and Accounting Outsourcing Solutions Providers

The Hackett Group

MIAMI & LONDON, April 13, 2023 – The Hackett Group, Inc. (NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. The Finance and Accounting Outsourcing research report, which The Hackett Group ® expects to issue in Q3 2023, will detail and quantify the broad range of benefits that companies can accrue by working with individual outsourcing solutions providers.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The multiplier effect: How B2B winners grow

McKinsey and Company

Our latest global B2B Pulse survey reveals some companies are combining winning strategies to increase market share by more than 10 percent annually, even in uncertain economic times.

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How to build a decision tree model in IBM Db2

IBM Services

After developing a machine learning model, you need a place to run your model and serve predictions. If your company is in the early stage of its AI journey or has budget constraints, you may struggle to find a deployment system for your model. Building ML infrastructure and integrating ML models with the larger business are major bottlenecks to AI adoption [1,2,3].

More Trending

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Top 3 considerations for adopting RISE with SAP to modernize your operations

IBM Services

Organizations are increasingly seeking more choice and flexibility as they modernize their mission-critical workloads. But each organization is at a different point and has different goals when transforming their businesses and modernizing their SAP environments. Some organizations are looking to improve business operations by moving from legacy ERP to SAP S/4HANA®, SAP’s next-generation ERP software, while others want to replace manual processes with AI and automation.

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How health systems can effectively engage clinicians on procurement

McKinsey and Company

As value-based care gains traction, health systems are seeking to derive greater value from procurement and supply chain efforts, including by investing in initiatives to improve clinician engagement.

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5 takeaways from the early days of IBM Partner Plus

IBM Services

The past three months have been transformative for the IBM Ecosystem. Our investment in the ecosystem is deeper than ever before, and momentum is accelerating across all partner types as they continue to scale and innovate. This demonstrates their commitment to clients, deep expertise and hunger to collaborate and co-create with us. Thanks to each of our partners and the many IBMers working alongside them, we’ve accomplished some incredible things.

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Navigating economic uncertainty: New guidance for credit risk management

McKinsey and Company

Amid persistent complexity, bank leadership teams need to urgently revisit their approaches to credit risk management.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Rallying the Next Generation of Robotics Leaders with FIRST Inspires & Perficient’s Techie Masters

Perficient Digital Transformation

In honor of National Robotics Week on April 8-16, Perficient reaffirms our commitment to inspire people of all ages and genders to pursue careers in robotics and other STEM fields. We previously discussed how our partnership with the Brazilian robot building team, RioBotz, and their BattleBots competitor, Minotaur, allows us to interact with STEM enthusiasts on a global scale.

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5 Ways Onshore Contact Center Outsourcing Gives Businesses More Bang for Their Buck

Working Solutions Outsourcing

Onshore contact center outsourcing is the practice of hiring a third-party provider in the same country as the client to handle customer service. Such a strategy benefits businesses that want to contract out their customer-experience (CX) operations while maintaining close proximity to their customers.

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Perficient Nagpur’s Annual Party – A Celebration of Champions!

Perficient Digital Transformation

Celebrating is something we humans love to do! Yes, we celebrate almost everything – from birthdays to anniversaries, from new cars to homes, from kids’ good grades to festivals. Our celebrations aren’t limited to our personal lives – did you not also celebrate the bug you fixed, the presentation you aced, the target you accomplished, the pursuit you won?

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Finance BPO: Why Outsourced Customer Care Is a Key Part of Cloud Financial Services

Working Solutions Outsourcing

What is Cloud Financial Services? Cloud financial services refers to outsourcing monetary services through cloud-based platforms run by third-party providers. These types of services enable business process outsourcing (BPO) companies to offer clients a range of financial services, such as accounting, bookkeeping, tax preparation, payroll processing and analysis.

BPO 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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XM Cloud Components with data from Content Hub One with zero code: what a boost of productivity!

Perficient Digital Transformation

Amazing how these two play so well together! XM Cloud Components app brings a new revolutionary approach to building your pixel-perfect UI, with a rich toolset that covers almost any needs. With a Datasource feature, it can consume data structures of any complexity and so easily map fields from it to your bespoke front end. Accompanied by Content Hub One that simplifies content and data production to the extreme, the Components app takes productivity to a new level.

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When Is It Time to Outsource Your Contact Center Operations?

Working Solutions Outsourcing

Outsourcing call center operations is an important decision that should be assessed based on business needs and customer experience objectives. Generally, businesses outsource contact centers for a few key reasons – cost savings, scalability, and focus on core functions. The primary motivator for outsourcing contact center operations used to be saving money.

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Unleashing the Power of SAP Commerce B2B: Exploring Key Features and Functionality

Perficient Digital Transformation

In the world of B2B commerce, businesses require advanced software solutions to manage their complex processes and workflows efficiently. SAP Commerce, a leading platform for B2B eCommerce, offers an array of features designed to streamline and optimize the entire B2B commerce experience. This article delves into the core features of SAP Commerce B2B, including inventory management, future stock, unit level orders, commerce organization, quotes, early login, punchout, order forms, self-service a

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Is Your Business Disaster Recovery Plan Ready?

