Sun.Mar 05, 2023

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What Is A Service Level Agreement and How Does It Benefit Your Business?

Magellan Solutions

As a business expands, it often needs to broaden its product lines and services just to meet the increasing demands of its customers. While this may indicate positive business growth, it may also create pressure for companies to attend to other areas of the business. To address this, many companies choose to outsource administrative work to agencies.

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Data sharing – unleashing a new generation of public services

Capgemini

Data sharing – unleashing a new generation of public services Pierre-Andrien Hanania 28 February 2023 Facebook Twitter Linkedin Governments and public agencies are facing an expanding range of complex crises in areas such as climate change, immigration, and healthcare. To respond, these organizations need to find ways to leverage the increasingly rich public data at their fingertips to develop multi-layered programs and services.

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Virtual Assistance: A Guide to Industries in Need

Magellan Solutions

In today’s digital world, businesses are constantly trying to stay ahead of the competition. However, keeping up with the demands of digitization can sometimes lead to a sacrifice in productivity and efficiency, particularly when employees are reliant on traditional methods. One increasingly popular solution to this problem is the employment of virtual assistants.

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Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

The Philippines has been a favorite for business process outsourcing for many years. Call centers crowd the metropolitan, creating jobs for millions of Filipinos. Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr