31 West

APRIL 21, 2024

The post Zendesk vs Freshdesk: Which Is Better In 2024 appeared first on 31West: However, the strengths and weaknesses of each platform vary, and so does the pricing. It’s important to compare the functionalities of each and pick the one that aligns with your requirements.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Groove Technology

NOVEMBER 24, 2023

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

SEBPO

APRIL 17, 2024

CFO Leadership Summit | Spring Total 0 0 0 0 April 28-30, 2024 Bellagio Hotel & Casino, Las Vegas, NV CFO Leadership Summit | Spring 2024 If you’re like most, you’re headed to Connect CFO to grab valuable strategies, solutions, and connections that will hopefully pay dividends for years to come.

Operational Costs 52

Operational Costs Outsourcing Service Finance 52

Eclaro

APRIL 9, 2024

The 100th day of the year has arrived, and that feels like an ideal day for all of us here at ECLARO to celebrate another “100 milestone”—being named to the 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals (IAOP). Let’s celebrate 100!

Global Outsourcing 82

Global Outsourcing Outsourcing Outsourcing Professionals 82

SEBPO

FEBRUARY 21, 2024

eTail 2024 Total 0 0 0 0 FEBRUARY 27-28, 2024 JW Marriott Desert Springs, Palm Springs, CA eTail 2024 For 25 years, eTail has empowered digital entrepreneurs and transformed eCommerce. It’s one of the nation’s biggest, most cutting-edge digital marketing conferences, and the SEBPO Team can’t wait to be there!

Sales 59

Sales Outsourcing Automation Marketing 59

Perficient Digital Transformation

JANUARY 9, 2024

Medical device industry trends for 2024. Let’s look at what is poised to impact the medical device industry in 2024. Let’s look at what is poised to impact the medical device industry in 2024. The medical device industry is in a constant state of evolution. population will be 65 and older by the year 2060.

Healthcare 110

Healthcare Marketing Sales Research 110

IBM Services

JANUARY 16, 2024

Join us in Boston for Think 2024, a unique and engaging experience that will guide you on your AI for business journey, no matter where you are on the road. After Think 2024, you’ll know exactly what next steps to take to meaningfully transform your business and drive sustainable competitive advantage. You have to move fast.

Cybersecurity 102

Cybersecurity Reduced Costs Efficiency 102

Amzur

APRIL 18, 2024

7 CIO Challenges In 2024: 1. The post AI Empowering CIOs: Navigating Complex Challenges in 2024 appeared first on Amzur. Enter artificial intelligence (AI), a transformative force poised to reshape how CIOs tackle these multifaceted challenges. Read our privacy policy for more info.

Cybersecurity 104

Cybersecurity Out-Tasking Automation Research 104

Everest Group

APRIL 16, 2024

Mainframe Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 17 mainframe Service Providers (SPs) featured on Mainframe Services PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Service 52

Service Insurance Sourcing Research 52

Everest Group

MARCH 26, 2024

Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 26 analytics and AI services specialists featured on the Analytics and AI Services Specialists PEAK Matrix® 2024.

Analytics 96

Analytics Service Healthcare Marketing 96

The Hackett Group

MARCH 26, 2024

Miami, FL – March 26, 2024 – Answerthink, a division of The Hackett Group , Inc. NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. We could not achieve this recognition without the collaboration of SAP, and we look forward to continued mutual success in 2024.”

Service 105

Service Advisory Sales Analytics 105

Redial

JANUARY 19, 2024

By nurturing our talents, prioritizing employee satisfaction, and continuing to evolve our approach to meet changing industry dynamics, I’m confident that Redial will not only thrive but set new benchmarks in the BPO industry in 2024.

BPO 130

BPO Management Business Process Outsourcing Service 130

Everest Group

APRIL 15, 2024

The expanding market is further fueled by rising investment in immersive technology and Web 3.0, indicating a promising future for immersive experience services across industries.

Service 59

Service Manufacturing Retail Insurance 59

SEBPO

FEBRUARY 21, 2024

Borrell Miami 2024 Total 0 0 0 0 MARCH 10-12, 2024 Miami Marriott Biscayne Bay, Miami, FL Borrell Miami 2024 SEBPO is proud to sponsor Borrell Miami 2024! This show is all about harnessing AI, hyperlocal news, and digital revenue strategies for the local advertising and media industry.

Accounting 52

Accounting Automation Management Service 52

SPD Load

APRIL 1, 2024

The post IT Outsourcing Costs in 2024 first appeared on SpdLoad. Why do companies outsource? The reasons may vary, but one of the main reasons our clients point out is that outsourcing makes.

IT Outsourcing 59

IT Outsourcing Outsourcing 59

Intelligent Sourcing

MARCH 12, 2024

Ryan Strategic Advisory is pleased to release Profiles in Emerging Outsourcer Success: 2024, the latest research identifying the most disruptive up-and-coming customer experience outsourcing providers to watch in 2024.

Outsourcing 59

Outsourcing Advisory BPO Research 59

Perficient Digital Transformation

FEBRUARY 28, 2024

Adobe Summit 2024 is right around the corner, and we’re excited to sit down with the executive director of marketing applications at Morgan Stanley Dorothy Joseph on March 27 at 11:30 A.M Register for the Exclusive Fireside Chat With Morgan Stanley If you’re attending Adobe Summit 2024, make sure to include this lunch session on your agenda.

Analytics 109

Analytics Marketing Service Insurance 109

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. In addition to CSRD, California has new mandatory reporting rules coming into play in 2024, while countries around the world are on the verge of implementing their own non-financial disclosure and documentation requirements. trillion to the global economy by 2050.

Government 94

Government Software Regulations Sourcing 94

Transparent BPO Outsourcing

FEBRUARY 26, 2024

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

Global Outsourcing 98

Global Outsourcing BPO Outsourcing Nearshoring 98

3Pillar Global

JANUARY 9, 2024

The trio discuss some of the key trends they saw shaping the FinServ space in 2023, including: The evolution of consumer behavior toward a cashless (and sometimes even cardless) society The rapid rise of artificial intelligence and machine learning The constraints that years of technical debt can have on a company’s capacity to drive innovation (..)

Service 105

Service Right-Sizing Analytics Regulations 105

Airswift

MARCH 3, 2024

Exploring AI's impact in the renewable sector: Insights from the 2024 GETI Report Since its inception in 2017, the Global Energy Talent Index (GETI) Report has shared insights from thousands of professionals to create a comprehensive map of the energy landscape.

Jobbing 96

Jobbing 96

Perficient Digital Transformation

FEBRUARY 22, 2024

It’s a new era and I can’t wait to see what this team achieves in 2024 and beyond! If you aren’t getting the value that you expect out of your current Salesforce partner, want a partner that will grow and evolve with you, and want to tie output to business outcomes, we are your partner.

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

Intelligent Sourcing

FEBRUARY 12, 2024

Equally, there has been a […] The post Location, Location, Location – 2024 and beyond appeared first on Intelligent Sourcing. Over the years, many would have had it believed that business process delivery from locales near and afar would succumb to the advancements in automation and artificial intelligence.

Offshoring 77

Offshoring Sourcing Automation 77

Everest Group

APRIL 22, 2024

With distinct enterprise demands and evolving SAP offerings, providers are investing in talent initiatives and building differentiated IP assets to assist enterprises in their SAP journey.

Marketing 52

Marketing Service Manufacturing Efficiency 52

Airswift

FEBRUARY 27, 2024

AI in the nuclear power sector: Insights from the 2024 GETI Report Since its launch in 2017, the Global Energy Talent Index (GETI) Report has detailed emerging trends across the global energy workforce.

95

95

The Global Small Business Blog

APRIL 22, 2024

very little growth perspective of the global economy." – Germany’s Minister of Finance Christian Lindner, cited from a Davos meeting January, 2024 The State of Globalization in 2023. DHL Global Connectedness Report 2024.

