Sun.Nov 07, 2021

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Metaverse, NFTs, Sustainability, And Loyalty – Highlights Of Singles’ Day 2021

Forrester Digital Transformation

Double 11 or Singles’ Day, the world’s largest online shopping festival that is bigger than Black Friday and Cyber Monday combined, has been consistently smashing mind-blowing gross merchandise value (GMV) records year by year since 2009. As the actual promotion period gets longer and longer – Singles’ Day 2021 pre-sale moved up from 2020’s November […].

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Protecting people from a changing climate: The case for resilience

McKinsey and Company

Our new study lays bare the potential impact of climate risks for people across the globe—and underscores the need to protect the most vulnerable and build resilience.

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The intangible cost of non-compliance

Mercans

Compliance is becoming increasingly important to businesses globally. Consequently, the development and adoption of effective compliance programs is taking up more time and resources from busy companies seeking to grow. As laws and regulations relating to corporate activities increase and businesses executives spend more time on external and internal compliance efforts – a question arises about what the actual cost of non-compliance is.

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How Much Does It Cost To Hire For Virtual Assistant Services In The Philippines?

Magellan Solutions

Evolution of virtual assistant services in the Philippines. The Philippines outsourcing industry has maintained its impressive 20% annual growth rate since 2003. Furthermore, the BPO sector in the country outgrew the National Capital Region of India, Bangalore, and Mumbai. But for a more specific reason, the Philippines has also made a solid mark in the 24 7 virtual assistant industry.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Wise Investment in CX Is Key to Survival – Bring On the BPO Outsourcing Companies!

Anexa

The travel industry is ramping up to meet the needs of a post-pandemic world. As leisure and business travelers return, there is potential for a wave of customer dissatisfaction – at a critical time when customer loyalty is up for grabs. What is the data showing us, how should industry stakeholders be navigating this recovery, and where can BPO outsourcing companies help in rebooting customer experience to bring back the magic of travel?

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How Documentation & Digitization Success in Manufacturing Companies?

Offshore India Data Entry

When we hear the word manufacturing company, it may bring the images of giant plants and long assembly lines. Not only that, paper sketches, schematic diagrams, and many more get associated with it. This means, running a manufacturing company gets involved with constructing giant plants and handling numberless such paper documents at the same time. Technical documentation plays a vital part in thriving business for manufacturing companies.

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How BPO Outsourcing Companies Can Support the Technology Plunge

Anexa

The world is a dramatically different place than it was even a short decade ago, and the overriding influence continues to be technology, in its many forms and applications. Businesses have been heavily impacted in areas such as sensors, consumer insights, automation, AI – and none more significantly than the retail industry. Value is now being captured from new technologies across functions such as ecommerce, supply chain, store operations and customer engagement.

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BPO Outsourcing Companies Can Support Next-Generation Business Models

Anexa

Like every other industry, the healthcare sector has been deeply impacted by COVID-19. Between 2012 and 2019, profit pools (earnings before interest, taxes, depreciation, and amortization – or EBITDA) grew at a compound average growth rate of approximately 5%. This was partially boosted by the 2010 Affordable Care Act, which triggered incremental health spending, resulting in $130 billion of incremental healthcare spending by the federal government.

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The D2C Road Map: How Customer Service Outsourcing Companies Can Support the Journey

Anexa

Ecommerce exploded during the pandemic – online channels became the new normal of shopping and the saving grace for consumers. From groceries, personal care, and medications, to home improvement items, browsing took place online and packages piled up on doorsteps. D2C marketing had a lot to do with the pivot, with consumers coming to the realization that ecommerce came with tremendous advantages.

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Ecommerce and The Holidays – Business Process Outsourcing Companies Support the New Age of Retail

Anexa

Predictions for holiday spending are rosy: consumers are ready to open their wallets. With confidence mounting after months of lockdowns and travel restrictions, relatively low unemployment rates and increased savings, all signs point to a robust holiday shopping season. Even last year, in the depths of the pandemic, holiday retail sales grew by 5.8% – up from 4.1% in 2019.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.