Working Solutions Outsourcing

How Can BPOs Support Businesses During Disaster Recovery Operations? Disaster can strike at anytime, anywhere, so how do you prepare for the unexpected? No one is immune, whether it be a natural disaster or a manmade chemical spill. Maybe it’s a global pandemic or a breakdown in cybersecurity.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Important Upcoming Changes for Oracle Cloud EPM

Perficient Digital Transformation

Each month Oracle provides “ What’s New ” publications describing new features across the EPM Cloud stack. Within this publication, Oracle also provides notices about important changes either applied to that month’s release or planned for the future (the intent being to give customers ample time to plan for & address the change).

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Balancing Tech and Touch

Working Solutions Outsourcing

From a BPO standpoint, balancing tech and touch starts with investing in technologies such as AI, chatbots and automated processes that allow for greater scalability and optimize customer service operations.

BPO 52
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Build Data Products Like CARFAX by Following These 8 Imperatives

3Pillar Global

Do you have lots of data, but are wondering how to commercialize it? If so, you’re not alone. CARFAX had a similar opportunity nine years ago when they first engaged 3Pillar Global. Since then, we’ve helped them aggregate and disseminate 17 billion records from 96,000 data sources to bring six digital products to market. Now, CARFAX leverages their data to provide consumer-facing insights that connect buyers, sellers, and service providers across the whole lifecycle of a vehicle.

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5 Ways Onshore Contact Center Outsourcing Gives Businesses More Bang for Their Buck

Working Solutions Outsourcing

Onshore contact center outsourcing is the practice of hiring a third-party provider in the same country as the client to handle customer service. Such a strategy benefits businesses that want to contract out their customer-experience (CX) operations while maintaining close proximity to their customers.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Generative AI and ChatGPT: Separating Fact from Fiction | LinkedIn Live

Everest Group

LINKEDIN LIVE Generative AI and ChatGPT: Separating Fact from Fiction View the event on LinkedIn, which was delivered live on Thursday, April 13, 2023. If you haven’t experimented with ChatGPT yet, you have at least been following the recent buzz. ChatGPT is one recent example of Generative AI that companies are jumping into. However, while the technology itself has immense potential, much of the recent adoption has been driven by hype.

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Finance BPO: Why Outsourced Customer Care Is a Key Part of Cloud Financial Services

Working Solutions Outsourcing

What is Cloud Financial Services? Cloud financial services refers to outsourcing monetary services through cloud-based platforms run by third-party providers. These types of services enable business process outsourcing (BPO) companies to offer clients a range of financial services, such as accounting, bookkeeping, tax preparation, payroll processing and analysis.

BPO 52
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The Importance of a Good Privacy Policy for Virtual Try-On Apps

Jonajo Blog

As the cosmetics industry increasingly turns to virtual try-on technology to engage with customers and drive sales, it is important for businesses to consider the privacy implications of these apps. Virtual try-on apps typically use computer vision and augmented reality to capture images of customers’ faces, skin, or nails, and apply virtual makeup or nail products.

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When Is It Time to Outsource Your Contact Center Operations?

Working Solutions Outsourcing

Outsourcing call center operations is an important decision that should be assessed based on business needs and customer experience objectives. Generally, businesses outsource contact centers for a few key reasons – cost savings, scalability, and focus on core functions. The primary motivator for outsourcing contact center operations used to be saving money.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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How to cut business costs without lowering quality

Influx

Looking to reduce costs without sacrificing quality? Outsource with Influx ; the simple solution! Reducing expenses is on your mind if your business has been impacted by supply chain disruptions, reduced demand, or increasing costs. Rethinking strategies and adapting to changing circumstances are mandatory to maintain profitability. Cost-cutting can sometimes come at the cost of quality.

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Is Your Business Disaster Recovery Plan Ready?

Working Solutions Outsourcing

How Can BPOs Support Businesses During Disaster Recovery Operations? Disaster can strike at anytime, anywhere, so how do you prepare for the unexpected? No one is immune, whether it be a natural disaster or a manmade chemical spill. Maybe it’s a global pandemic or a breakdown in cybersecurity.

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The complete guide to outsourcing in education services

Microsourcing

When future historians reflect on the pandemic that swept the world in 2020 , there is little doubt they will ask serious questions about the response from the education sector. As governments enforced lockdowns and businesses rushed to implement remote work procedures, the world’s schools, universities and other teaching facilities grappled with how to provide the basic need of education to a cohort of students that were unable to leave their homes, let alone step into a classroom or lecture th

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Balancing Tech and Touch

Working Solutions Outsourcing

From a BPO standpoint, balancing tech and touch starts with investing in technologies such as AI, chatbots and automated processes that allow for greater scalability and optimize customer service operations.

BPO 52
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.