Finance 156

Finance 156

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP) Products PEAK Matrix® Assesment 2024 What is in this PEAK Matrix® Report In this report, we examine 26 leading technology providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities, offerings, and limitations.

Insurance 78

Insurance Banking Research Automation 78

Zinnov

JANUARY 10, 2024

Now, even as we catch our breath from 2023’s relentless pace of change, the heat is already turning up in 2024. If you thought last year was groundbreaking, wait – the trends poised to unfold in 2024 promise genuine business transformation. Bn by 2024, up 30% annually over the next five years). Where could pitfalls emerge?

Cybersecurity 59

Cybersecurity Software Engineering Automation 59

SEBPO

MARCH 8, 2024

Digiday Publishing Summit Total 0 0 0 0 MARCH 25-27, 2024 Grand Hyatt Vail, Vail, CO Digiday Publishing Summit The publishing world is always in flux. Yet odds are that when you’re facing a challenge, it’s all but guaranteed others have faced the same exact issue.

Sales 52

Sales Outsourcing Service 52

Everest Group

FEBRUARY 29, 2024

IN-PERSON EVENT SIG Global Executive Spring Summit March 25-27, 2024 | 11:55 AM-12:40 PM ET Everest Group is a proud sponsor of SIG’s 2024 Global Executive Spring Summit , taking place from March 25 – 27, 2024 at The Omni Grove Park Inn, in Asheville, NC.

Nearshoring 52

Nearshoring Outsourcing Sourcing Service 52

Perficient Digital Transformation

APRIL 17, 2024

Perficient is pleased to announce we have won the 2024 Appian Partner Impact and Excellence Award for Delivery ! Thank you to our customers and Appian for this incredible honor to be recognized for the 2024 Appian Partner Impact and Excellence Award for Delivery,” said Daniel Ware, Appian Practice Director.

Automation 52

Automation Manufacturing Healthcare Efficiency 52

Everest Group

APRIL 3, 2024

Rather than solely seeking providers focused on offering engineering talent, enterprises now aspire to engage with strategic partners capable of delivering savings, speed, and innovation simultaneously.

Engineering 65

Engineering Software Service Impact Sourcing 65

Everest Group

MARCH 18, 2024

Marketing Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report The report will assist stakeholders (service providers, enterprises, and technology providers) to better understand the current state of the marketing service provider landscape.

Marketing 59

Marketing Service Insurance Finance 59

IBM Services

FEBRUARY 1, 2024

trillion by 2024 By the end of 2024, the cost of cyberattacks on the global economy is predicted to top USD 10.5 A shortage of professionals with the skills needed to protect organizations from cyberattacks will continue to be a running theme throughout 2024. Cyberattacks will top USD 10.5

Cybersecurity 90

Cybersecurity Engineering Collaborations Jobbing 90

Intelligent Sourcing

JANUARY 9, 2024

Entering the New Year, prognostications for CX in 2024 are coming fast and furious, with no shortage of audacious predictions from thought leaders the world over. Realistic expectations around Generative […] The post Top CX Predictions for 2024 appeared first on Intelligent Sourcing.

Advisory 59

Advisory Sourcing 59

The Global Small Business Blog

JANUARY 2, 2024

©iStock/Aliaksandr Bukatsich Save these for next year :-). Here are the best wishes, messages and quotes to share. And I don't think they are ChatGPT generated. But I wouldn't bet on it.

201

201

Perficient Digital Transformation

MARCH 12, 2024

” Top-of-Mind Topics at HIMSS 2024 Howard outlined key themes he looks forward to exploring with our clients and technology partners at HIMSS this year: AI and GenAI : Understanding how it will transform the industry in ways that were not possible before. ” Are you attending HIMSS 2024?

Healthcare 59

Healthcare Cybersecurity Streamline Operations Marketing 59