Forrester Digital Transformation
DECEMBER 5, 2022
As the holiday season approaches, my thoughts often turn to friends, family, food, and … presents! And buying those presents often brings me to thoughts of COMPETITION. Should I buy the latest and greatest gadget, or should I get the one that can be returned when I make the wrong choice? Yes, every company out […].
The Global Small Business Blog
DECEMBER 5, 2022
©iStock/kieferpix What's affecting me, my clients, my colleagues and other global small business owners: Scaling up for global. When and how to scale up your startup internationally. Quote of the week: "Scaling is multidimensional. Different methods address different things." – Fred Ehrsam Scale and innovation keeps Amazon Web Services humming. How to scale sustainably into a global brand.
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31 West
DECEMBER 5, 2022
An IT support team’s purpose is to ensure an organization’s computer systems and networks are running. The team also offers technical support for user issues and queries. Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. These terms are often used interchangeably as well.
Forrester Digital Transformation
DECEMBER 5, 2022
Following the previously published report covering key CDP vendors in Asia Pacific (APAC), I interviewed 10 CDP customers in the region, and published a new report The State Of Customer Data Platforms In Asia Pacific. Here are the key findings of the state of CDP in APAC: CDP Popularity In APAC Varies By Type, Geography, […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
DECEMBER 5, 2022
Blockchain is a secure database shared across a network of participants, where up-to-date information is available to all participants at the same time.
Forrester Digital Transformation
DECEMBER 5, 2022
Meet Tope Olufon, the new analyst covering cyber security in EMEA.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Hyland
DECEMBER 5, 2022
Since 1999 John Phelan has held multiple roles at Hyland, including several leadership positions where he guided the team through significant growth and acquisitions. As the executive vice president and chief product officer, John leads Hyland’s efforts to support the development of products and solutions as part of Hyland’s plan to deliver the best content services platform in the industry.
McKinsey and Company
DECEMBER 5, 2022
More consumer companies are turning to chief transformation officers, but the role is often ill-defined. Here’s how organizations can empower this crucial position to drive holistic change.
Hyland
DECEMBER 5, 2022
Hyland’s Document Filters is a powerful toolkit that helps organizations unlock the power of unstructured content through file identification, content extraction and format conversion. Organizations from a wide range of industries and use cases such as eDiscovery, legal compliance, artificial intelligence and machine learning have all found value in the capabilities delivered by Document Filters.
McKinsey and Company
DECEMBER 5, 2022
Top performers among mid-cap consumer companies in Europe grow by outperforming in the core, moving into attractive adjacencies, and by very selectively launching new businesses.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
DECEMBER 5, 2022
We’ve broken down some of the most important email features below so you can start automating emails in Salesforce right away! Email Templates in Salesforce. Salesforce email templates are reusable emails that can be linked to various types of automation. When other things happen in Salesforce, such as creating a new Opportunity, your customers or team members will receive these emails.
McKinsey and Company
DECEMBER 5, 2022
Senior partner Tracy Francis identifies six moves businesses—particularly consumer companies—can make to build resilience in the face of tough economic circumstances.
Magellan Solutions
DECEMBER 5, 2022
Remote Patient Monitoring Improves Healthcare. One of the most gripping trends in healthcare right now is the rife use of virtual healthcare services. Experts call this Remote Patient Monitoring (RPM). Most people had never heard of RPM before 2020. But this is starting to change as more doctors and patients start to use it. Because of the restrictions caused by the pandemic, there was a push to make healthcare more available.
McKinsey and Company
DECEMBER 5, 2022
Electric-vehicle penetration is the biggest driver of oil demand declines in the energy transition. However, emerging supply bottlenecks for key battery materials could be an unexpected barrier.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Go4Customer
DECEMBER 5, 2022
Since the BPO industry's inception, it has never witnessed a downfall. Especially, India is the biggest aggregator of all kinds of BPO solutions encompassing call center outsourcing, chat support, and email support. Call centers in India have operated seamlessly since they came into the limelight. Also, call center outsourcing companies have contributed significantly to the increase in employment in India.
