The Global Small Business Blog

NOVEMBER 17, 2022

©iStock/Sofiia Potanina According to a new report from consulting firm McKinsey, globalization is changing course — that much is clear. But don’t call it a retreat, it’s just “reconfiguring," or "rewiring." Today, international businesses are confronting the “complexities of an increasingly contested global order” where war, national security, supply-chain disruptions and technological change are all driving a shift in global trade flows.

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Forrester Digital Transformation

NOVEMBER 17, 2022

Loyalty marketers, the scope of your job just expanded. And before you panic, it’s a good thing. Loyalty marketers have conventionally focused their efforts on customers post-purchase: increasing customer retention, enrichment, and advocacy. But brands and customers alike have faced unprecedented challenges over the last few years, including a pandemic, supply chain issues, and social […].

Jobbing 130

Jobbing Marketing Retail Management 130

McKinsey and Company

NOVEMBER 17, 2022

With economic troubles mounting, it’s a time to tighten belts and put on hard hats. But don’t forget the jet pack, to accelerate into the next phase of growth.

Finance 136

Finance Management 136

Forrester Digital Transformation

NOVEMBER 17, 2022

This time of year, I’m talking to many marketing operations leaders about fiscal-year planning — revenue planning, marketing planning, and campaign planning. These leaders are being asked to deliver operational excellence with reduced budgets and resources. And yet the work of marketing hasn’t changed. The phrases “do more with less,” “maximize efficiency and effectiveness,” and […].

Marketing 130

Marketing Efficiency Research 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

NOVEMBER 17, 2022

Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner.

Government 109

Government Efficiency Automation Management 109

Forrester Digital Transformation

NOVEMBER 17, 2022

One of the most popular attractions at Forrester’s B2B Summit EMEA is the Analyst 1-on-1s. Analyst 1-on-1s provide delegates with the opportunity to book a discussion with an analyst on a specific topic or get deeper insight on a particular piece of research. Here’s a summary of the hot topics discussed during this year’s marketing […].

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Marketing Research 130

Forrester Digital Transformation

NOVEMBER 17, 2022

Wealth management firms with both digitally savvy financial advisors and digital financial advice will be best suited to win over skittish investors and convert them into profitable, long-term customers.

Marketing 130

Marketing Management 130

Raya Contact Center

NOVEMBER 17, 2022

RAYA CX is proud to announce that it’s been selected as one of the 50 MENA Leaders across all industries! This recognition is part of the initiative created by Gulf News , the region’s most-trusted English-language news source, in collaboration with the internationally renowned TBD Media Group to highlight organizations with thinkers and innovators shaping the future of the planet from within the MENA region.

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Pharmaceuticals Advisory Finance Government 98

Forrester Digital Transformation

NOVEMBER 17, 2022

The first step to becoming audience-centric is to develop expertise and knowledge about your organization’s target buyers. However, getting actionable insights into buyer behavior isn’t easy. That’s why in Forrester’s new annual Buyers’ Journey Survey, 2022, we asked more than 20,000 business buyers around the world to examine their preferences during each phase of the […].

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Research Marketing 130

Transparent BPO Outsourcing

NOVEMBER 17, 2022

The answer may lay with your clients and agents. It’s on everyone’s lips. They all seem to be talking about it – from the C-suite to the kitchen table and every business journal is unpacking the advantages of letting employees work from home. And you and your leadership teams are asking, “will work-from-home work for […]. The post Do Work-From-Home Agents Work for You?

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BPO Offshoring Customer Service Outsourcing 98

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Forrester Digital Transformation

NOVEMBER 17, 2022

The future of experiences will be driven by analytics, and many of them will be anticipatory.

Analytics 130

Analytics Design 130

Globalization Partners

NOVEMBER 17, 2022

In general, it is becoming increasingly difficult to retain staff across all industries as the impact of the “Great Resignation” continues to reverberate around the world. And scaleups are not immune to this turnover problem, particularly in the tech sector. But why is this? A recent ISL Retention report shed some light on the issue. Based on 200 interviews with workers that had recently quit their roles, the survey found: 80 percent left due to a hostile work culture. 79 percent said their line

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Research Jobbing Regulations Management 98

McKinsey and Company

NOVEMBER 17, 2022

Transition to greener products may be challenging, but it’s feasible. However, achieving scale will be a significant hurdle in a world where demand for green materials will soon outstrip supply if targets and commitments are taken seriously.

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Perficient Digital Transformation

NOVEMBER 17, 2022

The previous two years have been full of chaos and mystery, divulging our world into uncharted territory. Our society was forced to shift online and away from in-person events. The feeling of connectedness could be found over Zoom meetings and was the new closest thing to face-to-face interaction. . COVID-19 impacted every aspect of life: personal, social, work, and the list continues. 2022 began much the same as the previous years with much left to question.

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Collaborations Marketing 64

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

McKinsey and Company

NOVEMBER 17, 2022

The mainstay vehicles of commercial road transport will soon benefit from cost-effective, zero-emission horsepower.

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UnaTerra

NOVEMBER 17, 2022

United Kingdom, Eurozone and North American businesses considering expansion in the Asia Pacific (APAC) region are looking to Australia more and more as an ideal location to establish a base of operation. There are many reasons for the increasing popularity of Australia as a good destination for global growth. The pros of setting up ‘shop’ […] The post Australia – An excellent investment destination for your APAC expansion appeared first on Unaterra.

