article thumbnail

Unified Communication & Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024

Everest Group

Unified Communication & Collaboration (UCC) Specialist Services As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated.

article thumbnail

Zendesk vs Freshdesk: Which Is Better In 2024

31 West

The plan supports 10 agents and offers analytics and reporting, ticketing, knowledge base, team collaboration, 24/7 support, and multiple communication channels. The post Zendesk vs Freshdesk: Which Is Better In 2024 appeared first on 31West: However, the strengths and weaknesses of each platform vary, and so does the pricing.

Analytics 130
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

article thumbnail

Insurance Intermediaries Services PEAK Matrix® Assessment 2024

Everest Group

Concurrently, providers are actively investing in digital capabilities, partnering with InsurTech companies, and enhancing collaboration with intermediaries through a consultative approach.

article thumbnail

Answerthink Receives SAP® North America Award for Partner Excellence 2024 for Service

The Hackett Group

Miami, FL – March 26, 2024 – Answerthink, a division of The Hackett Group , Inc. NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. We could not achieve this recognition without the collaboration of SAP, and we look forward to continued mutual success in 2024.”

Service 105
article thumbnail

Salesforce: A Growth Mindset for 2024 and Beyond

Perficient Digital Transformation

We bring the global depth, scale, and industry expertise our larger competitors bring, but with the flexibility and collaboration of our smaller competitors. It’s a new era and I can’t wait to see what this team achieves in 2024 and beyond!

article thumbnail

Perficient’s Columbus Office Named A 2024 Top Workplace

Perficient Digital Transformation

Perficient’s Columbus office has a lot to celebrate as they start off the year being granted the title of a 2024 Top Workplace by the Columbus CEO. The team, comprised of a mix of talents and backgrounds, is united by a shared passion for innovation and collaboration. We’re always seeking the best and brightest to work with us.