The Global Small Business Blog

DECEMBER 15, 2022

©iStock/Ridofranz Are you a female founder or co-founder of a business based in Africa? Do you want your business to reach the next stage? Do you aspire to grow your business reach? Do you aspire to achieve substantial growth? If so, the Female Founder Program is the right place for you! You've got until today, December 15th to apply. Go for it! The program aims to help you to develop your entrepreneurial mindset , acquire adequate skills, understand the market, grow your reach, and pitch your b

Design 179

Design Marketing 179

31 West

DECEMBER 15, 2022

All communications between a user and the help desk team are recorded as IT support tickets. The agent will first raise a ticket when a user contacts the help desk team requesting information or service or registering a complaint. It could be your internal service team or an outsourced IT help desk ; raising a ticket is the first order of business. This IT support ticket can include information about the user raising the issue, ticket classification, status, priority, issue, along with screensho

Collaborations 130

Collaborations Outsourcing Customer Service Software 130

Redial

DECEMBER 15, 2022

Nearshore and offshore are terms that have come to define one of the biggest decisions companies make when it comes to outsourcing. Should they outsource their work to another company in another country, or should they do it themselves? In this blog, we’ll explore once again what nearshore and offshore mean as well as in-house and their respective advantages and important things to consider.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

McKinsey and Company

DECEMBER 15, 2022

Stanford’s Jeremy Utley proposes approaching creativity with a “begun” mentality, where innovation is incorporated into daily practice instead of occurring only in sprints.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

DECEMBER 15, 2022

The Road to Managing Corporate Innovation. I started out at an ad agency in southern Indiana in 2002. Our clients were interested in technology and our agency helped them find their way. At the same time, I was building the web development and digital strategy team within the agency. We began doing things intentionally with our clients, and it paid off.

Management 111

Management Out-Tasking Manufacturing Flexibility 111

McKinsey and Company

DECEMBER 15, 2022

Central bank digital currencies and stablecoins could reshape financial services. Treasury managers can play a central role in optimizing the related opportunities—and handling of the risks.

Finance 99

Finance Banking Management Service 99

Pure Moderation

DECEMBER 15, 2022

Business process outsourcing, or BPO, continues to become a lucrative industry. In 2021, its market value was USD 245.9 billion , and it is expected to have a compound annual growth rate (CAGR) of 9.1% from 2022 to 2030. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

Globalization Partners

DECEMBER 15, 2022

South Korea has always been attractive for companies looking to expand internationally. The country is known for significant market opportunities, especially in sectors like IT, telecommunications, electronics, manufacturing, and more. Its digital-savvy population promises both a favorable market and a well-equipped talent pool. But success in South Korea can only truly be achieved with the right guidance, especially when it comes to its complex employment regulations and practices.

Flexibility 98

Flexibility Manufacturing Regulations Marketing 98

Global Expansion

DECEMBER 15, 2022

Building a global workforce requires your global HR team to be experts in complex international tax and labor laws, along with handling global HR tasks - such as global payroll and global benefits. This can become a large financial investment that demands countless hours of ongoing administration. Thankfully, there are ways to take some of the burden off your shoulders.

Payroll 96

Payroll Administrative 96

McKinsey and Company

DECEMBER 15, 2022

Medtech companies are looking to AI and advanced analytics to help retool their commercial models to meet customers’ evolving expectations—but common misunderstandings can delay progress.

Analytics 93

Analytics 93

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

DECEMBER 15, 2022

If you have not heard of ChatGPT yet, I highly recommend you check it out. And if you want me to tell you, how I about I just show you? Hey GPT, how would you explain yourself to a consulting agency in 4 sentences, focusing on how you could add value to technical and business consultants? ME: Hey GPT, how would you explain yourself to a consulting agency in 4 sentences, focusing on how you could add value to technical and business consultants?

Sourcing 64

Sourcing Flexibility Research Management 64

McKinsey and Company

DECEMBER 15, 2022

The latest McKinsey Global Survey shows that CFOs have been reshuffling priorities as the global economy grapples with a slew of financial risks.

Management 86

Management Finance 86

Perficient Digital Transformation

DECEMBER 15, 2022

Introduction. People and organizations constantly produce a lot of data. Generally, we want to store generated data to access it later. Data storing should be efficient in all aspects including speed, cost, reliability, security, etc. That’s why different approaches to data storing exist. One of the most popular approaches is a data warehouse. Data warehouses are repositories of data from most recent operational processes.

Analytics 64

Analytics Engineering Sales Design 64

McKinsey and Company

DECEMBER 15, 2022

Blended and innovative financial solutions, collaboration, clear standard setting, and careful documentation are vital to hasten Asia’s net-zero transformation, says Marisa Drew.

Collaborations 74

Collaborations Management 74

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

DECEMBER 15, 2022

So, you find yourself in a need of a Sitecore upgrade and don’t know what to start with or how to approach it? This series of blog posts will cover the whole process from zero to hero, or in upgrade terms – from planning to going live. It comes in the form of a guide that will save you at least 2 times of cumulative effort, due to avoiding hidden traps and unobvious issues on your way to a shiny upgraded solution.

Automation 64

Automation Efficiency Management Service 64

McKinsey and Company

DECEMBER 15, 2022

Successful transformations rely on mastering the complex set of interdependencies between systems and initiatives.

