Metasource

SEPTEMBER 28, 2023

These technologies range from workflow automation to robotic process automation (RPA) to artificial intelligence (AI). Business process outsourcing gives knowledge workers back the time they need to focus on higher level, more value-adding tasks. What Are the Benefits of BPO?

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Simplr

JUNE 14, 2023

Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation. You can watch the webinar on demand here.

Retail 52

Retail Company Focus Sourcing Order Management 52

Magellan Solutions

MAY 19, 2023

LACK OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATION Piled up workloads and time-consuming tasks can be challenging. Integrating automation in manual processes can level up the game for businesses. Companies should take advantage of the rise of automation and AI. With AI and automation, enhanced productivity is a given.

BPO 52

BPO Outsourcing Management Out-Tasking 52

SIG Speaks

SEPTEMBER 2, 2022

With an ever-changing employment, supply chain, and market landscape, old methods for sourcing and procurement have gone from difficult to impossible—and worse—old and inefficient methods are exposing companies to real risk. Throughout this series, we will learn about Gilead’s incredible transformation journey. Subscribe. .

Global Alliances 40

Global Alliances Sourcing Research Operational Costs 40

Zinnov

AUGUST 24, 2022

By Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov. It is one, amongst a handful of USD 500 Mn+ Automation powerhouses, with over 25,000 customers today. Kofax’s Journey so Far.

Automation 59

Automation Robotics Process Automation Accounting Software 59

Amzur

SEPTEMBER 9, 2021

Many companies focus on process transformation as a fundamental step to bring a radical change. Think about how emerging technologies, such as robotic process automation and artificial intelligence, will impact your industry. Lack of skills and adaptability are the critical challenges most companies are facing today.

Robotics Process Automation 94

Robotics Process Automation Right-Sizing Retail Automation 94

Avasant

JUNE 11, 2021

As companies focused on cost efficiencies and business resiliency, mega digital deals started trickling in from Q3 2020. . “ With 13.6% of total IT budget going to service providers in 2020, it sets a five-year high for the second year in a row. .

Cybersecurity 40

Cybersecurity Administrative Research Company Focus 40

Premier BPO

NOVEMBER 10, 2021

About a third of consumers claimed they would consider switching to another company after one bad customer service experience. 2-Omnichannel and Automated, yet Human. 82% of top companies focus on the human experience with digital technology. – nextiva. data-focused outcomes analyzed through metrics.

BPO 52

BPO Outsourcing Analytics Company Focus 52

Magellan Solutions

JUNE 18, 2020

FinTech, short for Financial Technology, improves and automates financial services and processes, and is necessary in the move towards a cashless society. FinTech outsourcing is a business strategy employed by financial technology companies. Here, a company hires a third party service provider to handle part of their operations.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Pure Moderation

MAY 21, 2021

One of the top Customer service outsourcing companies: Pure Moderation’s office. Back Office Betties is a virtual receptionist and virtual assistant company focused specifically on the legal sector. Back Office Betties customer service outsourcing.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Intugo

APRIL 25, 2023

A shared service center in Mexico enables operations within companies to be more efficient, reduce costs, and improve the quality and control of activities. An increased focus on the core business. Automated and controlled processes. Centralization of company operational units. Increased efficiency and productivity.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

3Pillar Global

MARCH 15, 2021

The list of reasons a company might outsource software development is nearly endless. Some companies focus primarily on achieving cost-savings while others seek a partner that can help them carve out a competitive advantage or secure complex, distributed networks. Time zone compatibility, however, is less of an issue.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

Magellan Solutions

FEBRUARY 24, 2022

If two companies are all the same except for their specialized experience, it’s better to choose the one with more specialized experience. If the numbers aren’t the same, choose the company that has more experience and better statistics all around, even if the numbers don’t match. Company Focus.

Sales 40

Sales Outsourcing Out-Tasking BPO 40

IBM Services

FEBRUARY 16, 2023

Along with these challenges, the ongoing drive to reduce costs, improve efficiency and productivity, drive better decision-making and reduce risk will continue to drive pharma investment in cloud, AI/ML, analytics and automation in 2023 despite higher interest rates. As AI continues to permeate our lives, oversight will be front and center.

Pharmaceuticals 40

Pharmaceuticals Reduced Costs Research Manufacturing 40

3Pillar Global

DECEMBER 18, 2023

Thomson Reuters acquisition of Casetext In August 2023, Thomson Reuters acquired Casetext , an AI technology company focusing on tools to help legal professionals. Moody’s will incorporate Google Cloud’s Vertex AI search to increase efficiencies: automating manual workflows, and more seamlessly summarizing multiples.

Service 97

Service Supply Chain Management Out-Tasking Analytics 97