Wed.Mar 15, 2023

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Globalization Is a Fact

The Global Small Business Blog

©iStock/Shivendu Jauhari "Globalization is a fact, not a policy," says Condoleezza Rice. With growing concerns that globalization is in retreat amid rising geopolitical tensions, former Secretary of State Condoleezza Rice told an audience of policymakers, business leaders, and academics at the 2023 SIEPR Economic Summit that there’s no turning back on the interdependence of world economies.

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Introducing Forrester’s Function-As-A-Service Platforms Landscape

Forrester Digital Transformation

Application development trends can be as ephemeral as serverless architecture. In the function-as-a-service (FaaS) world, the key players have remained consistent, but the landscape of capabilities is constantly changing. Our research demonstrates that cloud decision-makers consider FaaS adoption by their development teams to be among their top priorities for the next 12 months.

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The Importance Of ConnectWise In Managing IT Services

31 West

Are you looking to grow as an MSP? Are you looking to make MSP business processes more manageable? Are you looking to improve the quality of service you provide? If yes, then the host of solutions catered towards MSPs by ConnectWise could be your answer. The company offers business management, centralized monitoring, cybersecurity, and integrated solutions.

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Transformation Ahead For Channel Marketers: Insights From Our B2B Marketing Predictions Webinar

Forrester Digital Transformation

Channel organizations are at a pivotal moment. As partner networks have grown more complex, a more holistic, ecosystem-oriented approach is needed.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The ultimate list of outsourcing statistics

Microsourcing

Global markets and improvements in technology have changed the way businesses work. For many, staying competitive means capitalizing on the world being a smaller, more tech-savvy place and enjoying the benefits of outsourcing.

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Why Is Cultural Fit a Key Element to Offshoring Success?

AS White Global

Outsourcing to an offshore global team can be a smart decision for many businesses, offering access to a diverse talent pool whilst enjoying the value of efficiently investing resources. Though skills and experience are naturally essential when recruiting, cultural fit can also play a significant role in retaining great talent and achieving offshoring success.

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Why product photo editing and retouching service necessary for an ecommerce platform?

Offshore India Data Entry

E-commerce business is shifting through the gears of our digital era! online ecommerce platforms and websites are accountable for the majority of product sales across all sectors, such as fashion, automobile, electrical, etc. E-commerce startups are rapidly rising at confident rates across nations. Most importantly, You can only be successful in business if you have an ecommerce platform of your own; even if you don’t have a degree time has changed.

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Marketing in healthcare: Improving the consumer experience

McKinsey and Company

The time has come for healthcare providers to wake up to the modern consumer and start building the alignment, capabilities, and infrastructure to support next-gen marketing in healthcare.

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SIG|ORG Announces Keynote Lineup & Agenda for 2023 Procurement Technology Summit

Future of Sourcing

Leaders from Citi, ZipHQ, VNDLY and others to speak on innovation, organizational brilliance and best-in-class technology solutions across sourcing and procurement. JACKSONVILLE, Fla.-- SIG|ORG (Sourcing Industry Group) , the premier membership organization for sourcing, procurement, outsourcing and third-party risk professionals, today announced the keynote programs and agenda for its upcoming Procurement Technology Summit in Amelia Island, Florida from April 16-19, 2023.

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Fleet decarbonization: How an expanding value chain could reshape freight

McKinsey and Company

Commercial road freight is trailing passenger vehicles on decarbonization. But the economic equation is shifting, with fueling services and battery recycling emerging as battlegrounds for new opportunities.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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RAYA CX Welcomes its New CEO Ahmed Aboulezz

Raya Contact Center

RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Aboulezz has over 20+ years of experience in customer excellence operations and has led multiple teams across various functions and locations across the globe including North America and EMEA. He’s showcased exceptional gains for the organizations he has led having held various executive roles across the tech and BPO industries, working at France Telecom, Huawei, Xceed, Stream, IBM, and most recently Concentrix where he hea

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Travel startups: Disruption from within?

McKinsey and Company

Travel startups may be well positioned to contribute to the industry’s next digital horizon—a new report examines who is investing, and why.

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GPT4: Capabilities, Limitations, and Beyond

Perficient Digital Transformation

On March 14th, OpenAI announced the launch of ChatGPT-4, the latest and most advanced iteration of its generative pre-trained transformer series. GPT-3.5, the previous version released in 2020, was a groundbreaking language model boasting 175 billion parameters. It was widely acclaimed for its ability to generate coherent and natural language, performing various natural language processing (NLP) tasks such as language translation, summarization, question-answering, and creative writing.

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Great merchandising never goes out of fashion

McKinsey and Company

Fashion companies that adapt to shifts in the industry’s merchandising model can create a competitive advantage.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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SIG|ORG Adds New Executives to Advisory Board

Future of Sourcing

New Sourcing Industry Group Advisory Board members will serve three-year terms and help guide the strategic direction of SIG. March 15, 2023 | Source: SIG|ORG (Sourcing Industry Group) Jacksonville, FL, March 15, 2023 -- SIG|ORG (Sourcing Industry Group), the premier membership organization for sourcing, procurement, outsourcing and risk executives, today announces the appointment of seven senior executives to the SIG Advisory Board for a three-year term, including: Gilles Neron — Vice Pre

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Tech is evolving, so must the ecosystem

IBM Services

Federal government leaders are asking questions such as, are we ready for quantum ? Are we integrating artificial intelligence (AI) and automation effectively while protecting privacy and IP? These challenges are real, and the answer is, not fast enough. As we have asserted over the last year , our government’s challenges are systemic. Systems problems require industry to work together, differently.