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McKinsey and Company

NOVEMBER 17, 2022

Total employment in New Jersey has rebounded to prepandemic levels but the state faces a talent shortage in selected occupations. A comprehensive talent strategy could unlock the full potential of New Jersey’s economy for all of its residents.

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Anexa

NOVEMBER 17, 2022

The COVID-19 pandemic has brought about significant changes to the way we work, including the widespread adoption of hybrid work models. While these models offer some benefits, such as increased flexibility and the ability to work from anywhere, they also come with their own set of challenges. One major challenge is the impact on employee health and well-being.

BPO 52

BPO Outsourcing Flexibility Collaborations 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Serigor Inc

NOVEMBER 17, 2022

Why should businesses invest in Enterprise Applications? Whether you call it Enterprise application, Enterprise software, Enterprise application integration or Enterprise application software, all these terms refer to applications or modern software that are designed to help a business run smoothly, achieve goals, discover opportunities and face challenges with ease.

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Right-Sizing Human Resources Sales Automation 52

Global Expansion

NOVEMBER 17, 2022

It is hard to escape the grand statements about the world getting smaller; we live in a global village, and speed-up has conquered distance. It's hard because they are true. And, in no space are these sayings more true than business and commerce. The advantages of a global economy are well documented and include promoting cultural exchange and open-mindedness, increased capital flow, and access to new markets, to name a few.

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Service Global Hiring Payroll Finance 52

Serigor Inc

NOVEMBER 17, 2022

Why should businesses invest in Enterprise Applications? Whether you call it Enterprise application, Enterprise software, Enterprise application integration or Enterprise application software, all these terms refer to applications or modern software that are designed to help a business run smoothly, achieve goals, discover opportunities and face challenges with ease.

Right-Sizing 52

Right-Sizing Human Resources Sales Automation 52

Capgemini

NOVEMBER 17, 2022

The BMW quantum challenge led us towards a possible adoption roadmap for complex manufacturer Edmund Owen 18 Nov 2022. Facebook Twitter Linkedin The excitement around quantum technology is tempered by some pretty formidable factors. Not only is it expensive, but it can also be difficult to predict when it will start to deliver commercially relevant results.

Manufacturing 52

Manufacturing Engineering Sourcing Automation 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Perillion

NOVEMBER 17, 2022

This article is part of our Back To Basics series, which highlights fundamental principles of environmental, health, and safety management. The series is written for EHS professionals new to this industry, as well as experienced pros who want to keep their skills fresh.

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Management 52

Metasource

NOVEMBER 17, 2022

Business process automation (BPA) has stepped into the spotlight in recent years –and for good reason. Typically consisting of document capture, workflow automation, and robotic process automation (RPA) software, BPA solutions help organizations transform inefficient, manual processes into streamlined ones. With BPA solutions, you can increase productivity, save time, reduce costs, ensure business continuity, improve your bottom line, and enhance customer satisfaction levels.

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Automation Robotics Process Automation Data Entry Out-Tasking 52

Everest Group

NOVEMBER 17, 2022

LINKEDIN LIVE. Building Effective Product Management Teams in a Talent Constrained Market. November 17, 2022 |. 8am CST | 9am EST | 3pm GMT | 7:30pm IST. Effectively building and scaling product management teams is a critical challenge most organizations face. While product management skills and roles are in high demand, they are also in limited supply.

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Management Marketing Collaborations Software 52

Provana

NOVEMBER 17, 2022

The collections landscape is changing like never before against the backdrops of ever-evolving consumer protection laws and emerging collection technologies. Thanks to technological advances made in the space, today consumers expect debt collectors to reach out to them across channels as they choose their preferred mode of debt repayment. This explains why (as per V12data.com) companies with strong omnichannel consumer engagement manage to retain 89% of their customers.

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Management 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Everest Group

NOVEMBER 17, 2022

With the launch of 5G in India last month, the 2022 Indian Mobile Congress (IMC) demonstrated many exciting possibilities for the high-speed network to deliver innovative use cases in India. Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises. To learn more about 5G business opportunities, read on. .

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Retail Collaborations Efficiency Manufacturing 52

McKinsey and Company

NOVEMBER 17, 2022

Summer travel in 2022 was filled with crowded airports, delayed flights, and unhappy customers—but airlines can turn the situation around and build greater capacity for the future.

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Everest Group

NOVEMBER 17, 2022

Virtual Roundtable. 2023 Outsourcing Planning - Preparing for Work Model and Pricing Changes in a Looming Recession. November 17, 2022 |. 8:30 AM EST | 7 PM IST. The last few years have introduced significant change and uncertainty. The service delivery industry moved to a work from home model, then to hybrid, and now in many cases, is returning to the office.

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Outsourcing Sourcing Regulations Collaborations 52

Wirtek

NOVEMBER 17, 2022

What makes Denmark a thriving startup scene & digital hub? Denmark is famous for quite a few things. The world’s top livable city (Copenhagen), the country with the best digital quality of life in the world , home to some of the happiest people, the country that gave us Lego, and yes, its Viking heritage.

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Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting