Open Access BPO Renews Charity Support, Sends Employee to NYC Marathon

Luis Anthony Oliveros Published on November 10, 2021

NEW YORK CITY, USA, November 10, 2021—Over 30,000 runners participated in the 42-kilometer TCS NYC Marathon on November 7. Among the marathoners is Open Access BPO employee Alessio Urbani who represented the multilingual call center in the prestigious race.

Since 2016, Open Access BPO has been a major sponsor of Ryan’s Run, a charity campaign and NYC Marathon Silver Charity Partner. This sponsorship supports nonprofit organization Allied Services‘ healthcare projects for people with disabilities, life-changing injuries, and chronic illnesses.

Earlier this year, Open Access BPO renewed its commitment to the charity through a $10,000 donation.

“Making a difference has always been at the core of our every business decision and initiative, whether it’s through our outsourcing services, assistance for our employees and their families, and the good of our communities,” said Open Access BPO CEO Ben Davidowitz. “So, for the past six years, we’ve made a vow to help others through a charity that does rehabilitative work while rewarding our tenured employees.”

Urbani, the company’s Business Development Manager, has participated in marathons though, the NYC Marathon is his longest race. He trained in his hometown in Italy to prepare for his NYC Marathon debut.

He finished the marathon at 6:12:46.

“It is an honor for me to represent Open Access BPO at this event, especially knowing that the donation will help people with disabilities via Ryan’s Run,” stated Urbani.

Ryan’s Run later reported to have raised $507,054 to support Allied Services and its initiatives.

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines; Taipei, Taiwan; and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

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Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
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Open Access BPO 17 hours ago
𝗠𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 #𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝗳𝗶𝗿𝗺, 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢, 𝗿𝗲𝗰𝗲𝗻𝘁𝗹𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗶𝘁𝘀 𝗼𝗳𝗳𝗶𝗰𝗲 𝗰𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀, 𝗰𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗶𝗻𝗴 𝗶𝘁'𝘀 𝗠𝗮𝗻𝗶𝗹𝗮 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝘁𝗼 𝗮 𝗰𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗲𝗱 𝗵𝘂𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗠𝗮𝗸𝗮𝘁𝗶 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗶𝘀𝘁𝗿𝗶𝗰𝘁 | https://buff.ly/4b2qBF6

Strategically located at the Robinsons Summit Center on Ayala Avenue, this move optimizes operational efficiency, service quality, and fosters a unified company culture.

This new company HQ in the Philippines boasts a state-of-the-art operations floor, a brand new cafeteria, and a comfortable lounge area–all designed to optimize team performance and employee well-being.

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Open Access BPO 3 days ago
𝗧𝗲𝗮𝗺 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗺𝗮𝗿𝗸𝗲𝗱 𝘁𝗵𝗲 𝗿𝗲𝗰𝗲𝗻𝘁 𝗰𝘂𝗹𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗼𝘂𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝗰𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗮 𝘀𝗽𝗲𝗰𝗶𝗮𝗹 𝗯𝗹𝗲𝘀𝘀𝗶𝗻𝗴 𝗰𝗲𝗿𝗲𝗺𝗼𝗻𝘆 𝗮𝘁 𝗼𝘂𝗿 𝗠𝗮𝗻𝗶𝗹𝗮 𝗵𝗲𝗮𝗱𝗾𝘂𝗮𝗿𝘁𝗲𝗿𝘀 𝗶𝗻 𝗥𝗼𝗯𝗶𝗻𝘀𝗼𝗻𝘀 𝗦𝘂𝗺𝗺𝗶𝘁 𝗖𝗲𝗻𝘁𝗲𝗿 𝗼𝗻 𝗔𝘆𝗮𝗹𝗮 𝗔𝘃𝗲𝗻𝘂𝗲, 𝗠𝗮𝗸𝗮𝘁𝗶 𝗖𝗶𝘁𝘆.

The blessing was led by Fr. Baste Gadia SSP of the Greenbelt Chapel, accompanied by OABPO Global Vice President Joy Sebastian, Senior Director of Operations Nate Martinez, and Head of Recruitment, Training, & Site Support Bobby Jusayan.

The blessing started in the 7th floor cafeteria, lounge, outdoor area, and office spaces. Fr. Gadia also blessed all of the office spaces in the 19th, 21st, and 32nd floors.

A good number of employees from all four floors of our office witnessed the blessing, kicking off our new chapter with positive energy and a strong sense of community.

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Open Access BPO 4 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢, 𝗮 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿 𝗼𝗳 #𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗰𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗲𝗱 𝗶𝘁𝘀 𝗠𝗮𝗻𝗶𝗹𝗮 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝘁𝗼 𝗮 𝗰𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗲𝗱 𝗵𝘂𝗯 | https://buff.ly/3UHx5TV

Strategically located at the Robinsons Summit Center in Makati City, this move optimizes operational efficiency, service quality, and fosters a unified company culture.

The new Makati HQ boasts a state-of-the-art operations floor, a brand new cafeteria, and a comfortable lounge area – all designed to optimize team performance and employee well-being.

#WeSpeakYourLanguage
Open Access BPO 7 days ago
Nearly 200 Open Access BPO employees secured their Pag-IBIG Loyalty Card Plus during a recent onsite registration event held in collaboration with the Home Development Mutual Fund (HDMF).

The two-day event took place at the 7th floor cafeteria of the multilingual call center's Manila office in Robinsons Summit Center, Makati City.

Open Access BPO's Employee Relations team streamlined the process by pre-processing application forms emailed before the event. For those who couldn't submit them electronically, on-site registration with readily available forms ensured everyone could participate.

Applicants merely presented a valid ID to the HDMF team on-site and had their photo taken. Thanks to this quick and convenient process, applicants were able to receive their new Pag-IBIG Loyalty Card Plus in less than five minutes.

On the first day of the on-site registration event (April 25, 2024), a total of 101 Loyalty Cards were issued, reflecting strong employee participation. The momentum continued on the second day, with 98 additional employees receiving their cards.

The event also offered a convenient platform for employees to submit loan applications. A total of 12 employees took advantage of this opportunity.

In a separate initiative, the Open Access BPO Davao team successfully held their own Pag-IBIG registration event on April 22. Over 33 employees participated and secured their Pag-IBIG Loyalty Card Plus.

The PAG-IBIG Loyalty Card Plus comes with its own special perks. It functions like an ATM card, offering a convenient way to claim benefits and loan proceeds. It can also be used for exclusive discounts on more than 300 partner establishments nationwide.

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Open Access BPO 11 days ago
Efficiency in #CallCenters involves enhancing agents' #productivity and #satisfaction.

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Open Access BPO 11 days ago
𝗜𝘀 𝗵𝗶𝗴𝗵 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗴𝗲𝗻𝘁 𝘁𝘂𝗿𝗻𝗼𝘃𝗲𝗿 𝗮 𝘁𝗵𝗼𝗿𝗻 𝗶𝗻 𝘆𝗼𝘂𝗿 𝘀𝗶𝗱𝗲?
In this study, Open Access BPO uncovers the reasons behind the rampant #attrition and turnover plaguing #ContactCenters worldwide.

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