The Global Small Business Blog

APRIL 15, 2024

©iStock/DINphotogallery What's affecting me, my clients, my colleagues and other global small business owners: Emerging markets are exercising greater global sway. Here are some cool inventions in 2024. AI translation and captioning. Worldwide B2B ecommerce size and sales forecast. Quote of the week: "It is usually people in the money business, finance, and international trade that are really rich." – Robin Leach Freight forwarder guidance and best practices.

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Perficient Digital Transformation

APRIL 15, 2024

Introduction: In the world of robotic process automation (RPA), Blue Prism stands out as a leading platform that empowers organizations to automate their business processes. While designing and developing automated solutions using Blue Prism is essential, debugging plays a crucial role in ensuring smooth operation and efficient execution. In this blog, we will explore some invaluable debugging techniques in Blue Prism that can help you identify and resolve issues, ultimately optimizing your auto

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The Global Small Business Blog

APRIL 11, 2024

©iStock/JARAMA In this appeal to Congress , more than 35 artists, activists, scholars and others call for funding for Ukraine. The opinions expressed in this commentary are those of the signatories. Key statement: "If Russia breaks through, this will be our fault. And then we will understand what we have lost." They go on to say, "Time is short and new dangers can arrive very quickly.

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31 West

APRIL 9, 2024

Enrolling in an online course is just the beginning. What keeps students hooked beyond the sign-up page? It’s all about the experience. Navigating online courses can be overwhelming, with deadlines, discussions, and the need for quick problem resolution. In such scenarios, customer service and student support become crucial, such as an option to pay someone to write a research paper on essayhub.com.

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Customer Service Service Collaborations Administrative 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Influx

APRIL 15, 2024

Over the past 10 years, we’ve built and run support teams for eCommerce companies around the world, like Linktree , Klarna , and Casely. We’ve seen what works when outsourcing Shopify customer service, and what doesn’t. Here’s what we’ve learned. Jump ahead: How to outsource Shopify post-sales support How to outsource Shopify pre-sales support How to outsource support management Steps to outsource your Shopify customer service Every successful eCommerce brand needs to invest in customer service.

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IBM Services

APRIL 15, 2024

The latest findings of the IBM X-Force® Threat Intelligence Index report highlight a shift in the tactics of attackers. Rather than using traditional hacking methods, there has been a significant 71% surge in attacks where criminals are exploiting valid credentials to infiltrate systems. Info stealers have seen a staggering 266% increase in their utilization, emphasizing their role in acquiring these credentials.

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Cybersecurity Out-Tasking Design Analytics 75

V-Soft Consulting

APRIL 8, 2024

The adoption of Artificial Intelligence (AI) by organizations across diverse industries is an ever-evolving trend. Since its inception, AI has uncovered incredible success with its intelligent capabilities. Harnessing the power of Machine Leaning (ML), Natural Language Processing (NLP), and Computer Vision, the AI boom is an ever-evolving trend in the tech industry.

Robotics Process Automation 101

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Perficient Digital Transformation

APRIL 11, 2024

On Operational projects that involves heavy data processing on a daily basis, there’s a need to monitor the DB performance. Over a period of time, the workload grows causing potential issues. While there are best practices to handle the processing by adopting DBA strategies (indexing, partitioning, collecting STATS, reorganizing tables/indexes, purging data, allocating bandwidth separately for ETL/DWH users, Peak time optimization, effective DEV query Re-writes etc.,), it is necessary to be awar

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Intelligent Sourcing

APRIL 15, 2024

Workforce Management (WFM) doesn’t appear to be the most exciting of subjects. It’s usually just another three-letter acronym that customer service specialists drop into conversation along with all those metrics they use to measure performance in the contact centre. FCR. AHT. It’s all acronyms. But a lot has changed since the pandemic shook up this […] The post Flexible Workforce Management In BPOs Is Undergoing A Post-Pandemic Renaissance appeared first on Intelligent Sourcing.

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IBM Services

APRIL 10, 2024

IDC estimates that 750 million cloud native will be built by 2025. Where and how these applications are deployed will impact time to market and value realization. The reality is that application landscapes are complex, and they challenge enterprises to maintain and modernize existing infrastructure, while delivering new cloud-native features. Three in four executives reported disparate systems in their organizations and that a lack of skills, resources and common operational practices challenge

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Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

APRIL 10, 2024

©iStock/Sundry Photography According to CEO of JPMorgan Chase Jamie Dimon, he believes artificial intelligence will have a huge impact on global business this year. He knows its influence will be significant. “We are completely convinced the consequences will be extraordinary and possibly as transformational as some of the major technological inventions of the past several hundred years: Think the printing press, the steam engine, electricity, computing and the Internet, among others,” the JPMor

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Eclaro

APRIL 9, 2024

Let’s celebrate 100! The 100th day of the year has arrived, and that feels like an ideal day for all of us here at ECLARO to celebrate another “100 milestone”—being named to the 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals (IAOP).

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Perficient Digital Transformation

APRIL 11, 2024

Documentation is a crucial part of your analytics implementation. From your Solution Design Reference document to your internal wiki for all resources, making sure that you can write and edit your documentation is key to ensuring a cohesive and thorough understanding of your implementation. With effective documentation, you can: Prevent knowledge gaps among team members and assist in onboarding efforts.

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Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. IDP uses AI technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to classify and extract information from structured, semi-structured, and unstructured documents.