McKinsey and Company
DECEMBER 5, 2022
Specific corporate actions, many with a positive return on investment, could help reverse the trend of the depletion of natural capital.
Perficient Digital Transformation
DECEMBER 5, 2022
One of the most common questions I get from content managers/editors on the Optimizely platform is an excited, “Where’s the login button?” Unlike everyone’s favorite social media or blogging site, Optimizely’s content management system is seamless by design so users aren’t distracted by administrative calls to action.
McKinsey and Company
DECEMBER 5, 2022
Senior partner Dymfke Kuijpers shares more on being a business ‘triathlete’, and how consumer companies can embrace three mindsets to navigate current economic headwinds.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Perficient Digital Transformation
DECEMBER 5, 2022
Cognos Analytics with Watson AI. Do you wish to have insights of your business data and obtain predictions on future performance based on your data? The new Cognos Watson powered BI solution can help you do it. It can help connecting to data sources, clean the data and provide some stunning Visualizations. The new Cognos is AI driven that will give information based on algorithms.
McKinsey and Company
DECEMBER 5, 2022
Our Asia chairman, Gautam Kumra, discusses how companies can emerge stronger from current economic conditions through building institutional and individual resilience.
Perficient Digital Transformation
DECEMBER 5, 2022
I recently connected with Iyappan Rathina, a delivery director at Perficient, to discuss the benefits of global collaboration, and how that collaboration contributes to diversity, equity, and inclusion (DE&I) in healthcare. We discussed how an increased demand for digital transformation in the healthcare industry is supporting a better patient experience.
McKinsey and Company
DECEMBER 5, 2022
The transition to zero carbon can be a value-generating opportunity for shipping companies—if they are proactive and purposeful, rather than reactive and defensive.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
The Hackett Group
DECEMBER 5, 2022
Using social principles in tendering may have been an idealist task a hard-pressed manager could set aside at one time, but now, even small or under-resourced teams are feeling the pressure – and seeing the potential rewards – of initiating change. With insights from The Hackett Group’s Nic Walden The post <strong>Supply Management (UK), “How to Benchmark Social Value Efforts,”</strong> appeared first on The Hackett Group.
McKinsey and Company
DECEMBER 5, 2022
Senior partner Joydeep Sengupta discusses how banks can navigate headwinds and capture opportunities in the next 12 to 18 months.
Influx
DECEMBER 5, 2022
Freshdesk is a cloud-based customer service software that provides help desk support with smart automations. Created by Freshworks , the omnichannel software supports several features to improve customer engagement. . What are the main features of Freshdesk? Freshdesk converts requests via support channels including chat, email, phone, website and social media into tickets- unifying ticket resolutions across channels.
McKinsey and Company
DECEMBER 5, 2022
McKinsey Global Institute partner Jeongmin Seong tells us more about how businesses can leverage global networks and flows to capture opportunities for innovation and growth.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Perillion
DECEMBER 5, 2022
Three-quarters of European chemical distributors surveyed by Finch & Beak Consulting say their organization struggles with collecting and managing ESG data across the business— making it the biggest challenge companies are experiencing when it comes to their sustainability programs.
McKinsey and Company
DECEMBER 5, 2022
Senior partner Oliver Tonby shares four ways Asian businesses can anticipate and weather oncoming economic storms to emerge stronger.
Everest Group
DECEMBER 5, 2022
Historically, Indian IT firms used consulting as the “tip of the spear” with the objective of creating more pull-through revenue for their core business. “This has led to subpar monetization of consulting practices since these were included with a broader piece of work and not monetized significantly on their own, compared to larger consulting firms who often took a billable headcount approach,” said Nitish Mittal , Partner, Europe Technology Practice, at Everest Group.
31 West
DECEMBER 5, 2022
Information Technology Service Management is a set of tools and processes that manage IT services. It enables your IT desk service providers and in-house IT teams to accelerate customer service delivery. ServiceNow ITSM is a robust, all-in-one platform for delivering, managing and optimizing IT operations. According to a report by Manage Engine , 70% of the ITSM experts surveyed said they clearly understood their company’s IT strategy. 60% of respondents mentioned that ITSM would be crucial in a
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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