Transperfect

JUNE 28, 2021

“Businesses that ignore how technology is going to change the way people behave will fail.”. That’s an opening statement from our Vice President of Travel and Digital Solutions, Joel Brandon-Bravo , at Travolution ’s 2020 European Summit. In his presentation, Joel explained the current trends of artificial intelligence (AI), how they’re developing, and why it should be part of every business’s strategy – especially the travel industry.

Customer Support 125

Customer Support Customer Service Management Service 125

Transparent BPO Outsourcing

JUNE 28, 2021

Clients aren’t from Mars and Customer Care Providers Don’t Have to be From Venus By Scott Newman, CEO, Transparent BPO & Tom Silzell, Managing Partner, CX PartnerSourcre Good relationships just don’t happen. They don’t happen in life and they certainly don’t happen in business either. In the corporate world, they take work. They take a […].

Management 59

Management BPO Customer Service Outsourcing 59

VXI

JUNE 28, 2021

During the Business Process Outsourcing (BPO) boom at the onset of the 21 st century, geographic options for outsourcing have also increased as companies recognized the potential of hiring skilled and enthusiastic employees from countries other than their own. While outsourcing organizations took advantage of the cheaper cost of labor, companies started to up the ante on looking for a passionate and hardworking workforce with (possibly) better communication and comprehension skills.

Nearshoring 52

Nearshoring Outsourcing Offshoring Business Process Outsourcing 52

ScaleHub

JUNE 28, 2021

Once again, ScaleHub is excited to add an esteemed European technology solutions company to our well-regarded and growing partner community. We are thrilled to welcome Dyanix as a ScaleHub Sales Partner. Dyanix is a leading solutions provider in the broad area of digital transformation. As an expert with over 20 years of experience in scanning and capture the company offers the best and leading hardware and software solutions to its customers.

Sales 52

Sales Business Process Outsourcing BPO Software 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Magellan Solutions

JUNE 28, 2021

When do you turn to email response outsourcing ? Do your customers email you often? Are you running an online business ? Many companies have trouble staying on top of customer emails, and missing a chance to respond to customers hurts your brand. Email queries need a rapid and accurate response. . If you’re a small business, have an online store, or receive many customer support emails, consider outsourcing email support.

Outsourcing 52

Outsourcing Customer Support Customer Service Analytics 52

Pure Moderation

JUNE 28, 2021

Each day, people all over the world watch over 5 billion YouTube videos, post over 500 million tweets, and share in excess of 95 million posts on Instagram. With such a huge amount of new content consumed daily, it’s clear that existing arrangements for content moderation are flawed. content moderation. Moving forward with a clear and uniform approach to the future of content moderation poses a number of difficulties.

Regulations 98

Regulations Government Accounting Outsourcing 98