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Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

IBM Services

APRIL 11, 2024

To foster innovation in fully homomorphic encryption (FHE), IBM® researchers have begun publishing challenges on the FHERMA platform for FHE challenges launched in late 2023 by the Fair Math and the OpenFHE community. FHE: A new frontier in technology Fully homomorphic encryption is a groundbreaking technology with immense potential. One of its notable applications lies in enhancing medical AI models.

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Research Efficiency Collaborations Cybersecurity 88

The Global Small Business Blog

APRIL 9, 2024

©iStock/viadans From Korn Ferry International to Russell Reynolds to DHR International, here's a list of the top global executive search firms that assist clients in acquiring leadership talent through outstanding research capabilities, through assessment technology, reference checking and access to a global talent pool.

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Ivemsa

APRIL 15, 2024

Successfully nearshoring in Mexico starts with establishing the best possible location for production. Operating close to the U.S./Mexico border in areas like Mexicali and Tijuana is the obvious first choice. Due to the proximity to the U.S. marke t, it helps to reduce transportation time and costs. However, depending on the sector, it may make sense to move closer to the country’s center.

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Perficient Digital Transformation

APRIL 15, 2024

In the fast-paced world of e-commerce, where growth and innovation are key, businesses need a platform that can scale with their growth. Enter Shopify Plus, the enterprise-level platform that helps high-volume merchants provide a seamless shopping experience for their customers without worrying about IT maintenance or infrastructure. In this series, we’ll explore what sets Shopify Plus apart, its key features and benefits, and why it’s the go-to choice for enterprise businesses world

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Advertisement

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Magellan Solutions

APRIL 15, 2024

Most organizations worldwide are moving towards IT outsourcing in the digital era , viewing it as a strategic leaver towards increasing operational efficiency, optimizing costs, and gaining access to specialized skills. With an exceptionally competitive cost structure, high levels of English language proficiency , and a deep well of IT talent, the Philippines is an attractive destination for IT outsourcing.

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IBM Services

APRIL 12, 2024

This blog series discusses the complex tasks energy utility companies face as they shift to holistic grid asset management to manage through the energy transition. The first post of this series addressed the challenges of the energy transition with holistic grid asset management. The second post in this series addressed the integrated asset management platform and data exchange that unite business disciplines in different domains in one network.

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The Global Small Business Blog

APRIL 13, 2024

©2024 Laurel J. Delaney. All rights reserved. "The earth together with its surrounding waters must in fact have such a shape as its shadow reveals, for it eclipses the moon with the arc of a perfect circle.

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Zinnov

APRIL 14, 2024

When Global Capability Centers (GCCs) first emerged on the business scene, they were all about one thing – cost savings. These early GCCs delivered immense value by providing access to skilled talent at lower price points, and they excelled at it. In fact, they were so effective that “ cost arbitrage ” quickly became the industry benchmark for measuring their success.

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Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

V-Soft Consulting

APRIL 15, 2024

Generative Artificial Intelligence (Gen AI) has already brought manifold benefits for organizations that constantly mold their businesses to align with the emerging tech world. With the advent of generative adversarial networks or generative AI technologies, businesses can take their customer support delivery and experiences to new heights.

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Everest Group

APRIL 15, 2024

Enterprise Immersive Experience Services As the immersive experience landscape evolves from its initial stages to a fully realized state, it promises to transform both consumer and enterprise digital experiences. Despite its early development, enterprises are increasingly recognizing its value and are poised to increase investments in this field. This market is driven by the surging consumer demand for immersive and captivating experiences, presenting numerous opportunities for enterprises acros

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IBM Services

APRIL 9, 2024

At the Masters®, storied tradition meets state-of-the-art technology. Through a partnership spanning more than 25 years, IBM has helped the Augusta National Golf Club capture, analyze, distribute and use data to bring fans closer to the action, culminating in the AI-powered Masters digital experience and mobile app. Now, whether they’re lining the fairways or watching from home, fans can more fully appreciate the performance of the world’s best golfers at the sport’s most

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Offshore India Data Entry

APRIL 12, 2024

Introduction Running an ecommerce store can be thrilling, but ecommerce product data entry can quickly become a time-sucking black hole. What if there was a way to unleash hidden growth potential by outsourcing this task? Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts.

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Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

APRIL 10, 2024

The winds of change are blowing in the world of commerce, and composable architecture is taking center stage. Businesses are ditching monolithic platforms and embracing the freedom to mix and match best-of-breed solutions to create unique and engaging shopping experiences using MACH and Composable architecture. Composable commerce takes headless architecture further.

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Flexibility E-Commerce Analytics Accounting 59

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Keep reading for the perspectives of Everest Group Partner Rohitashwa Aggarwal, who attended the event. Reach out to us to learn more. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing?

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IBM Services

APRIL 15, 2024

The manufacturing industry is in an unenviable position. Facing a constant onslaught of cost pressures, supply chain volatility and disruptive technologies like 3D printing and IoT. The industry must continually optimize process, improve efficiency, and improve overall equipment effectiveness. At the same time, there is this huge sustainability and energy transition wave.

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The Global Small Business Blog

APRIL 8, 2024

©iStock/murat4art What's affecting me, my clients, my colleagues and other global small business owners: Surprising facts about the solar eclipse. On April 8, 2024, a total solar eclipse will cross North America, passing over Mexico, United States and Canada. Best places to see the solar eclipse in Illinois. Quote of the week: "An eclipse is one phenomenon that is actually more impressive from the ground." – Leroy Chiao Protect your eyes during the solar eclipse!

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Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll