Mon.Nov 07, 2022

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Understand Apple’s Mail Privacy Protection Ahead Of the Holiday Season

Forrester Digital Transformation

Learn highlights about Apple's Mail Privacy Protection (MPP) ahead of the holiday season to expertly craft your email marketing strategy.

Marketing 245
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Today in Global Small Business: How CSR and ESG Can Fuel a Strong Company Culture

The Global Small Business Blog

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: How corporate social responsibility (CSR) and environmental, social and governance (ESG) fueled strong company culture at Kyndryl. Lessons to learn. Mistakes that can happen in the global marketplace. Quote of the week: “People like to know that the companies they interact with and buy from are companies that do good in the world.” – Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth How

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Is it important to deliver great CX for the gaming industry? 

Redial

For the past few decades, the gaming market has been growing at an exponential rate. Already with a worth of US$197.00bn in 2022. This trend is expected to continue, and analysts predict that it will become an industry worth $ US$285.00bn by 2027. The popularity of constant & endless games can partly be attributed to their immersive and engaging user experience.

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Can you see me now? New Observability Reports!

Forrester Digital Transformation

Secure systems deliberately hide details and access points to fly under the radar. Poorly designed systems and poor tooling & instrumentation unknowingly expose sensitive details or hide vital operating telemetry. Be deliberate in your observability design and tooling.

Design 130
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Top 10 Criteria For Selecting The Best ITSM Tool

31 West

Is your existing ITSM addressing your IT challenges efficiently? When was the last time you upgraded the system? Your service desk is as important as any other management operation. According to an ITSM Benchmarking Report , 50% of organizations believe their IT desk is “good” or “great.” A quarter of companies think they are “getting there,” and the other quarter says “there is room for improvement.”.

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Improving CX By One Point Can Drive More Than 1 Billion Dollars In Revenue (2022)

Forrester Digital Transformation

Our New Report “How Customer Experience Drives Business Growth, 2022” Puts A $-Value On Improving CX By One Point Many CX leaders find it hard to make the case for investing in CX. That’s why Forrester built industry-specific models that demonstrate how CX improvements drive business growth through increased customer loyalty. Read our report “How […].

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Banking Functionality Doesn’t Differentiate Banking Software Anymore, But Technology And Ecosystems Do

Forrester Digital Transformation

Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements.

Banking 130
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Forecasting For IT in an Unpredictable Climate

.orgSource

It’s a game! It’s a store! It’s entertainment! Nope, it’s the metaverse—a unique amalgam of online obsessions designed to keep thumbs clicking and Venmo accounts begging for cash. Or that’s what the creators of Forever 21 Shop City seem to be aiming for. Check it out. Technology research and consulting firm, Gartner, and Forbes Magazine […]. The post Forecasting For IT in an Unpredictable Climate appeared first on.orgSource.

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How To Set A Greenhouse Gas Emissions Target That Means Something

Forrester Digital Transformation

Learn some of the common shortfalls of corporate emissions reduction targets and how you can craft a greenhouse gas target that withstands stakeholder scrutiny.

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How to Incorporate Diversity and Inclusivity into Your Company Culture

Globalization Partners

Diversity and inclusivity in the workplace should be a priority for every company. Building teams from varying backgrounds not only improves the employee experience, but it also enhances productivity and the decision-making process, according to McKinsey. Several studies indicate that millennials are 16 percent more diverse than baby boomers and, that by 2065, the U.S. population will have no racial majority.

Jobbing 98
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Predictions 2023: Economic Uncertainty And Climate Shifts Will Shape Edge, IoT, And Networking

Forrester Digital Transformation

From the city to the farm, market forces will have a dramatic impact on edge, IoT, and networking. Learn more in our 2023 predictions.

Marketing 130
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Author Talks: In defense of big data

McKinsey and Company

Public discourse is often wary of automation, AI, and data collection, but along with the risks of digital technology comes its power to address climate change and prevent discrimination.

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Top Four Themes From The Future Of Insurance In Europe, 2022

Forrester Digital Transformation

The four significant insurance themes that emerged from The Future of Insurance, Europe 2022 event.

Insurance 130
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Strategic M&A in US banking: Creating value in uncertain times

McKinsey and Company

Uncertain times can spell opportunity for companies seeking acquisitions—if companies proceed with care. Four actions can help banks maximize the value of their M&A.

Banking 85
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Insurance Back Office Support Tasks You Need to Outsource this 2023

Magellan Solutions

Insurance Back Office Support Tasks for 2023. Why do people get insurance back office support? Simple. Staff and insurance firms can find it hard to keep clients happy. And outsourcing can help businesses increase customer satisfaction. Insurance companies use various ways to improve their business processes. If they do not adapt, they might lose a lot of money.