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Perficient Digital Transformation

DECEMBER 15, 2022

Running automated tests in parallel can be a time saver. There are 2 aspects I will be discussing: the first one refers to using data providers, while the second one implies that you are grouping and running tests using XML suite files. Using data providers. Whenever a test method receives parameter values through a data provider method, we annotate the provider method with the ‘@DataProvider’ annotation.

Automation 64

Automation Efficiency 64

McKinsey and Company

DECEMBER 15, 2022

A full-potential transformation could prepare petrochemical players for challenging market conditions.

Marketing 77

Marketing 77

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

DECEMBER 15, 2022

Git is a critical version control system. Assume your Katalon Studio automation project includes two or more people. In that case, you should manage change and configuration on your test project with Git or another source control system. To improve team collaboration and productivity, you can share a Git repository with multiple team members. About Git Integration.

Collaborations 64

Collaborations Accounting Sourcing Automation 64

Anexa

DECEMBER 15, 2022

Employee experience refers to the overall feelings and perceptions that an employee has about their job and their organization. It encompasses everything from the physical working environment and the technology they use, to the culture, values, and leadership of the company. Creating a positive employee experience is essential for the growth and success of any business.

Data Entry 52

Data Entry BPO Jobbing Flexibility 52

Outsource Workers

DECEMBER 15, 2022

It is becoming increasingly common for businesses to hire virtual assistants to deal with all real estate-related tasks. Gone are the days when a virtual assistant was just responsible for basic admin tasks such as data entry and answering phones.Hiring a virtual assistant allows your business to run far more smoothly, and appraisers can dedicate the time and effort needed to vital aspects of their job in the real estate industry.

Data Entry 52

Data Entry Out-Tasking Jobbing Research 52

Obobo

DECEMBER 15, 2022

What are the Benefits of a Strategic Sourcing Software? Table of Contents. Strategic sourcing is a process that involves evaluating and negotiating with suppliers to ensure the best price, quality, and delivery of goods. This type of process is often used in large companies or organizations because it enables them to streamline their operations and purchase from the most qualified suppliers.

Strategic Sourcing 52

Strategic Sourcing Sourcing Software Out-Tasking 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Capgemini

DECEMBER 15, 2022

Monte Carlo: is this quantum computing’s killer app? Camille de Valk 16 Dec 2022. Facebook Twitter Linkedin As the quantum computing revolution unfolds, companies, start-ups, and academia are racing to find the killer use case. Among the most viable candidates and strongest contenders are quantum computing Monte Carlo (QCMC) simulations. Over the past few years, the pace of development has certainly accelerated, and we have seen breakthroughs, both in hardware and software, that bring a quantum

Risk Management 52

Risk Management Risk Management Regulations Analytics 52

Velocity Global

DECEMBER 15, 2022

As a fully distributed company and one that supports others to establish and maintain their remote workforce, working anywhere is both who we are and what we do. Because of this, we know more than anyone the benefits of a remote workforce: greater access to global talent, more flexibility for employees, and increased team productivity (to name a few).

Flexibility 52

Flexibility Management 52

Ivemsa

DECEMBER 15, 2022

Manufacturing in Mexico has ramped up over the past several years without any sign of slowing down. In 2021, Mexico exported approximately $494B worth of goods, equaling an increase of 7.3% from pre-pandemic levels. It’s clear U.S. and other foreign companies continue to benefit from the competitive advantages this strategy has to offer, which include open trade agreements, access to a skilled workforce, and lower operational costs.

Manufacturing 52

Manufacturing Labor Costs Reduced Costs Operational Costs 52

Velocity Global

DECEMBER 15, 2022

Business expansion into the Dutch market has many benefits, such as simplified bureaucracy, tax breaks, and regularly evolving public policy. The Netherlands’ high education standards and lifelong learning attitude have resulted in one of the most well-educated, skilled workforces in the world. This country may well be at the top of your list of potential recruitment markets.

Payroll 52

Payroll Insurance Administrative Regulations 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

ScaleHub

DECEMBER 15, 2022

While the end of the year is often spent planning for next year’s resolutions, we’d like to take a moment to recount our highlights of 2022 and celebrate how far ScaleHub has come. ScaleHub’s Top 5 moments of 2022 This was our year of growth, expansion and recognition. Read on to see how we’ve made 2022 another for the books whether it was through expanding our global reach or gaining new partnerships.

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BPO Sales Administrative Accounting 52

Blue Ocean

DECEMBER 15, 2022

We have another great episode of Deep CX: A Blue Ocean Podcast for you this month! We were lucky to sit down with Tony Won, a leading specialist in player support and our very first guest in the gaming industry. Tony has built up quite the gaming résumé over the years, working with industry giants like Riot Games and Epic Games—he even worked on the smash hit cross-platform game Fortnite!

Customer Support 52

Customer Support 52

Transparent BPO Outsourcing

DECEMBER 15, 2022

Reaping the benefits of compounding interest of a continuing education program. By Hugh Rumbaugh, Director of Digital Learning, Transparent BPO “A progressive-thinking contact center can offer digital courses online, provide classroom instruction, or choose to offer one-on-one instruction through job shadowing or mentoring opportunities. Furthermore, the courses can be prescriptive or purely elective.“ – Hugh […].

BPO 52

BPO Jobbing Customer Service Outsourcing 52

McKinsey and Company

DECEMBER 15, 2022

The COO of customer solutions for one of Europe’s leading energy providers explains how he fosters growth during a historic, industrywide transition to renewable power.

Sales 55

Sales Marketing 55

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting