Sun.Mar 07, 2021

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Open Access BPO named top BPO company

OpenAccess BPO

WASHINGTON DC, March 1, 2021 - Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the recent Clutch Leader Awards 2021. Market research and B2B review agency Clutch named Open Access BPO in its Top BPO Companies list, having […]. The post Open Access BPO named top BPO company appeared first on Open Access BPO.

BPO 80
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What To Expect Of Our Omnichannel Customer Service

Magellan Solutions

What are omni channel services. Today’s customers expect the most tech-savvy approach. Companies support multichannel customer engagement. Such channels are voice, email, or the web. It is challenging to support many channels at the same time. A lack of integration creates: . Repetitive information. Disjointed communication . Frustrated customers and employees.