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Getting Started with Salesforce Lightning Object Creator

Perficient Digital Transformation

What if you could integrate the logic defined in Excel onto a Cloud-based system that was tightly integrated with the rest of your enterprise systems? That would be truly transformational. That’s why, when Salesforce Lightning Object Creator was announced as part of the 2018 Dreamforce address, expectations were high, and now that Salesforce has made it widely available, things couldn’t be better for developers.

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Beyond the numbers: Creating a more diverse future for health

McKinsey and Company

A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse teams.

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Auto-healing Smart XPath in Katalon Studio

Perficient Digital Transformation

Katalon Studio 7.6.0 introduces Self-healing to replace Auto-healing Smart XPath for Web test execution. Katalon Studio’s most recent version is available for download. Install the Smart XPath Auto-healing Plugin. Go to the Katalon Store and download the Auto-healing Smart XPath plugin. After installing the plugin successfully, launch Katalon Studio.

Design 64
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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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More for less: Five ways to lower cloud costs without destroying value

McKinsey and Company

Companies can often find significant savings in their cloud programs—if they know where to look.

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The Power of Natural Language Processing in Modern Search

Perficient Digital Transformation

Gone are the days when search engines primarily are keyword driven. Modern search has become more intuitive thanks to the capabilities of natural language processing (NLP). Perficient’s Director of Search and Content, Eric Immerman spoke on a webinar hosted by Coveo to discuss the power of NLP in modern search. . The Pitfalls of Traditional Search.

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Nurturing supply and demand: How Asia’s energy players can accelerate green growth

McKinsey and Company

As Asia grapples with climate change, leaders working at the intersection of customer experience, sustainability and the energy transition will need to respond to five major shifts that will help to smooth the path to net zero. Organizations with a sound understanding of balancing the supply-demand equation between changing consumer needs and energy transition requirements will be in prime position to identify and foster new green-growth opportunities.

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4 Types of Data to Create More Personalized Healthcare Experiences

Perficient Digital Transformation

Clinical technology has become incredibly advanced, but when it comes to patient experiences, the healthcare industry is lagging behind. We have the technology to clone an organ, yet siloed data is still causing fragmented patient experiences. Despite this, healthcare consumers are demanding that organizations provide experiences personalized to the degree that they have come to expect in other industries.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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What Are the Main 3 Solutions to Outsourcing Problems?

NoonDalton

Outsourcing may once have been considered a trend but that’s no longer the case. According to Deloitte, the global spend on outsourcing could reach $731 billion in 2023. It’s no surprise that such a rapidly growing industry has its challenges. If you’re considering an outsourcing partnership in the near future, it’s well worth knowing what the top 5 solutions to outsourcing problems are (and how they might fit in with your business).

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Zendesk Help Desk Spotlight

Influx

Zendesk is an omnichannel customer support platform that connects your team with customers via phone, chat, email, social media, and more. The central hub stores all customer interactions in one place to keep track of support requests, inquiries, and customer service metrics. . What are the main features of Zendesk? The help desk provides real-time updates, private channels for agent collaboration, personlized views of agent queues, and allows for mobile app use.

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Pivoting To The Future With The Indian GCoE Ecosystem

Zinnov

by Pari Natarajan, CEO, Zinnov. The Three Pillars of The Indian Tech Ecosystem. India’s contribution to the global economy and tech ecosystem has evolved over the decades. If we take into account the last two decades alone, we see that there have been three pillars that are together holding up the ecosystem. In the early 2000s, Indian IT services industry dominated the narrative in 2000s with their focus on quality and project management skills.

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How to Clear Up Industry Cloud Confusion and Choose the Right Solution

Everest Group

With so many industry cloud platforms available from different technology players, selecting the right solution for your enterprise is not simple. Learn the important characteristics to look for from providers in this latest blog in our industry cloud series. As cloud technology matures, industry-specific solutions are emerging as a leading preference over generic options to deliver efficiency, experience, innovation, and business-enabled growth.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Google Search Trends Show How ESG Is Evolving

Perillion

Google Search Trends data shows that the topic of environmental, social, and corporate governance (ESG) is twice as popular today as it was at the beginning of 2021.

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The green hidden gem – Brazil’s opportunity to become a sustainability powerhouse

McKinsey and Company

Brazil could potentially become a key player in the global economy’s decarbonization process while driving sustainable inclusive growth.

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This Month at SIG – November 2022

SIG Speaks

With inflation challenges and a looming recession, we have the resources procurement leaders need to get a jump start on 2023! November Microlearning Event. On November 9, Angela Easterwood from Majel Partners and Elizabeth Zucker from The Hackett Group, will share how flawless category management can be leveraged to address today’s dynamic sourcing challenges. .

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Impeccable Reasons for Hiring Appointment-Setting Service for Improving Sales.

Go4Customer

Conviction is everything no matter wherever you go, you must be fully aware of the situation and all your extrapolated actions must be fruitful. In the sales business, whenever you approach a prospective client, you must know how well the conversation is being held and the scope of it. Appointment setting service is a group of experts who specialize in making successful sales conversions.

Sales 40
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.