Magellan Solutions

MAY 28, 2019

“Outsourcing is inevitable, and I do not think it’s necessarily treating people like things.”. Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Let us further lay the foundation of what outsourcing is the benefits your company can reap from it.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75

Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). Business Process Outsourcing (BPO): Leveraging Third-Party Expertise What Is BPO?

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Influx

APRIL 3, 2024

Jump ahead: Respond in less than 2 hours (during work hours) Focus on speed, not the fluffy details Get to the point, but be polite It’s well documented now that most if not all SaaS companies focus on customer success as part of their growth strategy. Learn more about how we help SaaS companies with support.

Customer Support 52

Customer Support Company Focus Research Accounting 52

Zinnov

MARCH 27, 2024

Companies risk falling behind without bringing in diverse perspectives. Companies focusing only on local markets often adopt a single cultural viewpoint, leading to blindspots and groupthink. Some have established joint ventures, while others have turned to outsourcing or establishing operations in other countries.

Offshoring 52

Offshoring Healthcare Labor Costs Retail 52

Groove Technology

DECEMBER 17, 2021

Outsourcing can offer significant benefits over in-house development. Unfortunately, some companies may find that the results of such a partnership are lower than expected. We – Groove Technology understands the role of trust as crucial to outsourced relationships. They don’t focus on results.

Software 130

Software Redistribution Outsourcing Reduced Costs 130

NoonDalton

SEPTEMBER 20, 2021

Any tasks that can be taken on by specialist outsourced teams, will be. This will reduce overhead costs, boost productivity, and ensure that the company focuses its attention on growth rather than placing unnecessary pressure on overburdened internal staff. . Experienced outsourcing providers have teams of highly skilled specialists.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Magellan Solutions

DECEMBER 11, 2023

The company’s original vision revolved around partnering with a U.S.-based Magellan Solutions continued to grow and changed course, turning its focus to outsourcing call center operations. We started working with a company that specialized in voice recognition services.

Call Center 52

Call Center BPO Offshoring Accounting 52

Neo Group

AUGUST 22, 2022

For this reason, every company in the outsourcing community should be thinking of their own ESG rating. This will become increasingly true as more companies focus on improving their own ESG rating and therefore reviewing who they are trusting with their own critical services through outsourcing.

Service 52

Service BPO Research Sourcing 52

Neo Group

AUGUST 16, 2022

For this reason, every company in the outsourcing community should be thinking of their own ESG rating. This will become increasingly true as more companies focus on improving their own ESG rating and therefore reviewing who they are trusting with their own critical services through outsourcing.

Service 52

Service BPO Research Outsourcing 52

Magellan Solutions

AUGUST 10, 2021

This is where outsourcing your service becomes a valuable option. BPO companies can provide several strategies on how you can win your potential customers. But, most of these third-party service providers only focus on existing customers you have in your operation. There are more than 700 BPO companies in the Philippines.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MAY 8, 2021

By outsourcing to VA Philippines , you give your company the advantage to build a multicultural perspective. Entrepreneurs love outsourcing because it allows them to also have a skilled agent and a multilingual speaker all at once. This is also the main reason why businesses want to have a VA servicing company by their side.

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

NoonDalton

SEPTEMBER 20, 2023

Managed Services: Delving Deep Managed services refer to a comprehensive approach where an organization outsources certain tasks or functions to a specialized third-party company. These external providers, known as Managed Service Providers (MSPs), take full responsibility for the entire lifecycle of the outsourced function.

Administrative 52

Administrative Out-Tasking Payroll Managed Services 52

Neo Group

AUGUST 22, 2022

For this reason, every company in the outsourcing community should be thinking of their own ESG rating. This will become increasingly true as more companies focus on improving their own ESG rating and therefore reviewing who they are trusting with their own critical services through outsourcing.

Service 52

Service BPO Research Outsourcing 52

Magellan Solutions

AUGUST 14, 2020

Here’s what you can do to ramp up your customer support: Outsource it. Outsourcing lets you transfer all of your e-commerce business’ customer support functions to a service provider who already has trained agents and best practices. Why outsource customer support for your online store. 3 ways to provide customer support.

E-Commerce 52

E-Commerce Call Center Customer Support Customer Service 52

Premier BPO

NOVEMBER 10, 2021

82% of top companies focus on the human experience with digital technology. Since work from home became part and parcel of modern work-life, it is easier to engage outsourced remote teams to give you the competitive edge and employ a customer experience specialist round-the-clock. data-focused outcomes analyzed through metrics.

BPO 52

BPO Outsourcing Analytics Company Focus 52

SIG Speaks

APRIL 29, 2022

The company focuses on achieving water neutrality, sustainable agriculture, and a world without waste initiative through a three-pronged approach. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members.

Strategic Sourcing 40

Strategic Sourcing Manufacturing Sourcing Government 40

SIG Speaks

DECEMBER 13, 2022

The article then says that "smart companies focus on being proactive, creating business continuity plans and learning from past mistakes.”. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members.

Automation 40

Automation Jobbing Sourcing Outsourcing 40

Zinnov

OCTOBER 13, 2021

Zinnov analyzed the R&D workforces of some leading Cybersecurity firms by mapping these firms across 2 axes – the % of engineering work being delivered in low-cost global locations (X Axis) and the % of insourcing – percentage of talent hired internally across the globe rather than outsourced to vendors (Y Axis )(Figure 1).

Cybersecurity 52

Cybersecurity Outsourcing Government Collaborations 52

Zinnov

SEPTEMBER 13, 2021

However, this attrition rate can vary from 10-30%, with a satisfactory 10% attrition rate in companies that are focused on developing product offerings or those that have a strong talent management strategy, and a steep 30% in companies focused on services and maintenance or those that lack a strong employee engagement and development strategy.

Research 52

Research Offshoring Engineering Software 52

Velocity Global

DECEMBER 23, 2020

By minimizing the costs and risks associated with owning a significant amount of collateral, companies maximize their flexibility and ability to scale quickly. The asset-light approach is a departure from the vertically integrated approach traditionally taken by many of the world’s largest companies.

Payroll 52

Payroll Manufacturing Flexibility Operational Costs 52

Designveloper

SEPTEMBER 10, 2021

Choosing a web development company is a rather tricky process for most people because the resources and terms are ambiguous. The online business world is evolving rapidly, and various web development companies focus their resources on all the aspects that customers appreciate the most. This shouldn’t be the case.

E-Commerce 98

E-Commerce Design Software Out-Tasking 98

Intugo

APRIL 25, 2023

A shared service center in Mexico enables operations within companies to be more efficient, reduce costs, and improve the quality and control of activities. In this regard, Carlos Zegarra, Lead Partner of Management Consulting at PwC Mexico, stated in a recent interview that these models “were born mainly to manage costs adequately.”

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

Magellan Solutions

AUGUST 17, 2020

Companies focus a lot on generating leads, but lack of the things that will make their existing customers stay. Hiring a competitive outsourcing company to do so could also increase your chances of gaining more loyal customers. They might be unaware that 68% of sales comes from existing clients. TALK TO US!

Sales 52

Sales Customer Service Service Out-Tasking 52

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. But getting new leads can also be your biggest problem: More than six in 10 B2B marketers say their company has a hard time finding new people who might want to buy from them. That’s where outsourcing leads come in. This is true. .

Sales 40

Sales Outsourcing BPO Out-Tasking 40