Thu.Aug 19, 2021

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E-commerce site for a bedding brand

Groove Technology

Customer. Our customer is a Vietnamese bedding brand providing bedding products with the concept of minimalism. Challenge. The customer already had a website, but it had not worked effectively, and they wanted to move to Shopify platform. Because of the minimalism concept, the customer asked Groove Technology to design their online store with simple, neat & clean theme.

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Citizen Development—What Every Business User Should Know

Automation Anywhere

You’ve been invited to become a citizen developer in your company. If you go online, you’ll find lots of articles about citizen development. In a nutshell, citizen developers are usually nontechnical employees such as business users or subject matter experts who learn how to build intelligent automation software bots to handle their workflows. Here’s why citizen development is a good thing for you.

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E-commerce website for an eyewear brand

Groove Technology

Customer. Our customer is an eyewear brand for women based in London. Challenge. The target customers of the brand are modern, busy women. Therefore, the online store also needed to reflect the brand’s identity. Their existing online site did not fully reflect their image, so they needed Groove Technology to upgrade the design. Technologies. React Native, Shopify, Node.JS, MongoDB.

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What are the ingredients of an Agile way of working?

Wirtek

Agile was born as an alternative to the process and document-heavy way of developing software that relied on intense planning, such as Waterfall. The big problem was that planning and documenting took away focus from what really matters - delivering quality to customers. There was no outside feedback from end-users or customers until the very end of the development process.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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E-commerce website for hand tools company

Groove Technology

Customer. The customer, a company based in Australia, provides hand tools such as ratchets, sockets, wrenches, … Challenge. The customer wanted to boost their online business, especially with heavy tools. They asked Groove Technology to fix the speed problem of their website for better user experience. Technologies. React Native, Shopify, Node.JS, MongoDB.

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Struggling to Improve CX? Empower Your Customer Experience Specialist!

Balbelforce

Customer experience has a significant impact on your brand. In fact, customer experience is your brand. Getting it right means customers who’ll stick with you, buy more, and recommend your service. Getting it wrong is just as impactful – customers are quick to leave if the experience doesn’t meet their expectations. How do businesses get CX right? These days, the majority of businesses know they need to make customer experience someone’s job.

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ARM Disruption – Are You Reg F Ready?

Provana

We recently caught up with Sara Woggerman and Mike Frost on our webina r, ARM Disruption – Are you Reg F Ready ? Th roughout the discussion, we touched on themes like assessing your Reg F risk appetite, making the switch to self-service collections, how to compete with new entrants and digitally native agencies, what to do with the Hunstein decision and more.

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IT Help Desk Customer Dissatisfaction: Causes, Consequences, Cures

Global Help Desk Services

When the word “help” is in your team’s name…but your customers aren’t finding you all that helpful? That’s when you’ve got a big problem. Customer dissatisfaction is an expensive and time-consuming predicament for IT help desks. The question is: How do you solve it?

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How Financial Forecasting Provides Value with Data Visualization

Affirma

Now that the world has started to adjust to constant upheaval and chaos, it’s hard to forecast what progress will look like in a post-COVID world. The pandemic has completely reshaped social, professional, and personal norms. In this new workplace, the world is starting to come back to life. As vaccination rates rise, people are starting to resume activities and social lives that are more reminiscent of their post-COVID lives.

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Trends of Data Entry Services Post Covid 19

Max BPO

The Global Pandemic Covid 19 had a major impact on the business scenario and has affected the Global Economy in three major ways. First of all, it has directly impacted production and demand. Secondly, it had a financial impact on firms and financial markets, and finally, it has created a disturbance in the supply change and market. Covid 19 has also impacted the global market share as well as consumer behaviour, and accordingly, a change has also been noted in the industry share of the data ent

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Around Swapnil Bhatnagar in 10 questions

Avasant

Around Swapnil Bhatnagar in 10 questions. IIAR> Around in 10 questions interview is with Swapnil Bhatnagar, Senior Research Director, Avasant. The post Around Swapnil Bhatnagar in 10 questions appeared first on Avasant.

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BPO Philippines Reshaping The Retail & Banking Industry For 2022

Magellan Solutions

BPO Philippines Reshaping The Retail & Banking Industry. The COVID-19 health crisis has reshaped the global economy and society. . Retail banks , like most companies, face an urgent imperative to reimagine themselves. . COVID-19 caused drastic consumer behavior shifts. Furthermore, there are significant earnings challenges due to a tough macroeconomic context and extensive risk of financial distress for both consumers and businesses.

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Accounts Payable Outsourcing - A Guide for Business Owners in 2021

StaffVirtual

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Front Office vs. Back Office Business Process Outsourcing

https://www.hcmworks.com/blog

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. Whether you are an industry aficionado, long-term outsourcer, or someone who has just been introduced to the world of outsourcing, it is important to know the lingo that is frequently used in the industry to better comprehend and apply in everyday use.

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ScaleHub BPO Crowd Boost: Introducing SIBS

ScaleHub

Our next BPO has a special place in the finance world with a hand in advancing commerce globally. ScaleHub’s BPO Crowd Boost series puts the spotlight on the BPOs that we diligently vet for our BPO crowds. By offering BPO crowds to add specialized expertise and greater value, we can better meet the unique needs of our enterprise clients. Introducing: SIBS.

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