Bright Ideas Closer Together
The Global Small Business Blog
MARCH 4, 2023
©2023 Laurel J. Delaney. All rights reserved. "Everyone is a genius at least once a year. The real geniuses simply have their bright ideas closer together." – Georg C.
Sat.Mar 04, 2023
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CX – A Bear Market Doesn’t Need to Be a Scare Market
Anexa
MARCH 4, 2023
Here’s a startling but important business statistic: surveys show that decreasing customer churn by a mere 2 % is equivalent to cost-cutting by 10%. Recovery from the global pandemic had business leaders guessing – would we be facing a recession, or would commerce bounce back? As it turns out, a little bit of both – and it tends to vary by sector – but ultimately, many organizations are challenging their teams to trim the fat.
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