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2023 Future of Sourcing Awards Call for Entries Now Open

Future of Sourcing

Global Awards Program Celebrates Organizations that Exemplify Innovation, Leadership and Transformation in the Sourcing, Procurement, & Risk Industry JACKSONVILLE, Fla.-- SIG|ORG (Sourcing Industry Group) , the membership organization that provides thought leadership, networking and training opportunities to executives in sourcing, procurement, outsourcing and third-party risk, invites organizations across the world to submit entries for the 2023 Future of Sourcing Awards.

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Forbes, “America’s Best Management Consultants,”

The Hackett Group

For the sixth consecutive year, Forbes and Statista have recognized The Hackett Group as one of “America’s Best Management Consultants”. The post Forbes, “America’s Best Management Consultants,” appeared first on The Hackett Group.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How to Avoid the Global Staffing Shortage Problem

NoonDalton

According to a comprehensive new Korn Ferry study, there may not be enough qualified candidates to fill more than 85 million job vacancies by 2030. If left unaddressed, the skills gap in 2030 might impede unrealized yearly profits of roughly $8.5 trillion. Competition in a quick-moving global market seems to provide very little to no tolerance for error.

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An Insider’s Look at Why Automotive Manufacturers Are Nearshoring to Mexico

Ivemsa

For decades, nearshoring to Mexico has been integral for automotive manufacturers. Global brands including Ford, GM, and Volkswagen have relied on Mexico manufacturing to meet the market’s growing demand. Now, as the era of electric vehicle (EV) technology arrives, so does the increase in foreign production, showing once again how Mexico is adaptable to change and a competitive advantage for operators.

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Traits of the Best App Development Company: What to Look For When Hiring

Bydrec

In today's digital age, mobile applications have become an essential part of our lives. Whether it's for personal or professional use, we rely heavily on these apps for various tasks, from booking a cab to managing our finances. With such a high demand for mobile apps, the market is flooded with app development companies claiming to offer the best services.

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Outsourcing Solutions Provider Showcasing at SSON 23 at Booth 108

Premier BPO

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. This year’s theme is centered around “Transformation in the Wake of Disruption” focusing on four key areas; expansion, talent management, driving transformation by leveraging advanced technology, and continuous improvement.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Managing the uncertainty and complexity in Software Development – Facing the problem (part 2/3)

Perficient Digital Transformation

This is the second post of a blog series which summarizes the lessons I learned during a technological migration with high uncertainty and complexity. In the previous post, I talked about how I discovered the original problem. In this post, I’ll talk about how I faced the problem. The details, uncertainty and complexity kept my progress slow, so I decided to bounce some ideas with my leader because I needed a new plan to start making substantial progress.

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7-step guide to selecting the right NetSuite implementation partner

Amzur

For forward-thinking organizations, embracing cloud ERP solutions has become a winning strategy. Cloud deployment has opened doors for fast-growing businesses of all sizes and across all industries, ensuring organizations achieve cost saving, better performance, scalability, accessibility and efficiencies in business transactions. Among many available cloud ERP solutions, NetSuite has become the #1 option for most SMEs across industries because of several key benefits that it has been proven for

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Maximizing Sales Using Chat GPT

Premier BPO

In today’s fast-paced digital era, businesses are always on the lookout for innovative ways to increase their sales and stay ahead of the competition. Chatbots have emerged as the latest trend in this domain, and ChatGPT from OpenAI is one of the most advanced chatbots available today. If you’re looking to boost your sales and enhance your customer engagement, ChatGPT can prove to be an excellent tool.

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An Innovative Approach to Ad Tech Outsourcing

SEBPO

BLOG An Innovative Approach to Ad Tech Outsourcing Total 0 0 0 0 March 15, 2023 Jonelle Lasala didn’t realize it at the time, but his approach to ad tech outsourcing is truly innovative. Lasala, who is VP of Sales Planning and Revenue Operations with Mansueto Ventures, shared his success story with Rob Beeler of Beeler.Tech and SEBPO’s own Lisa Rosado for Beeler.tech ’s First Impression series.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Will 2023’s Economic Environment Level Outsourcing Price Increases? | LinkedIn Live

Everest Group

LINKEDIN LIVE Will 2023’s Economic Environment Level Outsourcing Price Increases in APAC? March 15, 2023 | 10 AM IST | 12:30 PM SGT | 1:30 PM JST | 2 PM ACT In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will we finally see opportunities to lower costs ?

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Addressing the Decline in Customer Satisfaction

Transparent BPO Outsourcing

Customer satisfaction has been on the decline recently in many businesses across a variety of industries. This dissatisfaction is likely due to a combination of factors, both internal and external By Rob Johnson SVP, Operations From a recent study by the American Consumer Satisfaction Index (ACSI), a sharp decline has been seen in the scores […] The post Addressing the Decline in Customer Satisfaction appeared first on Transparent BPO.

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CTO Challenges: Overcoming roadblocks to success

The Scalers

In today’s rapidly changing business landscape, Chief Technology Officers (CTOs) face an array of complex challenges. They must keep pace with rapidly evolving technologies, drive innovation, maintain secure systems, and find the right talent to support growth. With the role of a CTO more critical than ever, it’s essential to explore solutions that can help them address these challenges effectively.

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Smart View – Handling common member names

Perficient Digital Transformation

We were presented with this client to build few complicated and lengthy reports. During writing of these reports, we noticed few scenarios that could be challenging to everyone out there who are writing reports in Smart View. Here is a scenario that we encountered to overcome challenges of writing a good report in smart view so that your customer needs and requirements are met.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.